Pikes Peak Moving & Storage Co review 2026 (Colorado Springs, CO)

What do customers say about Pikes Peak Moving & Storage Co?

Out of 474 verified reviews, 88% of customers left a positive review about Pikes Peak Moving & Storage Co in Colorado Springs, CO. 11.2% of reviews are negative and 0.8% are neutral. Pikes Peak Moving & Storage Co has a 1% lower positive review percentage than the average Colorado moving company (88% vs the Colorado state average of 89%).

What customers like about Pikes Peak Moving & Storage Co

• Organized packing

  Pikes Peak Moving & Storage Co is often recognized for labeling boxes clearly and packing with structure and care.

• Quick moving process

  The team at Pikes Peak Moving & Storage Co often gets the job done faster than expected, saving clients time.

• Quick response times

  Customer support at Pikes Peak Moving & Storage Co was often noted for responding to questions or concerns almost immediately

• Efficient service

  Many customers praise Pikes Peak Moving & Storage Co for completing moves smoothly and with minimal downtime.

• Respectful of property

  Customers appreciated how carefully Pikes Peak Moving & Storage Co's team maneuvered furniture through tight spaces without damaging walls or floors.

What positive reviewers say

• “They called ahead, arrived in the promised window, and packed my items with care. This team was super organized, friendly, and efficient.”

• “Stephen and Sal were professional, careful, and efficient. They handled my belongings with care and made the moving process much easier. Even with two workers, they finished on time.”

• “Jason and David were excellent. They arrived on time, were professional, and laid down floor-protecting towels before moving anything. Communication was great, and they worked efficiently.”

• “The crew was incredibly quick, professional, and efficient. They were kind, respectful, and handled all of my belongings with great care.”

What mixed reviewers say

• “Movers were 5 stars: professional, careful, and thorough. Dispatch was 1 star, with late communication and no courtesy call when they were delayed.”

• “Did good work and got me back on the road. But could have used better communication to eleviate my stress.”

• “Хаос, ждешь, ничего не понятно. Мне брокер назначил время на 8:00 утра, мне в офисе сказали с 9:00. В итоге к дверям подъехал только в 10:00.”

Most common complaints about Pikes Peak Moving & Storage Co

• Damage to items

  Some customers reported that items were damaged during packing or loading.

• Unprofessional behavior

  Complaints included movers using foul language, showing up late, or acting inappropriately.

• Misplaced or lost items

  In some cases, belongings went missing or were delivered to the wrong location.

What negative reviewers say

• “Movers lost my bedframe bolts and filed a claim. After a month, my bed was still unassembled, with no commitment to reassemble. I also paid $4,494 despite a $4,000 contract.”

• “Boxes were barely wrapped, fragile items were loaded under heavy ones, and family heirlooms were destroyed. Our couches were damaged, and one employee was rude and took personal calls.”

• “Extremely unprofessional, they don’t organize anything, they lost and damaged multiple items, and failed to communicate a delay that complicated my family’s schedule.”

• “The movers showed up late, used the wrong vehicle size, missed the next day without notice, and broke items by failing to wrap fragile belongings.”