Mentone Self Storage review 2026 (Mentone, CA)
Updated
Mentone Self Storage, a Mentone, CA moving company, ranks #1007 of 1154 movers in California, with a moveBuddha rating of 3.30/5.
85% of Mentone Self Storage's 122 verified customer reviews are positive. Customers most often praise its secure storage facilities, while the most common complaint involves unfriendly or rude staff. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Mentone Self Storage measures up
Mentone Self Storage ranks #1007 out of 1154 movers in California with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Mentone Self Storage moveBuddha Certified?
Mentone Self Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Mentone Self Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Mentone Self Storage?
Out of 122 verified reviews, 85% of customers left a positive review about Mentone Self Storage in Mentone, CA. 8.2% of reviews are negative and 6.6% are neutral. Mentone Self Storage has a 6% lower positive review percentage than the average California moving company (85% vs the California state average of 91%).
- Positive85.2%(104)
- Neutral6.6%(8)
- Negative8.2%(10)
Based on 122 reviews across Google, Yelp, and other review sites.
What customers like about Mentone Self Storage
Secure storage facilities
Many customers reported that Mentone Self Storage's storage sites were clean, climate-controlled, and safe.
Affordable rates
Many reviewers found Mentone Self Storage to be more budget-friendly than competitors without sacrificing quality.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Mentone Self Storage.
Professional and polite staff
Customers say the Mentone Self Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
What positive reviewers say
“Omar was fantastic. He really made me feel like my belongings would be safe and secure and made everything super simple.”
Kristianne GarciaVerified ReviewerGoogle“The pricing is affordable, the property is well kept, and security is up to par. I highly recommend this location.”
Sylvia SanchezVerified ReviewerGoogle“Met with Tom at Mentone storage, who was helpful and polite. They offered a moving truck for our needs, which helped tremendously. Security cameras around the lot made my storage feel safer.”
Mendy LyonsVerified ReviewerGoogle“Tom was very friendly and professional. Gave me the best deal on a space. Much more reasonable than other storage in the area. Clean facility.”
TERRY KRAMERVerified ReviewerGoogle
What mixed reviewers say
“Needs longer hours to have access to but overall 👍…”
melissa avantVerified ReviewerGoogle“I met with Maria who was very nice and professional. My passcode failed on Sunday, but Maria apologized and immediately fixed the computer glitch.”
Nadine VirginVerified ReviewerGoogle“Lots of cameras around so it is safe here. They have a truck, but it is often in use. The inside units are very hot, and outside units lack shade.”
TJ WoodVerified ReviewerGoogle“It's average; be careful to read the fine print if you decide to store here.”
Valerie MarrVerified ReviewerGoogle
Most common complaints about Mentone Self Storage
Unfriendly or rude staff
A few customers felt disrespected by curt or unhelpful movers or office staff.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Mentone Self Storage clients.
Lack of communication
Poor or inconsistent updates from Mentone Self Storage left some customers feeling in the dark.
What negative reviewers say
“I have been calling for weeks and leaving messages to update billing, but no one has returned my calls. Now I get collections calls, and prices seem to increase every month.”
Robert FullerVerified ReviewerGoogle“They are rude and not considerate. Every time my rent gets increased, it becomes harder to pay, with late fees and lien fees. I am looking for a cheaper facility.”
Paula GonzalezVerified ReviewerGoogle“Nicole's husband needs to be nicer to customers. He is not friendly, and the new company ended 24/7 access, limiting when customers can reach their belongings.”
Scotty AdamsVerified ReviewerGoogle
Mentone Self Storage
3.30Mentone, CA
Save more than 30% on average by comparing movers before you book.
Mentone Self Storage
3.30
Mentone, CA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Mentone Self Storage, then see how it compares with other top-rated movers in Mentone.
Compare prices side by side
See where Mentone Self Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Is Mentone Self Storage licensed and insured?
moveBuddha holds no federal licensing record for Mentone Self Storage in Mentone, CA. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Mentone Self Storage holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Mentone Self Storage cost?
Mentone Self Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service California moving companies similar to Mentone Self Storage typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
How does Mentone Self Storage compare to other California movers?
- moveBuddha score#1007 of 1154(worse than average)
3.30vs 3.67 avg
Mentone Self Storage scores 3.30, below the California average of 3.67, and ranks #1007 of 1154 California movers.
- Positive reviews#851 of 1154(worse than average)
85%vs 91% avg
Mentone Self Storage has 85% positive reviews, below the California average of 91%, and ranks #851 of 1154 California movers.
- Negative reviews#733 of 1154(level with average)
8%vs 8% avg
Mentone Self Storage has 8% negative reviews, in line with the California average of 8%, and ranks #733 of 1154 California movers. A lower percentage is better.
- Reviews analyzed#500 of 1154(worse than average)
122vs 268 avg
Mentone Self Storage has 122 reviews analyzed, below the California average of 268, and ranks #500 of 1154 California movers.
| Metric | This moverMentone Self Storage | California avg | California rank | Difference |
|---|---|---|---|---|
| moveBuddha score#1007 of 1154 in California | 3.30 | 3.67 | #1007 of 1154 | −0.37(worse than average) |
| Positive reviews#851 of 1154 in California | 85% | 91% | #851 of 1154 | −6 pts(worse than average) |
| Negative reviewsLower is better#733 of 1154 in California | 8% | 8% | #733 of 1154 | ±0 pts |
| Reviews analyzed#500 of 1154 in California | 122 | 268 | #500 of 1154 | −146(worse than average) |
Compared with 1154 California movers with moveBuddha profiles. Rank #1 is the best in California.
Mentone Self Storage
3.30Mentone, CA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Mentone Self Storage, then see how it compares with other top-rated movers in Mentone.
Compare prices side by side
See where Mentone Self Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Mentone Self Storage
3.30
Mentone, CA
Final verdict: Mentone Self Storage
Mentone Self Storage earns a 3.30/5 moveBuddha Score and ranks #1007 among California movers, with 85% positive feedback across 122 customer reviews.
Customers consistently praise its secure storage facilities and affordable rates. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
The most common complaint is unfriendly or rude staff.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Mentone Self Storage
3.30
Mentone, CA
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your California moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Mentone Self Storage
- Phone
- (909) 351-3100
- Website
- storamericastorage.com
Helpful California moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.