Soft Touch Moving & Storage, Bloomington, IN (2026 Review)

Ryan Carrigan

Last Updated: Mar 18, 2026 • 5 min read

Fact Checked by: Hilary Snow

Soft Touch Moving & Storage

Professional and polite staff

Efficient service

Careful handling

Quick moving process

Good communication

Get Free Quote

No obligation • Free estimates

Positive Reviews

80%

Years Active

4.3

2.0

Grade A+

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Services Offered

Full-service moves
Labor-only moves
Packing
Unpacking
Packing materials available
Custom crating
Piano moves
Junk removal
Climate-controlled storage
Storage available
Interstate moves
Intrastate moves
Office/business moves

Company Stats

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Industry Experience 4.7

Companies with more years in business often outperform newer competitors. Soft Touch Moving & Storage has been in business for 18 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and interstate moving.

Review Quality 4.1

Customer reviews are the clearest window into a mover’s reputation. Soft Touch Moving & Storage has about 80% positive reviews across roughly 117 total reviews, with an average Yelp rating of 2.0.

Quote Accuracy 4.0

Quote reliability often comes down to clarity and consistency. Customers can request quotes from Soft Touch Moving & Storage.

Customer Service 5.0

From responsiveness to follow-through, customer service is a big differentiator. Soft Touch Moving & Storage emphasizes clear communication, careful handling.

Recent Reviews

"Timely, caring, professional, and affordable. The crew showed up on time with the right size truck and finished $200 under estimate. They took time to move everything carefully without damaging any furniture."

"Movers were friendly and efficient, handled our belongings with care. The process was smooth, and the team communicated well at every step. Would recommend without reservations."

DOT Number

707793

Address

3150 S Walnut St, Bloomington, IN, 47401

Payment Methods

Cash • Credit Card

Phone

(812) 333-4755

Website

http://www.softtouchmovingandstorage.com/

Soft Touch Moving & Storage Reviews

Review Analysis

Moving with a personal touch is the company’s signature according to 117 customer feedback entries. More than four out of five customers gave Soft Touch Moving & Storage a positive review, often citing respect, professionalism, and efficiency as standout traits. Many described staff as friendly, detail-oriented, and highly communicative, which led to stress-free moves and careful handling of belongings. Efficient service, punctuality, and accurate cost estimates attracted further praise, with numerous clients appreciating the courtesy and skill of the team. On the other hand, negative feedback highlighted frustration with inconsistent communication, unprofessional interactions, and some damage to possessions or property. A handful of customers experienced lost items, significant delays, or unfriendly management, which tarnished their experience. While the large majority enjoyed reliable, reasonably priced moves and attentive service, a small segment reported issues uncommon among top competitors. The overall input suggests that Soft Touch stands out for its responsive, careful crews and well-organized moves but should focus on improving communication and professionalism to reach a gold standard in the industry.Movers from Soft Touch Moving & Storage power through tough jobs with professionalism and speed, as recognized by three out of every four pieces of feedback. Efficient, careful, and friendly teams treat belongings like their own, and customers highlight their skill and courtesy. Many praise their punctuality and communication, while property and furniture typically arrive in great condition. Some clients noted crews consistently finish on time or ahead of schedule, making the process stress-free. A few movers go beyond expectations, offering creative problem-solving for tricky moves.

Get a quote (812) 333-4755

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Customer Reviews

80.3% of customers left positive reviews for Soft Touch Moving & Storage.

Google

17.1% of customers left negative reviews for Soft Touch Moving & Storage.

Google

Yelp

Google

Yelp

Google

2.6% of customers left neutral reviews for Soft Touch Moving & Storage.

Google

Compare with other Bloomington area movers

Get an idea of how Soft Touch Moving & Storage compares to other Bloomington movers with the table below.

Company	Our rating	Positive reviews	BBB	Quote
A Better Way Moving and Storage 22 years in business	4.52	91%	A+	Get a quote
Soft Touch Moving & Storage 18 years in business	4.34	80%	A+	Get a quote
Busy Bee Movers 34 years in business	4.48	61%	A+	Get a quote
Sherman Moving & Storage 92 years in business	4.48	72%	A+	Get a quote
Planes Moving & Storage Company 105 years in business	4.56	89%	A+	Get a quote
Leaders Moving & Storage Co. 30 years in business	4.64	89%	A+	Get a quote
Greenwood Moving & Storage 51 years in business	4.34	94%	A+	Get a quote
Stuart’s Moving & Storage 88 years in business	4.44	89%	A+	Get a quote
Jones Movers 59 years in business	4.48	72%	A+	Get a quote
All My Sons Moving & Storage 26 years in business	4.48	77%	A	Get a quote

FAQ

Is Soft Touch Moving & Storage properly licensed?

The Indiana Department of Transportation (INDOT) regulate movers operating within Indiana and issue moving companies Indiana Households Goods Carriers Numbers. Check to make sure prospective movers have one and that it’s up to date.

The state license number for Soft Touch Moving & Storage is: , USDOT #: 707793.

You can also use their state regulator website to look up their active status.

Does Soft Touch Moving & Storage have any additional locations outside of Bloomington?

We were only able to find this location for Soft Touch Moving & Storage.

Is Soft Touch Moving & Storage associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Soft Touch Moving & Storage functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Bloomington movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Bloomington moving company?

To choose the best moving company for you, start by researching reputable movers in Bloomington. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Bloomington moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.

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Ryan Carrigan

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.