Soft Touch Moving & Packing, Phoenix, AZ (2025 Review)

Ryan Carrigan

Last Updated: May 14, 2025
5 min read

Soft Touch Moving & Packing

3411 E Corona Ave STE 107,
Phoenix, AZ 85040

Customer Praise

Efficient service (25%)
Professional and polite staff (20%)
Careful handling (15%)

Customer Complaints

Damage to items (30%)
Lack of communication (25%)
Unexpected charges (20%)

Review Analysis

Soft Touch Moving & Packing stands out for speedy service, professional teams, and rates that undercut many competitors. More than 80% of customer feedback praised movers who worked fast, handled items with care, and brought friendly attitudes to each job. Customers highlight the company’s efficient work ethic and attention to protecting furniture, with prices that frequently beat other local options. Many mention repeat positive experiences, and booking and communication before moving day usually run smoothly. When issues arise, they are often serious—nearly 19% of feedback involved damage to property, poor communication, or movers arriving late. Reports include items left behind, extended wait times, or damage not addressed to satisfaction. Negative feedback frequently centers on resolving complaints and insufficient responses to claims. Despite these issues, Soft Touch earns higher marks for affordability and efficient work than most moving companies in Arizona. For quick, careful moves at a competitive price, many consider it a top option—while those needing ironclad reliability or complex claims service may want to double-check policies.

Get a Quote (480) 584-0865

Services

Local Moves
Intrastate moves
Interstate moves
International moves
Full-service packing
Custom crating
Senior moves
Office moves
Instant email quote

Company info

Years in Business: 10
DOT #: 2937496
FMCSA Rating: None (Updated 2023-02-22)
Number of trucks: 2
Number of drivers: 4
No deposit required
Pay by cash
Pay by credit card
Ask for special discounts and offers

Note: If you're moving out of state, check out our list of the best long distance movers in Arizona.

Cost to move with Soft Touch Moving & Packing

On average, the cost to hire movers in Arizona is $85 an hour.

You could pay more or less with Soft Touch Moving & Packing depending on the specific details of your move. For an estimate of your move costs you can use our Moving Cost Calculator.

Compare with other Phoenix-area movers

Company	Quote	Rating
most popular Soft Touch Moving & Packing	Get A Quote	4.38 overall rating
most popular Flex Moving & Storage	Get A Quote	4.2 overall rating
most popular Edson’s Movers	Get A Quote	3.96 overall rating
Gilbert Moving & Storage	Get A Quote	4.96 overall rating
Just-In Time Moving & Storage	Get A Quote	4.96 overall rating

Moving out of Arizona?

If you are moving from Phoenix, AZ, to another state, finding a company that is well-versed in interstate relocations is key to having as stress-free an experience as possible.

The top interstate movers understand the particular logistics involved in out-of-state relocations and have the equipment and manpower to safely and efficiently move your belongings across state lines.

Company	Quote	Rating
Safeway Moving	Get A Quote	4.85 / 5
Mayzlin Relocation	Get A Quote	4.9 / 5
American Van Lines	Get A Quote	4.5 / 5

Cost to move out of Arizona

If you're moving out of state, here are some sample moving quotes:

Arizona to New York: $1,699 – $9,365
Arizona to California: $691 – $6,544
Arizona to Illinois: $1,152 – $8,289
Arizona to Texas: $740 – $6,679
Arizona to Pennsylvania: $1,523 – $8,616

Click here to see all popular moving routes.

FAQ

Is Soft Touch Moving & Packing properly licensed?

Though Arizona is largely an “unregulated” state, local moving companies are subject to some Arizona Department of Public Safety (AZDPS) and Department of Weights and Measures regulations intended to ensure that they operate safely and ethically.

USDOT #: 2937496.

You can also use their state regulator website to look up their active status.

Does Soft Touch Moving & Packing have any additional locations outside of Phoenix?

We were only able to find this location for Soft Touch Moving & Packing.

Is Soft Touch Moving & Packing Associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Soft Touch Moving & Packing functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Phoenix movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Phoenix moving company?

To choose the best moving company for you, start by researching reputable movers in Phoenix. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Phoenix moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.