ACE Moving & Storage, Roanoke, VA (2025 Review)

Ryan Carrigan
Ryan Carrigan

5 min read

ACE Moving & Storage
3360 Melrose Ave NW,
Roanoke, VA 24017
90% of all reviews were positive
9% of reviews were negative
Read Reviews
Review Analysis
ACE Moving & Storage wins high praise from customers, with 90% of feedback highlighting professionalism, efficiency, and careful handling. Crews arrive on time, communicate clearly, and work quickly, making moves smooth and worry-free. Customers often mention how staff treat belongings respectfully and solve last-minute challenges.
The service stands out for experienced movers and attentive office staff—qualities sometimes missing from other moving companies. Negative input, though rare, focuses on damaging personal items, unclear extra charges, or poor company response to complaints. A small number describe breakdowns in communication or unexpected final costs. After analyzing 241 reviews, most customers say ACE delivers top-tier service at fair prices, but a few experienced frustrating issues with damages or billing.
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Get a Quote (540) 489-2064

What customers like

90% of customers left positive reviews for Sherman Moving Company. Read a few of them below:

Google
ACE is the best! Moving is usually difficult but the team handled my cross-town move professionally,…
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Google
Ace moving storage is great. Easy to set up, quick loading, didn’t damage anything. Great guys, woul…
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Google
Great experience moving a baby grand piano. The team was on time, efficient, and kept the piano safe…
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Google
We moved long distance with ACE and everything arrived in perfect condition. The crew was profession…
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Google
This was my first time using Ace. They were prompt, friendly, and careful with my furniture, even ha…
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Things to consider

9% of Sherman Moving Company customers left negative reviews. You can read those here:

Chris Kwaramba, Google
Our experience with Ace was a nightmare. Unprofessional, careless movers, lost jewelry, damaged floo…
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Google
Update: still 6 months later and I can't get most of the items fixed on the original list of damaged…
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Estelle S., Yelp
Movers did a great job, but Peter was very condescending and threatened to hold belongings unless pa…
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Google
Not pleased. Movers dragged and pushed furniture, scratching hardwood. Poor response from company af…
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Google
Movers damaged bed, tracked dog poop in, and company ghosted me after requesting cleaning and compen…
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Services

  • Local Moves
  • Intrastate moves
  • Interstate moves
  • Full-service packing
  • Fragile-only packing
  • Labor-only help
  • Custom crating
  • Climate-controlled storage
  • Office moves
  • Small moves
  • Instant email quote

Company info

Years in Business 32
DOT #: 833083
FMCSA Rating None
Number of trucks 24
Number of drivers 17
Miles Driven 150,000 (2021)
No deposit required
Pay by credit card
Ask for special discounts and offers

Note: If you're moving out of state, check out our list of the best long distance movers in Virginia.

Cost to move with ACE Moving & Storage

On average, the cost to hire movers in Virginia is $115 an hour.

You could pay more or less with ACE Moving & Storage depending on the specific details of your move. For an estimate of your move costs you can use our Moving Cost Calculator.

Compare with other Roanoke-area movers

Company Quote Rating
crown most popular
ACE Moving & Storage 		Get A Quote starstarstarstarstar
4.62 overall rating
TWO MEN AND A TRUCK Get A Quote starstarstarstarstar
4.72 overall rating
My Guys Moving & Storage Inc Get A Quote starstarstarstarstar
4.72 overall rating
Virginia Varsity Transfer Get A Quote starstarstarstarstar
4.66 overall rating
Lawrence Moving Get A Quote starstarstarstarstar
4.58 overall rating

Moving out of Virginia?

If you are moving from Roanoke, VA, to another state, finding a company that is well-versed in interstate relocations is key to having as stress-free an experience as possible.

The top interstate movers understand the particular logistics involved in out-of-state relocations and have the equipment and manpower to safely and efficiently move your belongings across state lines.

Company Quote Rating Price
Safeway Moving Inc
Safeway Moving
Get A Quote
starstarstarstarstar 4.85 / 5
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American Van Lines
American Van Lines
Get A Quote
starstarstarstarstar 4.5 / 5
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North American Van Lines
Get A Quote
starstarstarstarstar 4.5 / 5
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Cost to move out of Virginiatoggle

If you're moving out of state, here are some sample moving quotes:

Click here to see all popular moving routes.

FAQ

Is ACE Moving & Storage properly licensed?toggle

In addition to filing tariffs and complying with insurance, bond, and highway safety requirements, all intrastate moving companies in Virginia must have a certificate from the Virginia Department of Motor Vehicles (VaDMV).

USDOT #: 833083.

You can also use their state regulator website to look up their active status.

Does ACE Moving & Storage have any additional locations outside of Roanoke?toggle

We were only able to find this location for ACE Moving & Storage.

Is ACE Moving & Storage Associated with a van line?toggle

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

ACE Moving & Storage functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Roanoke movers?toggle

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Roanoke moving company?toggle

To choose the best moving company for you, start by researching reputable movers in Roanoke. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Roanoke moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.

Helpful Virginia resources

https://www.facebook.com/acemovingandstorageandacepianomoving/,