SERNA ELITE Movers review 2026 (Duluth, GA)
Updated
SERNA ELITE Movers is a Duluth, GA mover ranked #190 of 217 movers in Georgia with a 3.30/5 rating.
98% of SERNA ELITE Movers' 109 verified customer reviews are positive. Customers most often praise its respect for property, while the most common complaint involves lack of communication. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How SERNA ELITE Movers measures up
SERNA ELITE Movers ranks #190 out of 217 movers in Georgia with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is SERNA ELITE Movers moveBuddha Certified?
SERNA ELITE Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. SERNA ELITE Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about SERNA ELITE Movers?
Out of 109 verified reviews, 98% of customers left a positive review about SERNA ELITE Movers in Duluth, GA. 1.8% of reviews are negative. SERNA ELITE Movers has a 11% higher positive review percentage than the average Georgia moving company (98% vs the Georgia state average of 87%).
- Positive98.2%(107)
- Negative1.8%(2)
Based on 109 reviews across Google, Yelp, and other review sites.
What customers like about SERNA ELITE Movers
Respectful of property
Customers appreciated how carefully SERNA ELITE Movers's team maneuvered furniture through tight spaces without damaging walls or floors.
Organized packing
SERNA ELITE Movers is often recognized for labeling boxes clearly and packing with structure and care.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to SERNA ELITE Movers's attention to detail.
Consistency and follow-up
Reviewers liked that SERNA ELITE Movers stayed in touch before and after the move to ensure everything went smoothly.
Efficient service
Many customers praise SERNA ELITE Movers for completing moves smoothly and with minimal downtime.
What positive reviewers say
“Their crew members are friendly and very respectful of your items. They take substantial care to package all your items securely.”
Christa KieboomVerified ReviewerGoogle“SERNA Elite Movers of Atlanta are everything a moving company should be: good communicators, organized, fairly price, reliable, trustworthy, careful with your things, hard-working, and kind. Highly recommend!”
carin friedmanVerified ReviewerGoogle“These folks are next level and had our furniture protected from the moment it was loaded on the truck until unloaded 1500 miles later. No hidden fees. No stolen/damaged goods.”
Nathan SteeleVerified ReviewerGoogle“They were communicative, professional, reliable, and thorough from start to finish. We got multiple quotes from a few other companies, but could not picture trusting anyone else’s team with our belongings.”
Meredith McWhirterVerified ReviewerGoogle“The team showed up to pack us at the exact time they said they would, they were all professional and worked so quickly.”
Yasmeen CallumVerified ReviewerGoogle
Most common complaints about SERNA ELITE Movers
Lack of communication
Poor or inconsistent updates from SERNA ELITE Movers left some customers feeling in the dark.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“It is now Thursday 10/2 and I have not heard back, received a quote or received follow up from Serna. Since this move is important to me I decided to go a different direction.”
Nu Image EntertainmentVerified ReviewerGoogle“They wasted time doing small work that should have taken max 2 hours and they tried to waste time by folding the wraps for the boxes while I was talking to my family.”
Chika David “Chika” OhayaVerified ReviewerGoogle
SERNA ELITE Movers
3.30Duluth, GA
Save more than 30% on average by comparing movers before you book.
SERNA ELITE Movers
3.30
Duluth, GA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from SERNA ELITE Movers, then see how it compares with other top-rated movers in Duluth.
Compare prices side by side
See where SERNA ELITE Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does SERNA ELITE Movers offer?
SERNA ELITE Movers offers long-distance moves.
Services offered
Is SERNA ELITE Movers licensed and insured?
Registered with the FMCSA
US DOT 3846739. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
SERNA ELITE Movers is registered with the Federal Motor Carrier Safety Administration under US DOT number 3846739.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover SERNA ELITE Movers holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does SERNA ELITE Movers cost?
SERNA ELITE Movers does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Georgia, you can expect to pay approximately $120/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Georgia moving companies similar to SERNA ELITE Movers typically bill the amounts below using a $120/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
SERNA ELITE Movers offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Georgia moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does SERNA ELITE Movers offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
SERNA ELITE Movers does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How SERNA ELITE Movers compares with other local movers
With a moveBuddha score of 3.30 out of 5, SERNA ELITE Movers trails the five top-rated movers in the Duluth area, 1.22 points behind Georgia Pack and Load Moving and Storage, Inc.. SERNA ELITE Movers's score rests on 109 reviews, fewer than any of the five. Where SERNA ELITE Movers falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Wirks Moving & Storage, Inc.Marietta | 4.76 | 3,203 | 4.9 | 4.0 | A+ |
| 2 | Zip Moving And Storage, Inc.Norcross | 4.66 | 1,028 | 4.7 | 4.2 | — |
| 3 | Top Dawg Moving, LLCAlpharetta | 4.62 | 305 | 4.9 | 4.5 | A+ |
| 4 | The Armstrong CompanyAtlanta | 4.62 | 282 | 4.3 | 3.1 | A+ |
| 5 | Georgia Pack and Load Moving and Storage, Inc.Suwanee | 4.52 | 755 | 4.5 | 3.6 | A+ |
| 6 | SERNA ELITE MoversThis mover · ranks #6 | 3.30 | 109 | — | — | — |
How does SERNA ELITE Movers compare to other Georgia movers?
- moveBuddha score#190 of 217(worse than average)
3.30vs 3.72 avg
SERNA ELITE Movers scores 3.30, below the Georgia average of 3.72, and ranks #190 of 217 Georgia movers.
- Positive reviews#45 of 217(better than average)
98%vs 87% avg
SERNA ELITE Movers has 98% positive reviews, above the Georgia average of 87%, and ranks #45 of 217 Georgia movers.
- Negative reviews#49 of 217(better than average)
2%vs 12% avg
SERNA ELITE Movers has 2% negative reviews, below the Georgia average of 12%, and ranks #49 of 217 Georgia movers. A lower percentage is better.
- Reviews analyzed#116 of 217(worse than average)
109vs 355 avg
SERNA ELITE Movers has 109 reviews analyzed, below the Georgia average of 355, and ranks #116 of 217 Georgia movers.
| Metric | This moverSERNA ELITE Movers | Georgia avg | Georgia rank | Difference |
|---|---|---|---|---|
| moveBuddha score#190 of 217 in Georgia | 3.30 | 3.72 | #190 of 217 | −0.42(worse than average) |
| Positive reviews#45 of 217 in Georgia | 98% | 87% | #45 of 217 | +11 pts(better than average) |
| Negative reviewsLower is better#49 of 217 in Georgia | 2% | 12% | #49 of 217 | −10 pts(better than average) |
| Reviews analyzed#116 of 217 in Georgia | 109 | 355 | #116 of 217 | −246(worse than average) |
Compared with 217 Georgia movers with moveBuddha profiles. Rank #1 is the best in Georgia.
SERNA ELITE Movers
3.30Duluth, GA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from SERNA ELITE Movers, then see how it compares with other top-rated movers in Duluth.
Compare prices side by side
See where SERNA ELITE Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
SERNA ELITE Movers
3.30
Duluth, GA
Final verdict: SERNA ELITE Movers
SERNA ELITE Movers earns a 3.30/5 moveBuddha Score and ranks #190 among Georgia movers, with 98% positive feedback across 109 customer reviews.
Customers consistently praise its respect for property and organized packing. It is best for customers prioritizing careful handling of belongings, efficient moves, and reliable service experience.
The most common complaint is lack of communication.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Georgia moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact SERNA ELITE Movers
- Phone
- (678) 208-3628
- Website
- sernaelite.com
Helpful Georgia moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.