24/7 Logistic Services Company Review
Here’s the bottom line: 24/7 Logistic Services is a licensed mover we recommend for local Florida moves and smaller interstate relocations. They’re our top pick for moving specialty items such as pianos, safes, and wine collections. Based on our review of real customer feedback, many customers appreciate their courteous crews, binding quotes, and flexible storage options.
- Flat-rate, binding estimates
- Specialty item expertise
- Full-service packing/unpacking
- Short- and long-term storage
- Discounts on select dates
24/7 Logistic Services (U.S. DOT #3005919) is an FMCSA-registered carrier based in Hollywood, Florida. As a carrier, the company physically handles and transports its customers’ household goods, giving you peace of mind knowing that your move isn’t being brokered out.
Founded in 2017, 24/7 Logistic Services is hailed as a reputable mover, although we did see some complaints about damages and billing disputes.
Our track record
Each year, 400,000+ people trust our moving recommendations. Here are a few reasons why:
- Founded in 2015
- 3,500+ moving companies analyzed
- $50,000 in moving grants delivered
- Up-to-date pricing info & industry data
- Fact-checked for accuracy
Pros and cons of 24/7 Logistic Services
- Free, binding online quotes
- Expertise handling pianos and bulky items
- Climate-controlled storage options
- Discounts based on your moving date
- No moves to Hawaii or Alaska
- Website is difficult to navigate
- Not ideal for large, complex relocations
What customers are saying
Real-world feedback gives you the clearest picture of what to expect from moving companies. We analyze verified reviews and interview customers through the Better Moves Project to spot consistent trends among moving customers.
While none of our Better Moves participants have used 24/7 Logistic Services yet, we analyzed hundreds of reviews from the BBB and Yelp to gauge customer experience.
Review snapshots
- Professionalism: Movers and office staff are usually described as being courteous and efficient.
- Punctuality: Experiences varied, with some customers praising their crew’s on-time arrivals and others reporting delays or last-minute schedule changes.
- Packing/unpacking: Mixed results. Some customers say their items were well protected, but others have reported careless handling or crushed boxes.
- Billing and claims: Some reviews praise the company’s accurate binding estimates, while others note unexpected final charges, slow refunds, and drawn-out claims for damaged items.
- Communication: Most reviewers appreciated the company’s responsive agents, but some felt like they were left in the dark on delivery timelines and claims updates.
- Packing: 24/7 Logistic Services receives both praise and criticism here. Some customers found their items carefully wrapped and labeled, while others say fragile items were packed carelessly or their boxes arrived crushed.
No moving company is perfect. The pain points above are common in the moving industry. That being said, it’s important to consider how a company responds to complaints.
We found that most customers’ issues with 24/7 Logistic Services on third-party review sites were eventually resolved. 24/7 Logistic Services regularly responds to complaints, especially on the BBB.
How to get the best result if you book 24/7 Logistic Services
- Pre-move video survey: Ask for a virtual or in-home walkthrough to ensure your inventory is accurate and prevent day-of upcharges.
- Clarify add-ons in writing: Long carry, shuttle, stairs, bulky items, packing materials, and storage can all lead to added fees. Make sure they’re included in your moving estimate.
- Request names and contact info: Ask who your crew’s lead will be and how to reach them on moving day to stay on top of the details.
- Pay attention to high-value items: Use double-wall boxes to pack fragile items yourself or emphasize which items need careful packing.
- At delivery: Inspect everything before signing, note any issues on the bill of lading, and photograph everything immediately.
Tip: Inventory everything, take photos of valuables before moving day, and check out our guide to filing a claim.
24/7 Logistic Services pricing
24/7 Logistic Services offers free online quotes and provides customers with binding estimates. This means your price shouldn’t change unless you add more items or services. It’s important to understand what’s included in your quote and what might trigger extra charges.
- Binding estimates: Lock in your rate as long as your inventory and services don’t change.
- Quote factors: Date, distance, home size, item weight, add-ons (like piano moving or packing), storage, and insurance all impact your price.
- Discounts: 24/7 explicitly promotes discounts tied to moving dates, but they may also offer savings for military members, students, or seniors. It’s always worth asking.
Want a fast, personalized estimate? Use our moving cost calculator for quotes from top-rated movers.
