Flat Rate Moving, San Francisco, CA (2026 Review)

Ryan Carrigan

Last Updated: Mar 18, 2026 • 5 min read

Fact Checked by: Hilary Snow

Flat Rate Moving

Efficient service

Professional and polite staff

Careful handling

Transparent pricing

Quick moving process

Get Free Quote

No obligation • Free estimates

Positive Reviews

47%

Years Active

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Services Offered

Full-service moves
Labor-only moves
Packing
Unpacking
Custom crating
Fragile-only packing
Antiques moving
Piano moves
Pool table moving
Storage available
Shipment tracking
Full valuation coverage
International moves
Interstate moves
Intrastate moves
Office/business moves

Company Stats

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Industry Experience 5.0

Companies with more years in business often outperform newer competitors. Flat Rate Moving has been in business for 34 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and international moving.

Review Quality 4.1

Customer reviews are the clearest window into a mover’s reputation. Flat Rate Moving has about 47% positive reviews across roughly 130 total reviews, with an average Yelp rating of 2.2.

Quote Accuracy 4.2

Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Flat Rate Moving.

Customer Service 5.0

From responsiveness to follow-through, customer service is a big differentiator. Flat Rate Moving emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.

Recent Reviews

"Flat Rate was beyond professional, courteous, efficient. I got an amazing deal, the crew was incredibly friendly and efficient. No hidden fees, no b.s. Most seamless experience yet."

"Movers showed up on time and got right to work. Courteous, respectful, careful with our belongings, and very helpful. Would not hesitate to use and highly recommend them."

DOT Number

1475638

Address

3656 Enterprise Ave, Hayward, CA, 94545

Payment Methods

Cash • Credit Card

State License

0190171

Phone

(510) 444-6683

Website

https://www.flatrate.com/locations/san-francisco-movers/

Flat Rate Moving Reviews

Review Analysis

Flat Rate Moving receives high marks for efficient service, professional staff, careful handling of items, straightforward pricing, and prompt moves. Nearly 47% of customer feedback is positive, with customers often citing crews that work quickly, treat belongings with care, and stick to quoted rates. Professionalism and clear flat-rate pricing attract many first-time and repeat clients, and many recommend the company for cross-country and local relocations. Negative input accounts for half of all responses, calling out damaged goods, poor communication, and surprise charges as persistent problems. Frustrations stem from unresolved damage claims, inconsistent follow-up, missing items, and difficulties reaching customer support. Compared to other moving services, Flat Rate stands out for making moves efficient and sticking to pricing but draws criticism for post-move support and claim resolution. Even with plenty of praise for the movers themselves, service gaps and accountability issues frequently motivate people to look elsewhere after one bad experience. Four neutral reviews cite satisfactory but unremarkable moves or higher-than-expected costs. In total, 130 reviews were analyzed, with efficiency and reliable crews earning high approval, while breakdowns in communication and fulfillment weigh heavily on users’ trust in the company.Movers from Flat Rate Moving power through tough jobs with professionalism and speed, as recognized by three out of every four pieces of feedback. Efficient, careful, and friendly teams treat belongings like their own, and customers highlight their skill and courtesy. Many praise their punctuality and communication, while property and furniture typically arrive in great condition. Some clients noted crews consistently finish on time or ahead of schedule, making the process stress-free. A few movers go beyond expectations, offering creative problem-solving for tricky moves.

Get a quote (510) 444-6683

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Customer Reviews

46.9% of customers left positive reviews for Flat Rate Moving.

Yelp

50.0% of customers left negative reviews for Flat Rate Moving.

Yelp

Google

3.1% of customers left neutral reviews for Flat Rate Moving.

Yelp

Google

Compare with other San Francisco area movers

Get an idea of how Flat Rate Moving compares to other San Francisco movers with the table below.

Company	Our rating	Positive reviews	BBB	Quote
NorthStar Moving Company 30 years in business	4.66	92%	A+	Get a quote
Eagle Moving & Storage, Inc. 15 years in business	4.7	87%	A+	Get a quote
Pure Moving Company 11 years in business	4.5	98%	A+	Get a quote
Dependable Movers, LLC 6 years in business	4.48	93%	A+	Get a quote
Gentle Giant Moving Company 44 years in business	4.52	95%	A+	Get a quote
West Coast Moving Systems, Inc 18 years in business	4.56	96%	A+	Get a quote
Luigy's Moving & Storage 25 years in business	4.44	94%	A+	Get a quote
Good Green Moving 12 years in business	4.38	89%	F	Get a quote
Cross Country Moving Company 12 years in business	4.52	83%	A+	Get a quote
Kora Moving 6 years in business	4.34	98%	A+	Get a quote

FAQ

Is Flat Rate Moving properly licensed?

When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice.

The state license number for Flat Rate Moving is: 0190171, USDOT #: 1475638.

You can also use their state regulator website to look up their active status.

Does Flat Rate Moving have any additional locations outside of San Francisco?

We were only able to find this location for Flat Rate Moving.

Is Flat Rate Moving associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Flat Rate Moving functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with San Francisco movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a San Francisco moving company?

To choose the best moving company for you, start by researching reputable movers in San Francisco. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable San Francisco moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.

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Ryan Carrigan

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.