D1 Moving & Storage, Richmond, VA (2025 Review)

Ryan Carrigan

Last Updated: Jun 1, 2025
5 min read

D1 Moving & Storage

4817 Bethlehem Rd,
Richmond, VA 23230

Customer Praise

Efficient service (30%)
Professional and polite staff (25%)
Good communication (20%)

Customer Complaints

Damage to items (35%)
Delayed arrival or delivery (30%)
Lack of communication (25%)

Review Analysis

D1 Moving & Storage stands out for its reliable staff and careful handling, earning positive feedback in over three-quarters of 222 customer reviews. People often mention professionalism, efficiency, and smooth communication, as well as the crew’s ability to move items quickly while maintaining care. Many describe the team as polite and the service as organized, noted by frequent recommendations from repeat customers. Some clients compare D1's responsiveness and pricing favorably to larger competitors. While most experiences are positive, a significant portion of input raises concerns about item damage, poor follow-up on claims, and unexpected final costs due to inaccurate estimates. Delays in communication and reluctance to resolve insurance or damages left some feeling dissatisfied. Compared with other moving companies, D1 receives strong praise for its staff quality and efficiency but faces criticism for handling complaints and claims. The company attracts customers seeking attentive service but should address recurring reports about item damage and post-move support to match industry leaders in problem resolution.

Get a Quote (804) 380-7224

Services

Local Moves
Intrastate moves
Interstate moves
International moves
Full-service packing
Labor-only help
Custom crating
Senior moves
Office moves
Small moves
Instant email quote

Company info

Years in Business: 9
DOT #: 3013397
FMCSA Rating: None (Updated 2023-02-15)
Number of trucks: 11
Number of drivers: 7
Miles Driven: 20,000 (2022)
No deposit required
Pay by credit card
Ask for special discounts and offers

Note: If you're moving out of state, check out our list of the best long distance movers in Virginia.

Cost to move with D1 Moving & Storage

On average, the cost to hire movers in Virginia is $115 an hour.

You could pay more or less with D1 Moving & Storage depending on the specific details of your move. For an estimate of your move costs you can use our Moving Cost Calculator.

Compare with other Richmond-area movers

Company	Quote	Rating
most popular D1 Moving & Storage	Get A Quote	4.52 overall rating
All My Sons Moving & Storage	Get A Quote	4.76 overall rating
TWO MEN AND A TRUCK	Get A Quote	4.66 overall rating
On The Fly Moving Guys	Get A Quote	4.66 overall rating
Mr. Moving, LLC	Get A Quote	4.62 overall rating

Moving out of Virginia?

If you are moving from Richmond, VA, to another state, finding a company that is well-versed in interstate relocations is key to having as stress-free an experience as possible.

The top interstate movers understand the particular logistics involved in out-of-state relocations and have the equipment and manpower to safely and efficiently move your belongings across state lines.

Company	Quote	Rating
Safeway Moving	Get A Quote	4.85 / 5
Mayzlin Relocation	Get A Quote	4.9 / 5
American Van Lines	Get A Quote	4.5 / 5

Cost to move out of Virginia

If you're moving out of state, here are some sample moving quotes:

Virginia to New York: $492 – $5,364
Virginia to California: $1,968 – $8,959
Virginia to Illinois: $740 – $6,155
Virginia to Texas: $1,141 – $7,834
Virginia to Arizona: $1,524 – $8,830

Click here to see all popular moving routes.

FAQ

Is D1 Moving & Storage properly licensed?

In addition to filing tariffs and complying with insurance, bond, and highway safety requirements, all intrastate moving companies in Virginia must have a certificate from the Virginia Department of Motor Vehicles (VaDMV).

USDOT #: 3013397.

You can also use their state regulator website to look up their active status.

Does D1 Moving & Storage have any additional locations outside of Richmond?

We were only able to find this location for D1 Moving & Storage.

Is D1 Moving & Storage Associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

D1 Moving & Storage functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Richmond movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Richmond moving company?

To choose the best moving company for you, start by researching reputable movers in Richmond. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Richmond moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.