How to Hire Movers: The Ultimate Step-by-Step Guide
Fact Checked by: Moving can feel chaotic. Between endless to-dos, high costs, and the risk of hiring the wrong company, it’s easy to get overwhelmed. The good news: you don’t have to go it alone. We help thousands of people move each month, so we know exactly how to hire movers that won’t let you down. Follow these expert tips to avoid common pitfalls, spot scams, and save money, time, and stress on your next move.
Our track record
Each year, 400,000+ people trust our moving recommendations. Here are a few reasons why:
- Founded in 2015
- 3,500+ moving companies analyzed
- $50,000 in moving grants delivered
- Up-to-date pricing info & industry data
- Fact-checked for accuracy
Here’s what this guide will help you do:
- Compare services and quotes: Understanding your options helps you make the right choice for your budget and needs.
- Spot moving scams early: Recognize red flags before they cost you time and money.
- Get actionable moving day tips: Smooth out the process with smart preparation and clear communication.
Types of moving services: Which option is right for you?
Not all moves, or movers, are created equal. The right option depends on your needs, budget, and how hands-on you want to be. Here’s a breakdown of the main types of moving services and what you can expect from each.
| Service type | What’s included | Pros | Cons | Ideal for | Typical cost range* |
|---|---|---|---|---|---|
| Full-service movers | Packing, loading, driving, unloading, sometimes unpacking | Saves time and effort Professional handling |
Most expensive Less control over timing |
Busy families, long-distance, complex moves | $2,000–$10,000+ |
| Moving labor only | Loading/unloading, packing help—no truck | Affordable Customize services |
You supply truck or container Extra coordination |
DIY movers, container/truck rental users | $200–$1,200 |
| Moving containers | Drop-off and pickup of portable container, optional storage | Flexible timing No driving required |
Labor not always included Parking restrictions possible |
Self-packers, storage needs, flexible moves | $1,000–$7,500 |
| DIY truck rentals | You drive and load/unload; company provides truck | Lowest cost Total control |
Physically demanding Truck driving required |
Budget moves, local/short distance, small loads | $100–$3,000+ |
*Cost estimates for interstate moves; local moves often cost much less.
Tip: If you want the best of both worlds, consider a hybrid move—rent a container or truck and hire labor pros for the heavy lifting. For more context, see our guides to full-service movers, moving containers, and truck rentals vs. movers.
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Researching and vetting movers: Credentials matter
Choosing a licensed, insured, and reputable company is your best protection against scams, lost items, and extra charges. Don’t just go by flashy websites or smooth talk. You should dig deeper before you hire.
Check credentials and legal compliance
Here are some of the credentials and compliance you should look for:
- Insurance: Movers must carry liability and cargo insurance. You can also purchase separate coverage; read our moving insurance guide.
- USDOT number: Required for interstate movers. Verify at FMCSA’s SAFER System. For a quick walkthrough, see our guide to the USDOT lookup.
- State/local licenses: Check your state’s requirements and verify the company’s physical address.
Affiliations with organizations like the American Trucking Associations (ATA) ProMover program and the Better Business Bureau (BBB) can provide extra peace of mind. Look for companies with strong ratings and a history of resolving complaints. For deeper research, we recommend starting with our how to find a reputable moving company explainer.
“I chose International Van Lines because a friend recommended them and because they explained everything clearly. There were a few minor communication issues, but my items arrived safely—even my glassware. Their team offered helpful suggestions to improve my packing and loading process.”
—Suresh P., OH to TX
How to get and compare moving estimates
Never settle for the first quote. Getting at least three written in-home (or virtual) estimates is essential to how to hire movers without overpaying or missing hidden fees. If you’re still weighing options, compare our best moving companies and best long-distance movers lists.
How to request quotes
Approach quotes like a mini project: shortlist compliant movers, schedule a thorough survey, and insist on a clear, written estimate.
- Shortlist licensed, insured movers: Make sure they meet all legal requirements before contacting them. Start with highly rated companies on our best-of lists.
- Request a survey: Book a free in-home or virtual walkthrough for the most accurate quote. Tell the estimator about stairs, elevators, long walks, or fragile items.
- Get a detailed, written estimate: Don’t settle for ballpark numbers—request line-item breakdowns and confirm the estimate type in writing.
Types of moving estimates
Movers use three estimate formats. Know which one you’re agreeing to before you sign.
- Binding: Price is guaranteed, as long as nothing changes in your inventory or required services.
- Binding not-to-exceed: You pay less if your items weigh less, but never more than the estimate. This is often the most consumer-friendly option.
