ACE Moving & Storage, Roanoke, VA (2026 Review)

Ryan Carrigan

Last Updated: Mar 21, 2026 • 5 min read

Fact Checked by: Hilary Snow

ACE Moving & Storage

Professional and polite staff

Efficient service

Careful handling

Quick moving process

Good communication

Get Free Quote

No obligation • Free estimates

Positive Reviews

90%

Years Active

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Services Offered

Full-service moves
Labor-only moves
Packing
Unpacking
Packing materials available
Custom crating
Fragile-only packing
Piano moves
Small moves
Climate-controlled storage
Storage available
Interstate moves
Intrastate moves
Office/business moves

Company Stats

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Industry Experience 4.7

Companies with more years in business often outperform newer competitors. ACE Moving & Storage has been in business for 32 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.

Review Quality 4.1

Customer reviews are the clearest window into a mover’s reputation. ACE Moving & Storage has about 90% positive reviews across roughly 241 total reviews, with an average Yelp rating of 3.9.

Quote Accuracy 4.1

Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from ACE Moving & Storage.

Customer Service 4.7

From responsiveness to follow-through, customer service is a big differentiator. ACE Moving & Storage emphasizes clear communication, careful handling.

Recent Reviews

"ACE is the best! Moving is usually difficult but the team handled my cross-town move professionally, friendly, and quickly. Highly recommended. The price was very reasonable and they finished fast. I'll use ACE again in a heartbeat."

"Ace moving storage is great. Easy to set up, quick loading, didn’t damage anything. Great guys, would use again."

DOT Number

833083

Address

3360 Melrose Ave NW, Roanoke, VA, 24017

Payment Methods

Credit Card

Phone

(540) 489-2064

Website

https://acemovinginc.com/

ACE Moving & Storage Reviews

Review Analysis

ACE Moving & Storage wins high praise from customers, with 90% of feedback highlighting professionalism, efficiency, and careful handling. Crews arrive on time, communicate clearly, and work quickly, making moves smooth and worry-free. Customers often mention how staff treat belongings respectfully and solve last-minute challenges. The service stands out for experienced movers and attentive office staff—qualities sometimes missing from other moving companies. Negative input, though rare, focuses on damaging personal items, unclear extra charges, or poor company response to complaints. A small number describe breakdowns in communication or unexpected final costs. After analyzing 241 reviews, most customers say ACE delivers top-tier service at fair prices, but a few experienced frustrating issues with damages or billing.Movers from ACE Moving & Storage power through tough jobs with professionalism and speed, as recognized by three out of every four pieces of feedback. Efficient, careful, and friendly teams treat belongings like their own, and customers highlight their skill and courtesy. Many praise their punctuality and communication, while property and furniture typically arrive in great condition. Some clients noted crews consistently finish on time or ahead of schedule, making the process stress-free. A few movers go beyond expectations, offering creative problem-solving for tricky moves.

Get a quote (540) 489-2064

Read Reviews

Customer Reviews

90.0% of customers left positive reviews for ACE Moving & Storage.

Google

8.7% of customers left negative reviews for ACE Moving & Storage.

Chris Kwaramba, Google

Google

Estelle S., Yelp

Google

1.2% of customers left neutral reviews for ACE Moving & Storage.

Google

Yelp

Compare with other Roanoke area movers

Get an idea of how ACE Moving & Storage compares to other Roanoke movers with the table below.

Company	Our rating	Positive reviews	BBB	Quote
ACE Moving & Storage 32 years in business	4.56	90%	A-	Get a quote
Way2Ez Movers 12 years in business	4.42	90%	C+	Get a quote
Virginia Varsity Transfer 37 years in business	4.42	95%	A+	Get a quote
TWO MEN AND A TRUCK 12 years in business	4.42	78%	A+	Get a quote
Lawrence Moving 94 years in business	4.38	95%	A+	Get a quote
Dunmar Moving Systems 55 years in business	4.36	81%	N/A	Get a quote
Collegiate Movers 26 years in business	4.36	86%	F	Get a quote
My Guys Moving & Storage Inc 30 years in business	4.72	84%	A+	Get a quote
Clinton's Transfer & Storage Inc. 77 years in business	4.36	87%	A+	Get a quote
Roanoke Moving	3.8	96%	N/A	Get a quote

FAQ

Is ACE Moving & Storage properly licensed?

In addition to filing tariffs and complying with insurance, bond, and highway safety requirements, all intrastate moving companies in Virginia must have a certificate from the Virginia Department of Motor Vehicles (VaDMV).

The state license number for ACE Moving & Storage is: , USDOT #: 833083.

You can also use their state regulator website to look up their active status.

Does ACE Moving & Storage have any additional locations outside of Roanoke?

We were only able to find this location for ACE Moving & Storage.

Is ACE Moving & Storage associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

ACE Moving & Storage functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Roanoke movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Roanoke moving company?

To choose the best moving company for you, start by researching reputable movers in Roanoke. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Roanoke moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.

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Ryan Carrigan

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.