Soft Touch Moving & Storage, Bloomington, IN (2025 Review)

Soft Touch Moving & Storage

3150 S Walnut St,
Bloomington, IN 47401
80% of all reviews were positive
17% of reviews were negative
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Review Analysis
Moving with a personal touch is the company’s signature according to 117 customer feedback entries. More than four out of five customers gave Soft Touch Moving & Storage a positive review, often citing respect, professionalism, and efficiency as standout traits. Many described staff as friendly, detail-oriented, and highly communicative, which led to stress-free moves and careful handling of belongings.
Efficient service, punctuality, and accurate cost estimates attracted further praise, with numerous clients appreciating the courtesy and skill of the team. On the other hand, negative feedback highlighted frustration with inconsistent communication, unprofessional interactions, and some damage to possessions or property. A handful of customers experienced lost items, significant delays, or unfriendly management, which tarnished their experience. While the large majority enjoyed reliable, reasonably priced moves and attentive service, a small segment reported issues uncommon among top competitors. The overall input suggests that Soft Touch stands out for its responsive, careful crews and well-organized moves but should focus on improving communication and professionalism to reach a gold standard in the industry.
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Get a Quote (812) 333-4755

What customers like

80% of customers left positive reviews for Sherman Moving Company. Read a few of them below:

Google
Timely, caring, professional, and affordable. The crew showed up on time with the right size truck a…
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Google
Movers were friendly and efficient, handled our belongings with care. The process was smooth, and th…
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Google
I can’t recommend these folks highly enough! Interstate move went smoothly, team answered every ques…
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Google
Everything arrived with no damage. They completed the task faster than expected. Both movers and off…
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Google
Soft Touch did a great job moving us cross-country. Crew was responsible, efficient, and took great …
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Things to consider

17% of Sherman Moving Company customers left negative reviews. You can read those here:

Google
Over 11 hours late to scheduled moving time. Very unprofessional, would not answer phones.
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Yelp
Movers were great. The office and the manager, or whatever he is, was not. Yelling at me on the phon…
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Google
Picture the worst case moving scenario... rude, combative lead mover. Damaged new pieces and apartme…
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Yelp
This business is terrible. Movers were so slow. Rented storage, they LOST OUR BELONGINGS. The owner …
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Google
We tried contacting this company several times to be customers and were never contacted back.
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Services

  • Local Moves
  • Intrastate moves
  • Interstate moves
  • Full-service packing
  • Labor-only help
  • Custom crating
  • Climate-controlled storage
  • Senior moves
  • Office moves

Company info

Years in Business 17
DOT #: 707793
FMCSA Rating Conditional
Number of trucks 7
Number of drivers 7
Miles Driven 150,000 (2023)
No deposit required
Pay by cash
Pay by credit card
Ask for special discounts and offers

Note: If you're moving out of state, check out our list of the best long distance movers in Indiana.

Cost to move with Soft Touch Moving & Storage

On average, the cost to hire movers in Indiana is $140 an hour.

You could pay more or less with Soft Touch Moving & Storage depending on the specific details of your move. For an estimate of your move costs you can use our Moving Cost Calculator.

Compare with other Bloomington-area movers

Company Quote Rating
Leaders Moving & Storage Co. Get A Quote starstarstarstarstar
4.9 overall rating
Planes Moving & Storage Company Get A Quote starstarstarstarstar
4.76 overall rating
A Better Way Moving and Storage Get A Quote starstarstarstarstar
4.62 overall rating

Moving out of Indiana?

If you are moving from Bloomington, IN, to another state, finding a company that is well-versed in interstate relocations is key to having as stress-free an experience as possible.

The top interstate movers understand the particular logistics involved in out-of-state relocations and have the equipment and manpower to safely and efficiently move your belongings across state lines.

Cost to move out of Indianatoggle

If you're moving out of state, here are some sample moving quotes:

Click here to see all popular moving routes.

FAQ

Is Soft Touch Moving & Storage properly licensed?toggle

The Indiana Department of Transportation (INDOT) regulate movers operating within Indiana and issue moving companies Indiana Households Goods Carriers Numbers.

Check to make sure prospective movers have one and that it’s up to date.

USDOT #: 707793.

You can also use their state regulator website to look up their active status.

Does Soft Touch Moving & Storage have any additional locations outside of Bloomington?toggle

We were only able to find this location for Soft Touch Moving & Storage.

Is Soft Touch Moving & Storage Associated with a van line?toggle

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Soft Touch Moving & Storage functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Bloomington movers?toggle

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Bloomington moving company?toggle

To choose the best moving company for you, start by researching reputable movers in Bloomington. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Bloomington moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.


Helpful Indiana resources

https://www.facebook.com/SoftTouchMovingandStorage/,