- Non-binding: Final cost may change if items or services differ from the estimate; request a not-to-exceed cap if possible.
Always clarify which estimate type you’re getting, and never sign a blank estimate. If you’re negotiating, use our tips on how to negotiate with a moving company.
“I got several quotes from different companies. My final cost was higher than estimated, but that was because I had more items than I originally accounted for. Some minor damage occurred, but I was able to file a claim.”
—Shayndel K., CA to FL
Insurance, valuation, and liability: Protecting your stuff
Even the best movers have accidents. Understanding your valuation and insurance options is key to peace of mind. For a deeper dive, bookmark our complete guide to moving insurance.
- Released value protection: Basic coverage (usually $0.60 per pound per item). It’s included by law, but it’s minimal.
- Full value protection: Pays to repair, replace, or reimburse the current market value of lost or damaged items. It costs extra but offers real protection.
- Third-party insurance: For high-value or irreplaceable items, consider a specialty policy to supplement your mover’s valuation coverage.
Document everything. Photos, inventory lists, and serial numbers can be lifesavers if you need to file a claim.
“I moved a lot of antiques and signed artwork. Communication with my mover dropped off after booking, which made me nervous. I made sure to document my valuables and followed up frequently. Everything arrived intact, but stay proactive if you have special items.”
—Ana-Lisa S., CA to SD
Payment terms and deposits: What to expect
Knowing how and when to pay movers can protect you from scams and surprises.
- Deposits: Should be modest—typically no more than 10–20% of the total cost. Ask whether it’s refundable and under what conditions.
- Payment methods: Most reputable companies accept credit cards, certified checks, or (sometimes) cash. Paying by card offers extra dispute protections.
- Warning signs: Be wary of movers who demand large upfront payments or cash-only deals. If something feels off, step back and reassess.
Never pay the full amount until your belongings have arrived and been checked.
Reading and interpreting reviews: Trust, but verify
Online reviews can be gold—or garbage. Here’s how to separate the real from the fake as you research how to hire movers. We also publish real customer journeys through our Better Moves Project for added transparency.
- Check third-party sites: Read reviews on platforms like BBB, Google, Yelp, Trustpilot, and our Better Moves Project. Cross-check patterns across multiple sites.
- Look for patterns: Recent reviews and consistent feedback (good or bad) are most telling. Sort by “newest” and scan 3–6 months of comments.
- Seek specifics: Feedback about timeliness, handling of damages, and communication is most valuable. Note how companies respond to complaints.
- Watch for extremes: Beware of companies with only glowing reviews or only horror stories. Balanced, detailed reviews are more reliable.
“I paid exactly what I was quoted and my move took only 24 hours—super fast for peak season! The only thing I’d change is having a single point of contact instead of talking to multiple people.”
—Greg G., OR to CA
How to spot fake or unhelpful reviews
Before you trust a star rating, pause and evaluate the content behind it.
- Generic language: Watch for reviews that lack dates, detail, or context. Also look for a sudden surge of similar posts in a short time span.
- Repeated complaints: Patterns like lost items, surprise fees, or long delays are red flags you shouldn’t ignore.
Red flags and common moving scams: Stay protected
Scams are unfortunately common in the moving industry. Watch for these warning signs, and study our complete list of common moving scams so you know what to avoid.
- Unusually low estimates: If it seems too good to be true, it probably is—especially for long-distance moves.
- No physical address or company info: Reputable companies are transparent about their location and staff.
- Requests for large cash deposits or full payment up front: Standard deposits are small and never cash-only.
- Lack of license or insurance info: Legit movers are upfront about credentials and are happy to share proof.
- No written contract or blank paperwork: Never sign incomplete documents or allow inventory changes you didn’t approve.
- Last-minute changes to price or terms: “Hostage load” scams often start with add-on fees at delivery.
- Poor or evasive communication: Hard-to-reach companies are risky—move on to a better option.
Bait-and-switch pricing, hostage loads (holding items until you pay more), and hidden extra fees are some of the most common scams. If you spot a red flag, walk away—fast. If your movers cancel or go dark, see our advice on what to do when movers cancel and how to handle hostage situations.
“After my move, the final bill was about 35% higher than my quote. There were also customer service issues. Make sure you read your contract, ask about every fee, and don’t be afraid to walk away if something feels off.”
—Christopher H., NC to KY
Moving day preparation and etiquette
Moving day doesn’t have to be chaos. A little prep, and a little kindness, goes a long way. For even more details, check out our move day etiquette and moving day tips.
