Moving U & Junk U LLC Review 2026 (West Chester, PA)

Google

Moving U was awesome and super easy to work with! Despite them having a full schedule they happily accommodated a small job for us. The team clearly had experience and were extremely careful not to damage the floors, walls or furniture. We’d highly recommend!

Google

Demetrius, Maliqe, and Jordan that did the move were great, professional and really quick. Such a great experience and would recommend to anyone.

Google

The team was great, they provided a ton of value for their price point. The guys are all professional and hard working. Would recommend for any of my friends.

Google

Do not use this company. They stripped the slacks from my daughters bed. Broke my mirror from my dresser which I did not even bring to their attention. Lack of communication with the final bill. They were terrible the movers told me that I would not be charged over what was quoted. So they moved slower. Then I was quoted $520 however I was charged $860 😡😡The movers were slow and taking their time and they are very overcharged. My bed was put a gather poorly once we move . I suggest you find another company to move you because this is not the one. I could go on and on about the professionalism or the lack there of. I will be reporting to the Better Business Bureau.

Google

My experience with this moving company was not great. They scratched up walls, created holes in some of my furniture and now that I’ve moved into my new place, I’m noticing they used tape on my actual furniture pieces. I let it go when I moved out and just made the repairs myself but the fact now that I am setting up furniture and they didn’t correctly wrap and package it….I’m submitting a formal review. Hopefully everyone who reads this will consider a different moving company.

Google

Not sure how these are professional movers! The team of three showed up 3 hours late, they were smoking as they moved my items and to top it off damaged my property! An entire box of dishes, pitches and serving trays completely destroyed. They dropped my desk off the truck and it broke in half, I wasn’t there to see that so they proped the desk up like nothing happened & it fell apart when I sat at it. They didn’t put any of my boxes that were labeled in their respective rooms & what they offered as compensation was $65! A complete joke!

Google

Customer service was great. I hired 2 guys to move a two bedroom apartment. They were very nice but unfortunately one of the guys was not that great doing his job. My boyfriend ended up helping the other guy to move our sofa bed!

Google

Communication wasn't very good, but they were accommodating towards fixing their mistakes.

Google

I contacted this company a month ago to coordinate a move scheduled for last weekend. I received numerous emails and phone calls prior to confirming the details. Once the contract was signed and deposit ($100) obtained we were told our arrival window would be 8am-10am. On the Wednesday before the move scheduled for Saturday, my husband received a phone call stating our arrival time changed to 10am-12pm. On the day of the move, we didn't receive any calls between 10am -12pm. We called the number listed on the site and in the email only to find out the number was only functional M-F. We also sent numerous emails that day just in case. We ended up calling UHaul to set up a move for the following day because we assumed Moving U and Junk wasn't showing up. 3 hours later we received a phone call from them stating they were 30 mins out. The three young men that showed up didn't acknowledge the time discrepancy and we weren't quite sure they were even aware. They were professional, quick, and placed items in the designated places. The movers did a great job and were very efficient. The Monday after the move my husband called the main number to inquire about our inconvenience and he was told that he would be receiving a follow up call and email. Thursday arrived without a call from the company so we called them. Initially we were told they didn't have our move on file and that they needed us to reply to the last email was sent. After some clarification we were transferred to the manager (Steve). Although Steve apologized for the inconvenience, he stated that this was the first he had heard of this incident. My husband asked if we could be compensated for the $700 move with return of our deposit. Steve stated that was a hefty amount to return and offered $30. With more prompting, then offered $75 in return. Although the three young men who did the move were great, I will not be using this company again due to the lack of follow up regarding our inconvenience

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