Heroes Moving and Storage, Richmond, VA (2025 Review)

Heroes Moving and Storage

4100 Tomlynn St Suite B,
Richmond, VA 23230
Customer Praise
  • Efficient service (40%)
  • Professional and polite staff (35%)
  • Careful handling (30%)
Customer Complaints
  • Damage to items (15%)
  • Delayed arrival or delivery (10%)
  • Lack of communication (8%)
Review Analysis
Moving day becomes memorable for all the right reasons with Heroes Moving and Storage. Out of 217 pieces of customer feedback, 97.7% praised their courteous professional staff, attention to detail, and remarkably efficient, careful service. Clients consistently highlight timely arrivals, clear communication, and careful protection of property and belongings. Many reviewers commend the polite, friendly teams that make the process easy and stress-free, resulting in high recommendations. Feedback often notes reasonable pricing, flexibility, and a seamless booking process. In contrast, a tiny fraction of customers mention significant issues: unresolved claims for damages and difficulty getting post-move support. A handful of comments cite unexpectedly high price quotes or a rushed move at the end of the day. Compared with similar companies, Heroes sets itself apart with its consistent professionalism, strong communication, and exceptional care—but attention to post-move claims could reinforce their strong reputation even further.
Get a Quote (804) 409-0429

Servicestoggle

  • Local Moves
  • Intrastate moves
  • Interstate moves
  • International moves
  • Full-service packing
  • Labor-only help
  • Custom crating
  • Climate-controlled storage
  • Senior moves
  • Office moves
  • Small moves
  • Instant email quote

Company infotoggle

  • Years in Business: 5
  • No deposit required
  • Pay by cash
  • Pay by credit card
  • Ask for special discounts and offers

Note: If you're moving out of state, check out our list of the best long distance movers in Virginia.

Cost to move with Heroes Moving and Storage

On average, the cost to hire movers in Virginia is $115 an hour.

You could pay more or less with Heroes Moving and Storage depending on the specific details of your move. For an estimate of your move costs you can use our Moving Cost Calculator.

Compare with other Richmond-area movers

Company Quote Rating
All My Sons Moving & Storage Get A Quote starstarstarstarstar
4.8 overall rating
Mr. Moving, LLC Get A Quote starstarstarstarstar
4.8 overall rating
Irish Ox Moovers, LLC Get A Quote starstarstarstarstar
4.62 overall rating
TWO MEN AND A TRUCK Get A Quote starstarstarstarstar
4.58 overall rating

Moving out of Virginia?

If you are moving from Richmond, VA, to another state, finding a company that is well-versed in interstate relocations is key to having as stress-free an experience as possible.

The top interstate movers understand the particular logistics involved in out-of-state relocations and have the equipment and manpower to safely and efficiently move your belongings across state lines.

Cost to move out of Virginiatoggle

If you're moving out of state, here are some sample moving quotes:

Click here to see all popular moving routes.

FAQ

Is Heroes Moving and Storage properly licensed?toggle

In addition to filing tariffs and complying with insurance, bond, and highway safety requirements, all intrastate moving companies in Virginia must have a certificate from the Virginia Department of Motor Vehicles (VaDMV).

USDOT #: .

You can also use their state regulator website to look up their active status.

Does Heroes Moving and Storage have any additional locations outside of Richmond?toggle

We were only able to find this location for Heroes Moving and Storage.

Is Heroes Moving and Storage Associated with a van line?toggle

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Heroes Moving and Storage functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Richmond movers?toggle

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Richmond moving company?toggle

To choose the best moving company for you, start by researching reputable movers in Richmond. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Richmond moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.


Helpful Virginia resources

https://www.facebook.com/HeroesMovingAndStorage, https://twitter.com/heroesmoving