How to prepare your home
Give your movers a safe, efficient work area so they can move faster and prevent damage.
- Clear pathways: Make sure movers can access doors and hallways easily, and reserve elevators or parking if needed.
- Protect floors and doorways: Use cardboard, runners, or moving pads to prevent scuffs and scratches.
- Label boxes clearly: Mark room and contents for faster unloading, and color-code if possible.
- Set aside essentials and valuables: Keep medications, chargers, documents, and jewelry with you—not on the truck.
Interacting with movers
Be available and communicative. Your crew will do better work with clear direction.
- Be present: Stay available for questions and walkthroughs at origin and destination.
- Give clear directions: Point out tricky or fragile items and rooms that need extra care.
- Offer hospitality: Water, snacks, and restroom access are always appreciated and help keep the team energized.
Tipping guidelines
Tipping isn’t required, but it’s customary for good service. Our tipping guide breaks down typical amounts and etiquette.
- Standard tip: $5–$10 per mover per hour, or $20–$50 per person for a full-day move. Adjust for exceptional service, complex access, or bad weather.
- Tip in cash: Pay at the end of the day, after everything is unloaded and inspected, and thank the crew lead as well as individual movers.
Pro tip: A little hospitality goes a long way. Happy movers often go the extra mile for you.
Handling valuables and special items
Some things are too important to risk. Take special care with high-value items and documents, and consider specialists for items like pianos or large art. If you’re moving antiques or fine art, review our guides to moving antiques and packing art.
- Electronics: Pack laptops and hard drives yourself for safety, and take photos of cable setups before you disconnect.
- Fine art and antiques: For pianos, safes, large artwork, or fragile antiques, hire a mover with proven specialty experience and ask for references and insurance.
- Personal documents: Jewelry, passports, birth certificates, and checkbooks should travel with you.
“I moved several large oil paintings and antiques. The labor company damaged some items, but the container company (Moving Place) did great. If you have valuables or specialty items, vet your labor help carefully and consider handling the most precious stuff yourself.”
—Megan L., OH to NV
Local vs. long-distance moves: Know the key differences
The rules, and risks, change depending on your move distance. If you’re crossing state lines, read our primer on interstate vs. intrastate moves and confirm your mover’s USDOT number.
- Local moves: Usually under 100 miles, regulated by your state. You’ll typically pay an hourly rate with a smaller crew.
- Long-distance moves: Over 100 miles or crossing state lines. Regulated federally (FMCSA), priced by weight/distance, and often have broader delivery windows.
For interstate moves, confirm the mover’s USDOT number and check their complaint history with the FMCSA. Long-distance moves may require extra planning for parking permits, long-carry fees, and documentation—review our questions to ask movers before you book.
“My local move was seamless, but when I moved cross-country, I learned the hard way about long-carry fees and delivery windows. Read your contract carefully, especially for long-distance moves.”
—Michelle M., CA to TX
Practical moving tips for a smoother move
Small habits add up to a smoother, cheaper move. Use these essentials and dig deeper with our moving hacks and packing guide.
- Keep a moving binder or folder: Store contracts, receipts, and inventory lists for reference and claims.
- Label every box: Mark room and contents for fast unpacking. Add “open first” to essentials.
- Pack an essentials box: Include clothes, toiletries, chargers, and important documents—the first box off the truck.
- Start packing early: It always takes longer than you think. Begin with off-season items and declutter as you go.
- Take photos before disassembly: Snap pictures of electronics and furniture for easier setup at destination.
- Use high-quality boxes and padding: Fragile items need extra care. Review our guides to packing materials and packing breakables.
Moving day checklist
Keep this short checklist handy to prevent last-minute surprises.
- Check for forgotten items: Look in closets, attics, and cabinets before leaving.
- Confirm details: Double-check the destination address, phone numbers, and delivery window.
- Do a final sweep: Make sure nothing is left behind and sign paperwork only after inspection.
- Protect floors and walls: Take steps to avoid move-out damage that could cost you a deposit.
- Provide refreshments: A little kindness keeps movers motivated.
- Walk through with movers: Tour your home before loading begins and flag fragile or high-priority items.
Download a printable moving day checklist for even more peace of mind.
Post-move tips: What to do after the movers leave
Close out your move the right way and protect your ability to file claims, if needed.
- Check your inventory: Compare items delivered to your inventory list or bill of lading.
- Inspect for damages: Look for missing or damaged items before signing final paperwork.
- Photograph any damage: Document issues right away and report them to the mover.
- File claims promptly: Most companies have a 30–90 day window for claims. Keep copies of all communication.
