Soft Touch Moving & Storage, Bloomington, IN (2025 Review)

Ryan Carrigan

Last Updated: Jun 1, 2025
5 min read

Soft Touch Moving & Storage

3150 S Walnut St,
Bloomington, IN 47401

Customer Praise

Efficient service (34%)
Friendly and approachable staff (30%)
Careful handling (25%)

Customer Complaints

Damage to items (27%)
Delayed arrival or delivery (24%)
Unprofessional behavior (20%)

Review Analysis

Moving with a personal touch is the company’s signature according to 117 customer feedback entries. More than four out of five customers gave Soft Touch Moving & Storage a positive review, often citing respect, professionalism, and efficiency as standout traits. Many described staff as friendly, detail-oriented, and highly communicative, which led to stress-free moves and careful handling of belongings. Efficient service, punctuality, and accurate cost estimates attracted further praise, with numerous clients appreciating the courtesy and skill of the team. On the other hand, negative feedback highlighted frustration with inconsistent communication, unprofessional interactions, and some damage to possessions or property. A handful of customers experienced lost items, significant delays, or unfriendly management, which tarnished their experience. While the large majority enjoyed reliable, reasonably priced moves and attentive service, a small segment reported issues uncommon among top competitors. The overall input suggests that Soft Touch stands out for its responsive, careful crews and well-organized moves but should focus on improving communication and professionalism to reach a gold standard in the industry.

Get a Quote (812) 333-4755

Services

Local Moves
Intrastate moves
Interstate moves
Full-service packing
Labor-only help
Custom crating
Climate-controlled storage
Senior moves
Office moves

Company info

Years in Business: 17
DOT #: 707793
FMCSA Rating: Conditional (Updated 2024-03-03)
Number of trucks: 7
Number of drivers: 7
Miles Driven: 150,000 (2023)
No deposit required
Pay by cash
Pay by credit card
Ask for special discounts and offers

Note: If you're moving out of state, check out our list of the best long distance movers in Indiana.

Cost to move with Soft Touch Moving & Storage

On average, the cost to hire movers in Indiana is $140 an hour.

You could pay more or less with Soft Touch Moving & Storage depending on the specific details of your move. For an estimate of your move costs you can use our Moving Cost Calculator.

Compare with other Bloomington-area movers

Company	Quote	Rating
most popular Soft Touch Moving & Storage	Get A Quote	4.52 overall rating
most popular Bellhop Moving	Get A Quote	4.76 overall rating
Planes Moving & Storage Company	Get A Quote	4.8 overall rating
Leaders Moving & Storage Co.	Get A Quote	4.76 overall rating
A Better Way Moving and Storage	Get A Quote	4.58 overall rating

Moving out of Indiana?

If you are moving from Bloomington, IN, to another state, finding a company that is well-versed in interstate relocations is key to having as stress-free an experience as possible.

The top interstate movers understand the particular logistics involved in out-of-state relocations and have the equipment and manpower to safely and efficiently move your belongings across state lines.

Company	Quote	Rating
Safeway Moving	Get A Quote	4.85 / 5
Mayzlin Relocation	Get A Quote	4.9 / 5
American Van Lines	Get A Quote	4.5 / 5

Cost to move out of Indiana

If you're moving out of state, here are some sample moving quotes:

Indiana to New York: $624 – $6,219
Indiana to California: $1,618 – $8,325
Indiana to Illinois: $382 – $5,218
Indiana to Texas: $921 – $6,971
Indiana to Arizona: $1,392 – $8,076

Click here to see all popular moving routes.

FAQ

Is Soft Touch Moving & Storage properly licensed?

The Indiana Department of Transportation (INDOT) regulate movers operating within Indiana and issue moving companies Indiana Households Goods Carriers Numbers.

Check to make sure prospective movers have one and that it’s up to date.

USDOT #: 707793.

You can also use their state regulator website to look up their active status.

Does Soft Touch Moving & Storage have any additional locations outside of Bloomington?

We were only able to find this location for Soft Touch Moving & Storage.

Is Soft Touch Moving & Storage Associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Soft Touch Moving & Storage functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Bloomington movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Bloomington moving company?

To choose the best moving company for you, start by researching reputable movers in Bloomington. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Bloomington moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.