24/7 Logistic Services features and services
24/7 Logistic Services covers a wide range of full-service moving needs, specializing in moves in and around Florida. Here’s a breakdown of what they do—and don’t—offer:
- Local moves: 24/7 Logistic Services frequently handles moves within Southeast Florida, with expertise in apartment moves and senior relocations.
- Long-distance moves: The company is one of several interstate movers that carry out relocations in 48 states, excluding Alaska and Hawaii.
- Commercial moves: You can hire 24/7 Logistic Services for office moves and employee relocations for local businesses.
- Specialty moves: The 24/7 Logistic Services team are pros at maneuvering pianos, bulky items, wine collections, safes and artwork, and they’re experienced with military/government moves.
- Packing & unpacking: You can choose between full-service, partial, or specialty packing, with packing materials available as well.
- Storage: 24/7 Logistic Services offers short- and long-term climate-controlled storage with promotional rates online.
- Shipment tracking: You can track your move online at any time for status updates.
rating
4 / 5
89% of users select this mover
How 24/7 Logistic Services stacks up against the competition
There are plenty of reasons some readers consider 24/7 Logistic Services alongside our other best moving companies. Use this quick side-by-side overview of American Van Lines, Safeway Moving, and Allied Van Lines so you can compare coverage, reputation, and typical price tiers at a glance.
| COMPANY | BBB SCORE | STATE AVAILABILITY | COST |
|---|---|---|---|
| 24/7 Logistic Services | A | 48 (not in AK or HI) | $$ |
| American Van Lines | B+ | 48 (not in AK or HI) | $$ |
| Safeway Moving | A | Nationwide | $$ |
| Allied Van Lines | A+ | 50 | $$$ |
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rating
4.75 / 5
Licensed
Insured
Price
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24/7 Logistic Services vs. American Van Lines
Best for: If you’re prioritizing a lower price for a local or small long-distance move in or around Florida, 24/7 Logistic Services could be the best fit. If you want a large, nationally recognized carrier with broad capacity and consistently strong packing quality for complex interstate moves, American Van Lines (AVL) is the safer pick.
Key differences: AVL generally offers more predictable scheduling, broader specialty services (e.g., custom crating), and a stronger reputation on large and fragile shipments. 24/7 provides binding quotes and competitive rates, but reviews show more varied experiences in packing quality and claims outcomes. Both companies issue binding estimates, just make sure your inventory is accurate to avoid add-ons.
Bottom line: Choose 24/7 for budget-friendly, smaller moves where you can supervise packing and document items. Choose AVL for large households, high-value items, or when you want more resources and a steadier claims track record.
24/7 Logistic Services vs. Safeway Moving
Best for: 24/7 is appealing for budget-minded local moves and smaller interstate jobs. Safeway Moving is better known for its nationwide availability, stronger coordination, and more consistent claims handling across routes.
Key differences: Safeway leverages a larger national network and is known for transparent quotes and solid communication on complex moves. 24/7 shines when it comes to simple, short-haul moves but has more frequent customer complaints around damages and billing disputes. If you need storage or timing flexibility, both companies are a good fit.
Bottom line: Pick 24/7 for a budget-friendly, straightforward job. Pick Safeway if you want broader coverage, steadier service quality across markets, and fewer surprises on claims.
24/7 Logistic Services vs. Allied Van Lines
Best for: Allied is a premium national brand with wide capacity and more service options (including a container-style solution similar to PODS). 24/7 typically beats Allied on price for small local moves but can’t match Allied’s consistency for complex or cross-country relocations.
Key differences: Expect Allied quotes to run higher, but with stronger nationwide coordination, better long-haul reliability, and more predictable claims resolution. 24/7 offers binding estimates and competitive local pricing; however, reviews are mixed in terms of claims filing on bigger jobs.
Bottom line: Choose Allied for white-glove coordination, cross-country moves, or when predictable service is more important than getting the lowest quote. Choose 24/7 for smaller, budget-focused jobs where you can closely manage the scope and document your move.
How moving with 24/7 Logistic Services works
Here’s a quick overview of the typical 24/7 Logistic Services experience, from getting a quote to delivery. Use it as a checklist so you know what to expect from your move.