- Unpack essentials first: Then tackle one room at a time to stay organized.
- Clean your new space: A quick clean makes settling in easier.
“My move cost less than quoted because my items didn’t weigh as much as estimated. Only one glass broke, so I didn’t bother filing a claim. Overall, I was happy with the process—just make sure to double-check everything on delivery day.”
—Lori C., ME to GA
FAQs and common concerns about how to hire movers
How do I hire moving labor only?
You can hire moving labor through specialized companies or moving marketplaces. They’ll help with loading, unloading, or packing, but you’ll need to provide the truck or container. Verify business license, insurance, and recent reviews, and ask for references. If you’re using a container, compare options like PODS vs. moving companies to decide how much help you want.
What should I expect on moving day?
Expect a walkthrough, paperwork, and steady activity once loading starts. Stay available to direct the crew and answer questions. Offer water and snacks, and do a final inspection before signing. For a detailed timeline, use our moving day tips and etiquette guide.
How much should I tip movers?
Typical tips are $5–$10 per mover per hour, or $20–$50 per mover for a full-day job. Increase the amount for great service, complex access, or extreme weather. Hand tips to the crew lead and thank each mover. See our full tipping guide for nuances by move type.
Should I pay a deposit to my movers?
A small deposit (10–20%) is common to reserve your date, especially for long-distance moves. Avoid large, non-refundable, or cash-only deposits. Ask how deposits are applied and whether they’re credited at delivery. If a company insists on a large cash payment up front, consider it a red flag and move on.
What if something is damaged or goes missing?
Note damages on your inventory or bill of lading before signing. Take photos and report issues immediately to the mover. File a claim as soon as possible and keep all documentation, including estimates and receipts. Our guide to moving insurance explains coverage options and next steps.
Can movers take jewelry, documents, or cash?
We strongly recommend moving irreplaceable items yourself. Most companies exclude cash, jewelry, and important documents from liability coverage. Keep a lockable bag or small safe with you during travel. If you’re unsure, ask your mover to show exclusions in writing.
How do I know if a mover is legitimate?
Check the company’s USDOT number in the FMCSA database, verify insurance, confirm a physical business address, and read reviews on multiple platforms. Look for consistent feedback on timeliness and communication, along with professional responses to complaints. Avoid companies with no credentials or vague business information. See our step-by-step guide on finding reputable movers.
Do I need to be present during loading or unloading?
Yes—someone should be present to sign paperwork, answer questions, and direct the crew. It’s also your chance to flag fragile items and verify what’s loaded and unloaded. If you can’t be there, appoint a trusted adult who understands your priorities. Plan ahead so access and parking are ready when movers arrive.
Move with confidence
Hiring movers doesn’t have to be a gamble. Now you know how to hire movers the smart way—by comparing service types, vetting credentials, reading reviews, and watching out for scams. Stay organized, ask questions, and trust your instincts.
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How we chose the best moving companies
The moveBuddha team has spent nearly 10 years evaluating moving companies using a rigorous review system to identify the best moving companies. Our thorough methodology evaluates each moving company's services, cost, customer service, and reputation:
Moving services (35%):
We verify operating authority, insurance, and service scope against FMCSA/SAFER and state databases. We confirm availability via standardized mystery-shopping calls (packing tiers, storage type, specialty handling, delivery windows, valuation), and then review contracts alongside complaint and claims patterns over time.
Customer feedback (28%):
We run structured post-move surveys through our Better Moves Project with verifiable documentation. We emphasize on-time performance, care of goods, and estimates’ accuracy, and we investigate outliers before they influence scores.
Online reviews (7%):
We aggregate ratings across multiple third-party sites to reduce platform bias, analyze overall trends and company response behavior, and discount obvious spam/fake signals such as sudden bursts, duplicate language, and low-history profiles.
State availability (12%):
We confirm USDOT numbers, broker vs. carrier status, and any required state permits, then score a state-by-state service matrix that accounts for coverage gaps, seasonal limits, and lane strength. We award additional credit for documented cross-border or specialty lanes.
Additional services (12%):
We verify whether add-ons are performed in-house or subcontracted, look for crew training/certifications for high-value or oversized items, count only documented offerings (tariffs, photos, written service descriptions) confirmed via mystery shopping, and reward robust pre-move planning (virtual surveys, itemized crating).
Quotes/Payment options (6%):
We test standardized move profiles to assess estimate type (binding, not-to-exceed, non-binding), line-item transparency, and disclosed surcharges, require clear written policies for deposits, refunds, and cancellations, and award points for secure, flexible payment methods and customer portals.
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