Heroes Moving and Storage, Richmond, VA (2026 Review)

Ryan Carrigan

Last Updated: Mar 18, 2026 • 5 min read

Fact Checked by: Hilary Snow

Heroes Moving and Storage

Professional and polite staff

Careful handling

Efficient service

Quick moving process

Good communication

Get Free Quote

No obligation • Free estimates

Positive Reviews

98%

Years Active

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Services Offered

Full-service moves
Labor-only moves
Packing
Unpacking
Packing materials available
Custom crating
Antiques moving
Piano moves
Pool table moving
Safe moving
Hot tub moving
Small moves
Climate-controlled storage
Storage available
International moves
Interstate moves
Intrastate moves
Office/business moves

Company Stats

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Industry Experience 4.4

Companies with more years in business often outperform newer competitors. Heroes Moving and Storage has been in business for 5 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.

Review Quality 3.8

Customer reviews are the clearest window into a mover’s reputation. Heroes Moving and Storage has about 98% positive reviews across roughly 217 total reviews, with an average Yelp rating of 4.8.

Quote Accuracy 4.2

Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Heroes Moving and Storage.

Customer Service 5.0

From responsiveness to follow-through, customer service is a big differentiator. Heroes Moving and Storage emphasizes clear communication, careful handling.

Recent Reviews

"Corey, Bill, Jermaine and Lamar did an excellent job and we highly recommend using Heroes Moving and Storage for your next move! Great moving experience!!! Keep up the excellent work!"

"I could not have had a better experience! They were very careful with the furniture and placed it exactly where I wanted it. I highly recommend Heros Moving."

DOT Number

Address

4100 Tomlynn St Suite B, Richmond, VA, 23230

Payment Methods

Cash • Credit Card

Phone

(804) 409-0429

Website

https://heroesmovingandstorage.com/

Heroes Moving and Storage Reviews

Review Analysis

Moving day becomes memorable for all the right reasons with Heroes Moving and Storage. Out of 217 pieces of customer feedback, 97.7% praised their courteous professional staff, attention to detail, and remarkably efficient, careful service. Clients consistently highlight timely arrivals, clear communication, and careful protection of property and belongings. Many reviewers commend the polite, friendly teams that make the process easy and stress-free, resulting in high recommendations. Feedback often notes reasonable pricing, flexibility, and a seamless booking process. In contrast, a tiny fraction of customers mention significant issues: unresolved claims for damages and difficulty getting post-move support. A handful of comments cite unexpectedly high price quotes or a rushed move at the end of the day. Compared with similar companies, Heroes sets itself apart with its consistent professionalism, strong communication, and exceptional care—but attention to post-move claims could reinforce their strong reputation even further.Movers from Heroes Moving and Storage power through tough jobs with professionalism and speed, as recognized by three out of every four pieces of feedback. Efficient, careful, and friendly teams treat belongings like their own, and customers highlight their skill and courtesy. Many praise their punctuality and communication, while property and furniture typically arrive in great condition. Some clients noted crews consistently finish on time or ahead of schedule, making the process stress-free. A few movers go beyond expectations, offering creative problem-solving for tricky moves.

Get a quote (804) 409-0429

Read Reviews

Customer Reviews

97.7% of customers left positive reviews for Heroes Moving and Storage.

Google

Kay Sions, Google

Google

0.9% of customers left negative reviews for Heroes Moving and Storage.

Google

1.4% of customers left neutral reviews for Heroes Moving and Storage.

Google

Compare with other Richmond area movers

Get an idea of how Heroes Moving and Storage compares to other Richmond movers with the table below.

Company	Our rating	Positive reviews	BBB	Quote
All My Sons Moving & Storage 24 years in business	4.58	44%	A	Get a quote
On The Fly Moving Guys 0 years in business	4.5	97%	A+	Get a quote
Mr. Moving, LLC 5 years in business	4.56	87%	A+	Get a quote
Worth Moving, LLC 10 years in business	4.44	73%	D-	Get a quote
WayForth LLC 21 years in business	4.44	86%	A+	Get a quote
Heroes Moving and Storage 5 years in business	4.44	98%	A+	Get a quote
TWO MEN AND A TRUCK 9 years in business	4.48	85%	A+	Get a quote
My Guys Moving & Storage Inc 25 years in business	4.42	79%	A+	Get a quote
D1 Moving & Storage 9 years in business	4.42	77%	B-	Get a quote
Bellhop Moving 0 years in business	4.38	85%	A-	Get a quote

FAQ

Is Heroes Moving and Storage properly licensed?

In addition to filing tariffs and complying with insurance, bond, and highway safety requirements, all intrastate moving companies in Virginia must have a certificate from the Virginia Department of Motor Vehicles (VaDMV).

The state license number for Heroes Moving and Storage is: , USDOT #: .

You can also use their state regulator website to look up their active status.

Does Heroes Moving and Storage have any additional locations outside of Richmond?

We were only able to find this location for Heroes Moving and Storage.

Is Heroes Moving and Storage associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Heroes Moving and Storage functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Richmond movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Richmond moving company?

To choose the best moving company for you, start by researching reputable movers in Richmond. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Richmond moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.

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Ryan Carrigan

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.