Direct Moving Group review 2026 (Charlotte, NC)
In business since 2026 · Updated
Direct Moving Group is a Charlotte, NC mover ranked #25 of 31 Charlotte movers and #90 of 222 in North Carolina with a 4.22/5 rating.
86% of Direct Moving Group's 120 verified customer reviews are positive. Customers most often praise its consistency and follow-up, while the most common complaint involves misplaced or lost items.
In business since 2026, Direct Moving Group holds active FMCSA registration (USDOT #4140004) and operates 1 truck. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Direct Moving Group measures up
Across 120 reviews, Direct Moving Group in Charlotte, NC has a B+ rating from the Better Business Bureau.
Direct Moving Group ranks #90 out of 222 movers in North Carolina with a moveBuddha Score of 4.22 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.22.
- Website
- 5.0
- Customer service
- 4.7
- Brand
- 4.5
- Industry experience
- 4.4
- Review quality
- 4.3
Better Business Bureau
Based on BBB profile
What do customers say about Direct Moving Group?
Out of 120 verified reviews, 86% of customers left a positive review about Direct Moving Group in Charlotte, NC. 13.3% of reviews are negative and 0.8% are neutral. Direct Moving Group has a 5% lower positive review percentage than the average North Carolina moving company (86% vs the North Carolina state average of 91%).
- Positive85.8%(103)
- Neutral0.8%(1)
- Negative13.3%(16)
Based on 120 reviews across Google, Yelp, and other review sites.
What customers like about Direct Moving Group
Consistency and follow-up
Reviewers liked that Direct Moving Group stayed in touch before and after the move to ensure everything went smoothly.
Flexibility
Clients liked that Direct Moving Group was willing to adjust schedules or accommodate last-minute changes.
Good communication
Reviewers frequently mention clear, consistent updates from Direct Moving Group throughout the moving process.
Respectful of property
Customers appreciated how carefully Direct Moving Group's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Direct Moving Group's attention to detail.
What positive reviewers say
“The team went above and beyond. Every item was wrapped, protected, and accounted for upon arrival.”
Oskar MlVerified ReviewerGoogle“Alex was always a phone call away. Communication was excellent, and the crew delivered everything safely and on time.”
Mahsa HeidaryVerified ReviewerGoogle“Parking and road closures caused issues, but the crew accommodated them on the fly, communicated well, and stayed friendly and efficient.”
Ayella LawrenceVerified ReviewerGoogle“Alex remained kind and patient during payment problems. The movers treated us, our items, and our space with respect and care.”
JayVerified ReviewerGoogle“They were responsive, organized, and easy to reach. Their labeling system worked; nothing was lost, and both crews were polite and professional.”
MissMariaVerified ReviewerGoogle
What mixed reviewers say
“Movers were friendly and Axel handled items carefully, but they arrived around 5:00 p.m., loading lasted until 11:25, and the price rose from $2,100 to just over $3,000.”
Nancy WiegandVerified ReviewerGoogle
Most common complaints about Direct Moving Group
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Damage to items
Some customers reported that items were damaged during packing or loading.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Direct Moving Group clients.
What negative reviewers say
“They lost half my cardboard boxes, failed to provide a proper pickup inventory, and gave no useful updates about the missing items.”
Em CheramieVerified ReviewerGoogle“The quote increased by $3,000, and damaged items included broken glasses, picture frames, a chair wheel, and a ripped mattress.”
Jamie MumberVerified ReviewerGoogle“Subcontractors charged extra for packing despite earlier assurances. They lacked enough moving blankets, and several items arrived damaged.”
Green W.Verified ReviewerYelp“The price tripled after loading, delivery was delayed, and the company gave conflicting information about dates and truck arrangements.”
Hannah HodginsVerified ReviewerGoogle“About half the belongings were missing or severely damaged. Repeated claims submissions led to new representatives instead of a clear resolution.”
Lisa K.Verified ReviewerYelp
Direct Moving Group
4.22Charlotte, NCSince 2026
Save more than 30% on average by comparing movers before you book.
Direct Moving Group
4.22
Charlotte, NC · Since 2026
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Direct Moving Group, then see how it compares with other top-rated movers in Charlotte.
Compare prices side by side
See where Direct Moving Group lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Direct Moving Group offer?
Direct Moving Group handles long-distance moves from Charlotte, NC, with services including packing.
Services offered
Is Direct Moving Group licensed and insured?
Federally licensed, operating authority active
US DOT 4140004 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Direct Moving Group is registered with the Federal Motor Carrier Safety Administration under US DOT number 4140004, as DIRECT MOVING GROUP LLC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Direct Moving Group holds. Ask for a certificate of insurance before you book.
- Registered legal name
- DIRECT MOVING GROUP LLCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 1Power units reported to the FMCSA
- Miles driven
- 35,000Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Direct Moving Group cost?
