West Side Storage review 2026 (Lancaster, CA)
Updated
West Side Storage, a Lancaster, CA moving company, ranks #905 of 1154 movers in California, with a moveBuddha rating of 3.30/5.
85% of West Side Storage's 98 verified customer reviews are positive. Customers most often praise its secure storage facilities, while the most common complaint involves unexpected charges. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How West Side Storage measures up
West Side Storage ranks #905 out of 1154 movers in California with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is West Side Storage moveBuddha Certified?
West Side Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. West Side Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about West Side Storage?
Out of 98 verified reviews, 85% of customers left a positive review about West Side Storage in Lancaster, CA. 10.2% of reviews are negative and 5.1% are neutral. West Side Storage has a 6% lower positive review percentage than the average California moving company (85% vs the California state average of 91%).
- Positive84.7%(83)
- Neutral5.1%(5)
- Negative10.2%(10)
Based on 98 reviews across Google, Yelp, and other review sites.
What customers like about West Side Storage
Secure storage facilities
Many customers reported that West Side Storage's storage sites were clean, climate-controlled, and safe.
Affordable rates
Many reviewers found West Side Storage to be more budget-friendly than competitors without sacrificing quality.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at West Side Storage.
Professional and polite staff
Customers say the West Side Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
What positive reviewers say
“The facility is clean and safe. The staff was courteous, knowledgeable and extremely helpful.”
Frank JollivetteVerified ReviewerGoogle“The prices are amazing, the facilities are clean, and the staff is great. They have great rates for new tenants and current tenants.”
Alexander RivasVerified ReviewerGoogle“The staff was very helpful and friendly. The grounds and interiors are clean, and I feel that my belongings will be safe.”
Joel WongVerified ReviewerGoogle“Amelie and Vanessa are both great, knowledgeable and professional. They searched for a unit, referred me to another property, and made leasing stress free.”
Shan MariaVerified ReviewerGoogle“Very friendly and helpful staff. Building is clean and secure, and even got a free rental truck for a day.”
Sajha ChampionVerified ReviewerGoogle
What mixed reviewers say
“Be ready for rent increase.”
Rich CordesVerified ReviewerGoogle“It is a storage place. Typical, gated entry. Leaf-blower dirt gets under your storage room door. Be careful you leave on time or they will lock you in.”
Karen WessingerVerified ReviewerGoogle
Most common complaints about West Side Storage
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some West Side Storage clients.
Insecure storage
A few clients raised concerns about poor conditions or lack of security in storage facilities.
Unfriendly or rude staff
A few customers felt disrespected by curt or unhelpful movers or office staff.
What negative reviewers say
“Charged us TWICE without notice. We have had our things here for 3 years and there have been 4 price increases for no reason. Don’t store your belongings here.”
Stephanie CruzVerified ReviewerGoogle“The front desk girl was professional, but the early termination fee cost as much as another month. They overcharged for such a small unit and charged me to cut my lock.”
Victor UlloaVerified ReviewerGoogle“Andrew is very disrespectful. Management does not care how the public feels. Vanessa is excellent, very helpful and kind.”
Meisha WhitleyVerified ReviewerGoogle“This is not a good storage; there is a 100% chance your valuables will be stolen or destroyed, and the camera only goes back 30 days.”
Briethe1st BabeVerified ReviewerGoogle“Horrible customer service; they started charging my account $19 more a month for protection despite having my homeowners insurance on file. I was not reimbursed.”
Jami SummersVerified ReviewerGoogle
West Side Storage
3.30Lancaster, CA
Save more than 30% on average by comparing movers before you book.
West Side Storage
3.30
Lancaster, CA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from West Side Storage, then see how it compares with other top-rated movers in Lancaster.
Compare prices side by side
See where West Side Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does West Side Storage offer?
West Side Storage offers storage and climate-controlled storage.
Services offered
Is West Side Storage licensed and insured?
moveBuddha holds no federal licensing record for West Side Storage in Lancaster, CA. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover West Side Storage holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does West Side Storage cost?
West Side Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service California moving companies similar to West Side Storage typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What payment options and discounts does West Side Storage offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
West Side Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
West Side Storage also offers discounts on request. It also lists: First-month free trial. Free use of moving trucks for customers, subject to advance scheduling. Ask what you qualify for and how much you could save before you book.
How West Side Storage compares with the top 3 Lancaster movers
With a moveBuddha score of 3.30 out of 5, West Side Storage trails the three highest-scoring Lancaster moving companies, 0.68 points behind Adolfo & Sons Moving. Where West Side Storage falls behind is review quality, with the lowest review quality score in the group.
The three highest-scoring local movers near Lancaster, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Meathead MoversBakersfield | 4.56 | 887 | 4.8 | 3.5 | A+ |
| 2 | Speedwell Transportation Inc.Lancaster | 4.34 | 41 | 4.3 | 3.9 | A+ |
| 3 | Adolfo & Sons MovingPalmdale | 3.98 | 58 | 4.5 | 4.8 | — |
| 4 | West Side StorageThis mover · ranks #4 | 3.30 | 98 | — | — | — |
How does West Side Storage compare to other California movers?
- moveBuddha score#905 of 1154(worse than average)
3.30vs 3.67 avg
West Side Storage scores 3.30, below the California average of 3.67, and ranks #905 of 1154 California movers.
- Positive reviews#858 of 1154(worse than average)
85%vs 91% avg
West Side Storage has 85% positive reviews, below the California average of 91%, and ranks #858 of 1154 California movers.
- Negative reviews#789 of 1154(worse than average)
10%vs 8% avg
West Side Storage has 10% negative reviews, above the California average of 8%, and ranks #789 of 1154 California movers. A lower percentage is better.
- Reviews analyzed#564 of 1154(worse than average)
98vs 268 avg
West Side Storage has 98 reviews analyzed, below the California average of 268, and ranks #564 of 1154 California movers.
| Metric | This moverWest Side Storage | California avg | California rank | Difference |
|---|---|---|---|---|
| moveBuddha score#905 of 1154 in California | 3.30 | 3.67 | #905 of 1154 | −0.37(worse than average) |
| Positive reviews#858 of 1154 in California | 85% | 91% | #858 of 1154 | −6 pts(worse than average) |
| Negative reviewsLower is better#789 of 1154 in California | 10% | 8% | #789 of 1154 | +2 pts(worse than average) |
| Reviews analyzed#564 of 1154 in California | 98 | 268 | #564 of 1154 | −170(worse than average) |
Compared with 1154 California movers with moveBuddha profiles. Rank #1 is the best in California.
West Side Storage
3.30Lancaster, CA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from West Side Storage, then see how it compares with other top-rated movers in Lancaster.
Compare prices side by side
See where West Side Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
West Side Storage
3.30
Lancaster, CA
Final verdict: West Side Storage
West Side Storage earns a 3.30/5 moveBuddha Score and ranks #4 among Lancaster movers, with 85% positive feedback across 98 customer reviews.
Customers consistently praise its secure storage facilities and affordable rates. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
The most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
West Side Storage
3.30
Lancaster, CA
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your California moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact West Side Storage
- Phone
- (661) 951-1551
- Website
- wsmstorage.com
Helpful California moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.