- Request a binding quote. Start by getting a quote online or by phone. Share your origin and destination, home size, inventory, access details (elevators, stairs, long walk), and any add-ons you might need. Ask specifically for a binding estimate so your rate is locked unless the scope of your move changes.
- Review what’s included. Confirm services such as packing/unpacking, materials, furniture prep, bulky items, long-carry or shuttles fees, stair fees, valuation coverage, and storage. Clarify how any promos or discounts will be applied to the final bill.
- Reserve your date. You’ll e-sign paperwork and pay a deposit to secure the crew and truck. Make sure your confirmation includes the agreed inventory, service list, and pickup and delivery windows.
- Pickup & loading. The crew does a walkthrough, pads/wraps furniture, and loads per the inventory. You’ll sign the bill of lading and receive your delivery window. Keep copies of all documents and take quick photos of wrapped items as they leave your home.
- Transit & updates. Dispatch should provide status updates and a delivery timeline. Keep your phone handy. If you need storage-in-transit, confirm the monthly rates and access rules before your stuff is stored.
- Delivery, payment & claims. At drop-off, check items off the inventory and note any loss or damages. Take photos and file a claim if there are any issues.
FAQs about 24/7 Logistic Services
Is 24/7 Logistic Services a legit moving company?
Yes. 24/7 Logistic Services is licensed with the FMCSA (U.S. DOT #3005919), holds BBB accreditation with an excellent rating, and has operated since 2017. As with any mover, verify the company name and USDOT number on your paperwork, and confirm that your estimate is binding.
For extra peace of mind, compare their complaint history on the BBB and FMCSA sites and ask for references for moves that were similar to yours.
Does 24/7 Logistic Services offer binding estimates?
Yes, 24/7 Logistic Services provides binding estimates, which lock your price in as long as your inventory and requested services don’t change. Ask the rep to itemize potential extras (packing materials, long-carry, shuttle, bulky items, and storage) so you know exactly what might result in a price change. Request the final inventory list and only sign it after you confirm it’s accurate.
How do I file a claim with 24/7 Logistic Services?
Contact their customer service via the methods listed on their website and submit photos, your bill of lading, and a written description within the claim window on your contract. Keep all correspondence in writing and set calendar reminders to follow up weekly until it’s resolved. If progress stalls, escalate through the BBB and review your options in our guide to moving company complaints.
Our research & review process
- We’re not a broker. We never sell or share your information.
- We mystery shop movers to get firsthand data.
- We interview moving customers through the Better Moves Project.
- We review movers’ licensing, insurance, and service history through moveBuddha Verified.
- We compare quotes and track market trends to provide accurate pricing guidance.
How we chose the best moving companies
The moveBuddha team has spent nearly 10 years evaluating moving companies using a rigorous review system to identify the best moving companies. Our thorough methodology evaluates each moving company's services, cost, customer service, and reputation:
Moving services (35%):
We verify operating authority, insurance, and service scope against FMCSA/SAFER and state databases. We confirm availability via standardized mystery-shopping calls (packing tiers, storage type, specialty handling, delivery windows, valuation), and then review contracts alongside complaint and claims patterns over time.
Customer feedback (28%):
We run structured post-move surveys through our Better Moves Project with verifiable documentation. We emphasize on-time performance, care of goods, and estimates’ accuracy, and we investigate outliers before they influence scores.
Online reviews (7%):
We aggregate ratings across multiple third-party sites to reduce platform bias, analyze overall trends and company response behavior, and discount obvious spam/fake signals such as sudden bursts, duplicate language, and low-history profiles.
State availability (12%):
We confirm USDOT numbers, broker vs. carrier status, and any required state permits, then score a state-by-state service matrix that accounts for coverage gaps, seasonal limits, and lane strength. We award additional credit for documented cross-border or specialty lanes.
Additional services (12%):
We verify whether add-ons are performed in-house or subcontracted, look for crew training/certifications for high-value or oversized items, count only documented offerings (tariffs, photos, written service descriptions) confirmed via mystery shopping, and reward robust pre-move planning (virtual surveys, itemized crating).
Quotes/Payment options (6%):
We test standardized move profiles to assess estimate type (binding, not-to-exceed, non-binding), line-item transparency, and disclosed surcharges, require clear written policies for deposits, refunds, and cancellations, and award points for secure, flexible payment methods and customer portals.
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