ACE Moving & Storage, Roanoke, VA (2025 Review)

Ryan Carrigan

Last Updated: May 15, 2025
5 min read

ACE Moving & Storage

3360 Melrose Ave NW,
Roanoke, VA 24017

Customer Praise

Professional and polite staff (29%)
Efficient service (25%)
Good communication (24%)

Customer Complaints

Damage to items (15%)
Delayed arrival or delivery (10%)
Unexpected charges (9%)

Review Analysis

ACE Moving & Storage wins high praise from customers, with 90% of feedback highlighting professionalism, efficiency, and careful handling. Crews arrive on time, communicate clearly, and work quickly, making moves smooth and worry-free. Customers often mention how staff treat belongings respectfully and solve last-minute challenges. The service stands out for experienced movers and attentive office staff—qualities sometimes missing from other moving companies. Negative input, though rare, focuses on damaging personal items, unclear extra charges, or poor company response to complaints. A small number describe breakdowns in communication or unexpected final costs. After analyzing 241 reviews, most customers say ACE delivers top-tier service at fair prices, but a few experienced frustrating issues with damages or billing.

Get a Quote (540) 489-2064

Services

Local Moves
Intrastate moves
Interstate moves
Full-service packing
Fragile-only packing
Labor-only help
Custom crating
Climate-controlled storage
Office moves
Small moves
Instant email quote

Company info

Years in Business: 30
DOT #: 833083
FMCSA Rating: None (Updated 2023-04-10)
Number of trucks: 24
Number of drivers: 17
Miles Driven: 150,000 (2021)
No deposit required
Pay by credit card
Ask for special discounts and offers

Note: If you're moving out of state, check out our list of the best long distance movers in Virginia.

Cost to move with ACE Moving & Storage

On average, the cost to hire movers in Virginia is $115 an hour.

You could pay more or less with ACE Moving & Storage depending on the specific details of your move. For an estimate of your move costs you can use our Moving Cost Calculator.

Compare with other Roanoke-area movers

Company	Quote	Rating
most popular ACE Moving & Storage	Get A Quote	4.66 overall rating
My Guys Moving & Storage Inc	Get A Quote	4.72 overall rating
Virginia Varsity Transfer	Get A Quote	4.66 overall rating
Collegiate Movers	Get A Quote	4.58 overall rating
TWO MEN AND A TRUCK	Get A Quote	4.58 overall rating

Moving out of Virginia?

If you are moving from Roanoke, VA, to another state, finding a company that is well-versed in interstate relocations is key to having as stress-free an experience as possible.

The top interstate movers understand the particular logistics involved in out-of-state relocations and have the equipment and manpower to safely and efficiently move your belongings across state lines.

Company	Quote	Rating
Safeway Moving	Get A Quote	4.85 / 5
Mayzlin Relocation	Get A Quote	4.9 / 5
American Van Lines	Get A Quote	4.5 / 5

Cost to move out of Virginia

If you're moving out of state, here are some sample moving quotes:

Virginia to New York: $482 – $5,591
Virginia to California: $1,949 – $8,959
Virginia to Illinois: $670 – $6,672
Virginia to Texas: $1,130 – $7,459
Virginia to Arizona: $1,618 – $8,155

Click here to see all popular moving routes.

FAQ

Is ACE Moving & Storage properly licensed?

In addition to filing tariffs and complying with insurance, bond, and highway safety requirements, all intrastate moving companies in Virginia must have a certificate from the Virginia Department of Motor Vehicles (VaDMV).

USDOT #: 833083.

You can also use their state regulator website to look up their active status.

Does ACE Moving & Storage have any additional locations outside of Roanoke?

We were only able to find this location for ACE Moving & Storage.

Is ACE Moving & Storage Associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

ACE Moving & Storage functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Roanoke movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Roanoke moving company?

To choose the best moving company for you, start by researching reputable movers in Roanoke. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Roanoke moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.