Direct Moving Group does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in North Carolina, you can expect to pay approximately $124/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service North Carolina moving companies similar to Direct Moving Group typically bill the amounts below using a $124/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Direct Moving Group is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service North Carolina moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Direct Moving Group offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Direct Moving Group accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Direct Moving Group compares with the top 10 Charlotte movers
Direct Moving Group's moveBuddha score of 4.22 out of 5 places it outside the top 10 movers in Charlotte, 0.28 points behind Easy Movers. Direct Moving Group's score rests on 120 reviews, fewer than any of the ten. Direct Moving Group has a review quality score higher than seven of the ten, but an industry experience score that trails nine of the ten.
The ten highest-scoring local movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Gentle Giant Moving CompanyCharlotte | 4.58 | 721 | 5.0 | 4.3 | A+ |
| 2 | You Move MeCharlotte | 4.58 | 309 | 4.9 | 4.2 | A+ |
| 3 | HilldrupCharlotte | 4.58 | 262 | 4.7 | 2.1 | A+ |
| 4 | Ballantyne & Beyond MovingFort Mill | 4.56 | 258 | 4.6 | 3.1 | A+ |
| 5 | Make A MoveCharlotte | 4.52 | 485 | 4.3 | 3.5 | A+ |
| 6 | Citywide Moving SystemsMonroe | 4.52 | 484 | 4.8 | 3.0 | A+ |
| 7 | College Hunks Hauling Junk & MovingCharlotte | 4.52 | 336 | 5.0 | 2.7 | — |
| 8 | E.E. Ward Moving & StorageCharlotte | 4.52 | 140 | 4.8 | 4.0 | A+ |
| 9 | All My Sons Moving & StorageCharlotte | 4.50 | 4,797 | 4.5 | 1.7 | A+ |
| 10 | Easy MoversPineville | 4.50 | 1,092 | 4.7 | 3.4 | A+ |
| — | Direct Moving GroupThis mover · ranks #11 | 4.22 | 120 | — | — | B+ |
How does Direct Moving Group compare to other North Carolina movers?
- moveBuddha score#90 of 222(better than average)
4.22vs 3.86 avg
Direct Moving Group scores 4.22, above the North Carolina average of 3.86, and ranks #90 of 222 North Carolina movers.
- Positive reviews#176 of 222(worse than average)
86%vs 91% avg
Direct Moving Group has 86% positive reviews, below the North Carolina average of 91%, and ranks #176 of 222 North Carolina movers.
- Negative reviews#176 of 222(worse than average)
13%vs 9% avg
Direct Moving Group has 13% negative reviews, above the North Carolina average of 9%, and ranks #176 of 222 North Carolina movers. A lower percentage is better.
- Reviews analyzed#132 of 222(worse than average)
120vs 398 avg
Direct Moving Group has 120 reviews analyzed, below the North Carolina average of 398, and ranks #132 of 222 North Carolina movers.
- BBB rating#82 of 222(worse than average)
B+vs A- avg
Direct Moving Group has a BBB rating of B+, below the North Carolina average of A-, and ranks #82 of 222 North Carolina movers.
- Years in business#104 of 222(worse than average)
0 yearsvs 25 years avg
Direct Moving Group has been in business for 0 years, below the North Carolina average of 25 years, and ranks #104 of 222 North Carolina movers.
| Metric | This moverDirect Moving Group | North Carolina avg | North Carolina rank | Difference |
|---|---|---|---|---|
| moveBuddha score#90 of 222 in North Carolina | 4.22 | 3.86 | #90 of 222 | +0.36(better than average) |
| Positive reviews#176 of 222 in North Carolina | 86% | 91% | #176 of 222 | −5 pts(worse than average) |
| Negative reviewsLower is better#176 of 222 in North Carolina | 13% | 9% | #176 of 222 | +4 pts(worse than average) |
| Reviews analyzed#132 of 222 in North Carolina | 120 | 398 | #132 of 222 | −278(worse than average) |
| BBB rating#82 of 222 in North Carolina | B+ | A- | #82 of 222 | −1 step(worse than average) |
| Years in business#104 of 222 in North Carolina | 0 years | 25 years | #104 of 222 | −25(worse than average) |
Compared with 222 North Carolina movers with moveBuddha profiles. Rank #1 is the best in North Carolina.
Direct Moving Group
4.22Charlotte, NCSince 2026
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Direct Moving Group, then see how it compares with other top-rated movers in Charlotte.
Compare prices side by side
See where Direct Moving Group lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Direct Moving Group
4.22
Charlotte, NC · Since 2026
Final verdict: Direct Moving Group
Direct Moving Group earns a 4.22/5 moveBuddha Score and ranks #25 among Charlotte movers, with 86% positive feedback across 120 customer reviews.
Customers consistently praise its consistency and follow-up and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With 1 truck and a track record dating to 2026, it has less history than the average North Carolina mover, and the most common complaint is misplaced or lost items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your North Carolina moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
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If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Direct Moving Group
- Phone
- (980) 391-6965
- Website
- directmovinggroup.com
Helpful North Carolina moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.