Empire Movers and Storage NYC review 2026 (Long Island City, NY)
Updated
Empire Movers and Storage NYC, a Long Island City, NY moving company, ranks #498 of 520 movers in New York, with a moveBuddha rating of 3.28/5.
93% of Empire Movers and Storage NYC's 159 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Empire Movers and Storage NYC measures up
Empire Movers and Storage NYC ranks #498 out of 520 movers in New York with a moveBuddha Score of 3.28 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.28.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Empire Movers and Storage NYC moveBuddha Certified?
Empire Movers and Storage NYC is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Empire Movers and Storage NYC hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Empire Movers and Storage NYC?
Out of 159 verified reviews, 93% of customers left a positive review about Empire Movers and Storage NYC in Long Island City, NY. 7.5% of reviews are negative. Empire Movers and Storage NYC has a 5% higher positive review percentage than the average New York moving company (93% vs the New York state average of 88%).
- Positive92.5%(147)
- Negative7.5%(12)
Based on 159 reviews across Google, Yelp, and other review sites.
What customers like about Empire Movers and Storage NYC
Affordable rates
Many reviewers found Empire Movers and Storage NYC to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that Empire Movers and Storage NYC was willing to adjust schedules or accommodate last-minute changes.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Empire Movers and Storage NYC's attention to detail.
Respectful of property
Customers appreciated how carefully Empire Movers and Storage NYC's team maneuvered furniture through tight spaces without damaging walls or floors.
Efficient service
Many customers praise Empire Movers and Storage NYC for completing moves smoothly and with minimal downtime.
What positive reviewers say
“The pricing was upfront and no surprises. The front office staff and the movers themselves were very professional and worked hard to get everything in, up 5 flights of stairs, and never complained.”
Candace AlexanderVerified ReviewerGoogle“My movers were kind, understanding, and very hard working. Empire Movers were flexible, handled my things with care, and never tried to harass me for additional charges.”
Patricia O'NeillVerified ReviewerGoogle“They handled every aspect of the move with professionalism. They were as quick as they could be, but did everything the right way. There was not one item broken or damaged.”
Shannon VarunokVerified ReviewerGoogle“Great job moving from 59th st to 48 st. On time, careful, good listeners and the estimate was spot on.”
Pas de NomVerified ReviewerGoogle
Most common complaints about Empire Movers and Storage NYC
Damage to items
Some customers reported that items were damaged during packing or loading.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Lack of communication
Poor or inconsistent updates from Empire Movers and Storage NYC left some customers feeling in the dark.
What negative reviewers say
“Showed up 1 hour past the time window. Their truck broke down twice. It took 6 hours to move a small one-bedroom 6 blocks up the street.”
Timothy WebbVerified ReviewerGoogle“My belongings were delivered more than a week late after the date on my contract. Many of my items were dropped from the truck, plastic totes were crushed and shattered, and one box is missing.”
Josh MonacoVerified ReviewerGoogle“The office staff was disorganized and the planning of our move was stressful. Communication between the owner and office staff was poor. I had to ask for the arrival time 5 times before getting an answer.”
Michele DriscollVerified ReviewerGoogle
Empire Movers and Storage NYC
3.28Long Island City, NY
Save more than 30% on average by comparing movers before you book.
Empire Movers and Storage NYC
3.28
Long Island City, NY
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Empire Movers and Storage NYC, then see how it compares with other top-rated movers in Long Island City.
Compare prices side by side
See where Empire Movers and Storage NYC lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Empire Movers and Storage NYC offer?
Empire Movers and Storage NYC offers commercial moves, packing, and storage.
Services offered
Is Empire Movers and Storage NYC licensed and insured?
moveBuddha holds no federal licensing record for Empire Movers and Storage NYC in Long Island City, NY. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Empire Movers and Storage NYC holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Empire Movers and Storage NYC cost?
Empire Movers and Storage NYC does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in New York, you can expect to pay approximately $139/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service New York moving companies similar to Empire Movers and Storage NYC typically bill the amounts below using a $139/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What payment options and discounts does Empire Movers and Storage NYC offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
Empire Movers and Storage NYC does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How does Empire Movers and Storage NYC compare to other New York movers?
- moveBuddha score#498 of 520(worse than average)
3.28vs 3.62 avg
Empire Movers and Storage NYC scores 3.28, below the New York average of 3.62, and ranks #498 of 520 New York movers.
- Positive reviews#240 of 520(better than average)
93%vs 88% avg
Empire Movers and Storage NYC has 93% positive reviews, above the New York average of 88%, and ranks #240 of 520 New York movers.
- Negative reviews#257 of 520(better than average)
8%vs 11% avg
Empire Movers and Storage NYC has 8% negative reviews, below the New York average of 11%, and ranks #257 of 520 New York movers. A lower percentage is better.
- Reviews analyzed#166 of 520(worse than average)
159vs 285 avg
Empire Movers and Storage NYC has 159 reviews analyzed, below the New York average of 285, and ranks #166 of 520 New York movers.
| Metric | This moverEmpire Movers and Storage NYC | New York avg | New York rank | Difference |
|---|---|---|---|---|
| moveBuddha score#498 of 520 in New York | 3.28 | 3.62 | #498 of 520 | −0.34(worse than average) |
| Positive reviews#240 of 520 in New York | 93% | 88% | #240 of 520 | +5 pts(better than average) |
| Negative reviewsLower is better#257 of 520 in New York | 8% | 11% | #257 of 520 | −3 pts(better than average) |
| Reviews analyzed#166 of 520 in New York | 159 | 285 | #166 of 520 | −126(worse than average) |
Compared with 520 New York movers with moveBuddha profiles. Rank #1 is the best in New York.
Empire Movers and Storage NYC
3.28Long Island City, NY
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Empire Movers and Storage NYC, then see how it compares with other top-rated movers in Long Island City.
Compare prices side by side
See where Empire Movers and Storage NYC lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Empire Movers and Storage NYC
3.28
Long Island City, NY
Final verdict: Empire Movers and Storage NYC
Empire Movers and Storage NYC earns a 3.28/5 moveBuddha Score and ranks #498 among New York movers, with 93% positive feedback across 159 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing helpful crews, careful handling of belongings, and reliable service experience.
The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Empire Movers and Storage NYC
3.28
Long Island City, NY
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your New York moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Empire Movers and Storage NYC
- Phone
- (212) 365-8367
- Website
- goempiremovers.com
- Profiles
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.