Moving day becomes memorable for all the right reasons with Heroes Moving and Storage. Out of 217 pieces of customer feedback, 97.7% praised their courteous professional staff, attention to detail, and remarkably efficient, careful service. Clients consistently highlight timely arrivals, clear communication, and careful protection of property and belongings. Many reviewers commend the polite, friendly teams that make the process easy and stress-free, resulting in high recommendations. Feedback often notes reasonable pricing, flexibility, and a seamless booking process. In contrast, a tiny fraction of customers mention significant issues: unresolved claims for damages and difficulty getting post-move support. A handful of comments cite unexpectedly high price quotes or a rushed move at the end of the day. Compared with similar companies, Heroes sets itself apart with its consistent professionalism, strong communication, and exceptional care—but attention to post-move claims could reinforce their strong reputation even further.
You could pay more or less with Heroes Moving and Storage depending on the specific details of your move. For an estimate of your move costs you can use our Moving Cost Calculator.
If you are moving from Richmond, VA, to another state, finding a company that is well-versed in interstate relocations is key to having as stress-free an experience as possible.
The top interstate movers understand the particular logistics involved in out-of-state relocations and have the equipment and manpower to safely and efficiently move your belongings across state lines.
In addition to filing tariffs and complying with insurance, bond, and highway safety requirements, all intrastate moving companies in Virginia must have a certificate from the Virginia Department of Motor Vehicles (VaDMV).
Does Heroes Moving and Storage have any additional locations outside of Richmond?
We were only able to find this location for Heroes Moving and Storage.
Is Heroes Moving and Storage Associated with a van line?
Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization.
It's not as complicated as it sounds. Learn what van lines are.
Heroes Moving and Storage functions as an independent moving company. They are not affiliated with a van line company.
Should you negotiate with Richmond movers?
While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.
Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.
How do I choose a Richmond moving company?
To choose the best moving company for you, start by researching
reputable movers in Richmond.
You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses,
and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.
Ask for detailed moving quotes
from at least three companies to compare services, pricing, and availability.
A reliable Richmond moving company will be one that offers transparent pricing, excellent communication,
and a proven track record of successful moves.