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Empire Movers review 2026 (Auburndale, MA)

Updated

Empire Movers, an Auburndale, MA moving company, ranks #245 of 299 movers in Massachusetts, with a moveBuddha rating of 3.30/5.

75% of Empire Movers' 8 verified customer reviews are positive. Customers most often praise its quick response times, while the most common complaint involves inaccurate estimates. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Empire Movers measures up

Empire Movers ranks #245 out of 299 movers in Massachusetts with a moveBuddha Score of 3.30 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

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Is Empire Movers moveBuddha Certified?

Empire Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Empire Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Empire Movers?

Out of 8 verified reviews, 75% of customers left a positive review about Empire Movers in Auburndale, MA. 25% of reviews are negative. Empire Movers has a 15% lower positive review percentage than the average Massachusetts moving company (75% vs the Massachusetts state average of 90%).

  • Positive75%(6)
  • Negative25%(2)

Based on 8 reviews across Google, Yelp, and other review sites.

What customers like about Empire Movers

  • Quick response times

    Customer support at Empire Movers was often noted for responding to questions or concerns almost immediately

  • Good communication

    Reviewers frequently mention clear, consistent updates from Empire Movers throughout the moving process.

  • Quick moving process

    The team at Empire Movers often gets the job done faster than expected, saving clients time.

  • Efficient service

    Many customers praise Empire Movers for completing moves smoothly and with minimal downtime.

  • Friendly and approachable staff

    Many customers felt at ease working with the courteous and personable team at Empire Movers.

What positive reviewers say

  • “These guys are great. They showed up on time and got my three bedroom house moved quick and easy. They were very professional and wrapped all my furniture.”

    Giorgio MorettiVerified ReviewerGoogle
  • “A wonderful crew! Hard workers! They help me move to a third floor apartment. They are very careful with your property. They are very friendly. The communication was perfect.”

    HridoyVerified ReviewerGoogle
  • “Great job, professional and was responsive to request quickly. Thank you for the great work.”

    Marco HortonVerified ReviewerGoogle
  • “Quick service, flexible, and efficient.”

    Sent EcaloVerified ReviewerGoogle
  • “The absolute most amazing experience I’ve ever had. I went through 5 'top' companies giving me multiple prices and multiple up charges! They quoted me a price that had NO hidden costs.”

    Arden DenofrioVerified ReviewerGoogle

Most common complaints about Empire Movers

  • Inaccurate estimates

    Estimates from Empire Movers were sometimes way off from what customers were ultimately billed.

  • Limited availability

    Some customers couldn't book their desired moving dates due to Empire Movers's packed schedule.

What negative reviewers say

  • “I was very specific about the items I had and gave estimated dimensions. My stuff took nearly twice the allocated space, and I paid more than other companies quoted.”

    Alex PaulinoVerified ReviewerGoogle
  • “They called on pickup day to reschedule a week later, then said two weeks or later was preferred because no driver was available.”

    Yamileth LopezVerified ReviewerGoogle

Empire Movers

3.30Auburndale, MA

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What services does Empire Movers offer?

Empire Movers offers long-distance moves.

Services offered

Is Empire Movers licensed and insured?

Registered with the FMCSA

US DOT 4340030. Operating status is not on this profile. Check on SAFER

Verified against the FMCSA, not by moveBuddha

Empire Movers is registered with the Federal Motor Carrier Safety Administration under US DOT number 4340030.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Empire Movers holds. Ask for a certificate of insurance before you book.

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FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.

How much does Empire Movers cost?

Empire Movers does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Massachusetts, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.

What similar movers typically bill for a local move

Full-service Massachusetts moving companies similar to Empire Movers typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What similar movers typically bill for a long-distance move

Empire Movers offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Massachusetts moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500–1,000 mi$4,500–$7,500
4+ bedrooms500–1,000 mi$7,000–$11,500

What payment options and discounts does Empire Movers offer?

Accepts
No credit cards
Deposit
Not listed, so ask
Discounts
Mover’s own offer

Empire Movers does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.

Empire Movers also offers discounts on request. It also lists: When inquiring about storage rates in New York City, be sure to specify the duration for which you require storage, as you may be eligible for significant discounts on extended storage periods. Furthermore, it's essential to note that long-term storage differs significantly from short-term options, as it necessitates guarantees of the safety and security of your belongings over the course of several months. Ask what you qualify for and how much you could save before you book.

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How does Empire Movers compare to other Massachusetts movers?

  • moveBuddha score#245 of 299(worse than average)

    3.30vs 3.73 avg

    Empire Movers scores 3.30, below the Massachusetts average of 3.73, and ranks #245 of 299 Massachusetts movers.

  • Positive reviews#237 of 299(worse than average)

    75%vs 90% avg

    Empire Movers has 75% positive reviews, below the Massachusetts average of 90%, and ranks #237 of 299 Massachusetts movers.

  • Negative reviews#242 of 299(worse than average)

    25%vs 9% avg

    Empire Movers has 25% negative reviews, above the Massachusetts average of 9%, and ranks #242 of 299 Massachusetts movers. A lower percentage is better.

  • Reviews analyzed#243 of 299(worse than average)

    8vs 245 avg

    Empire Movers has 8 reviews analyzed, below the Massachusetts average of 245, and ranks #243 of 299 Massachusetts movers.

MetricThis moverMassachusetts avg
moveBuddha score#245 of 299 in Massachusetts3.303.73
Positive reviews#237 of 299 in Massachusetts75%90%
Negative reviewsLower is better#242 of 299 in Massachusetts25%9%
Reviews analyzed#243 of 299 in Massachusetts8245

Compared with 299 Massachusetts movers with moveBuddha profiles. Rank #1 is the best in Massachusetts.

Empire Movers

3.30Auburndale, MA

Save more than 30% on average by comparing movers before you book.

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Final verdict: Empire Movers

Empire Movers earns a 3.30/5 moveBuddha Score and ranks #245 among Massachusetts movers, with 75% positive feedback across 8 customer reviews.

Customers consistently praise its quick response times and good communication. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.

The most common complaint is inaccurate estimates.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Empire Movers

Auburndale, MA

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Massachusetts moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

Contact Empire Movers

Other Empire Movers locations

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

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