Cross Country Moving Company Review
Fact Checked by:
Positive Reviews
83%
across 114 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
12
founded 2014
FMCSA Status
Active
Cross Country Moving Company is a 4.6/5-rated California full-service mover, operating since 2014 (12 years in business). Cross Country Moving Company earns 83% positive reviews across 114 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Cross Country Moving Company at a glance
- Track record: 12 years in business with 83% positive customer reviews across 114 verified reviews.
- Scale: 3 trucks operating across California
- Industry experience: 4.72/5
- Customer service: 5/5
- Review quality: 4.66/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Good communication
Efficient service
Careful handling
Quick moving process
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Cross Country Moving Company has been in business for 12 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Cross Country Moving Company has about 83% positive reviews across roughly 114 total reviews, with an average Yelp rating of 4.3.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Cross Country Moving Company.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Cross Country Moving Company emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"The team was professional, responsive, and extremely careful with all my belongings. Everything made it to Houston safely and on schedule."
"Everyone was very courteous, professional and accomodating throughout the whole process. Our delivery arrived in the evening as expected and the delivery went smooth."
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What do customers say about Cross Country Moving Company?
Across 114 verified customer reviews from multiple platforms, 83% are positive, 15% are negative, and 2% are neutral.
What customers like most about Cross Country Moving Company
- Professional and polite staff: Customers say the Cross Country Moving Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Good communication: Reviewers frequently mention clear, consistent updates from Cross Country Moving Company throughout the moving process.
- Efficient service: Many customers praise Cross Country Moving Company for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Cross Country Moving Company's attention to detail.
- Quick moving process: The team at Cross Country Moving Company often gets the job done faster than expected, saving clients time.
Most common complaints about Cross Country Moving Company
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Cross Country Moving Company clients.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Lack of communication: Poor or inconsistent updates from Cross Country Moving Company left some customers feeling in the dark.
Positive Cross Country Moving Company Reviews
Ofer Brami, Google
"The team was professional, responsive, and extremely careful with all my belongings. Everything made it to Houston safely and on schedule."
Yelp
"Everyone was very courteous, professional and accomodating throughout the whole process. Our delivery arrived in the evening as expected and the delivery went smooth."
Yelp
"The workers were super helpful, fast, strong, and just made it easier for my brother and I. Can't recommend enough!"
Negative Cross Country Moving Company Reviews
Yelp
"My quote doubled on moving day... Our stuff took 3 weeks to arrive. They said it would take 10-14 business days and pushed us until the absolute last day they could deliver our stuff."
Yelp
"We had gotten to the very end of finalizing the details when I asked about payment. They require paying 100% up front (over $10k for my move)... Don't waste your time; ask up front about how payment works."
Yelp
"Pick up day came, and... the pick up driver was a complete a$$... This is why they still get four stars - impeccable customer service recovery. I immediately got several calls from their logistics team to arrange a new pick up."
Neutral Cross Country Moving Company Reviews
Yelp
"We worked with Natalie to be compensated for the damage and loss. She was very kind and communicative. We are satisfied with the compensation and appreciate the swift resolution to this situation."
Yelp
"...my account rep was terrible however. didn't return calls, texts, emails...the packers were great. but two pieces were broken. the unpackers were mixed; the lead guy was a real jerk, the workers were kind. the customer service people were less than empathic about the broken stuff, no one was forthcoming with information or help. i do not recommend."
Is Cross Country Moving Company licensed & insured?
Yes. Cross Country Moving Company holds active FMCSA registration under the legal name SPARTAK LLC. They operate 3 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/26/2026 |
| Fleet size | 3 power units | 05/26/2026 |
| FMCSA inspections | 0 total inspections | 05/26/2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Cross Country Moving Company's active status on the California licensed movers database.
How moveBuddha rated Cross Country Moving Company
Cross Country Moving Company earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Cross Country Moving Company | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.66/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Cross Country Moving Company
Customers describe Cross Country Moving Company as delivering exceptional care, demonstrating professionalism and great communication. The staff consistently earns praise for efficiency and being polite, while handling property with caution and completing moves quickly. Positive input highlights stress-free experiences and helpful representatives, often contrasting with competitors that have less transparent pricing or less attentive crews. Negative feedback centers on price increases not made clear up front, slow or late deliveries, and issues reaching support when problems occur. The main complaints are surprise charges, delays, and communication gaps. Despite these drawbacks, the high rate of satisfied feedback distinguishes Cross Country from many rivals, with most customers experiencing smooth, reliable, and courteous moves.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Cross Country Moving Company cost?
Cross Country Moving Company does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Cross Country Moving Company compare to other San Jose movers?
Cross Country Moving Company ranks alongside the top full-service movers in San Jose on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top San Jose movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
90% | A+ | ||
|
4.56 |
100% | A+ | ||
|
4.56 |
94% | A+ | ||
|
4.56 |
80% | A+ | ||
|
4.48 |
85% | A+ | ||
|
4.48 |
95% | A+ | ||
|
4.5 |
95% | NR | ||
|
4.5 |
95% | A | ||
|
4.44 |
71% | A+ | ||
|
4.42 |
98% | A+ |
How Cross Country Moving Company's ratings compare to other San Jose movers
Cross Country Moving Company's Yelp rating (4.3/5) is in line with the average across the 77 movers analyzed in San Jose, which carry an average Yelp rating of 4.4/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Cross Country Moving Company | 4.3/5 | -- |
| San Jose movers | 4.4/5 | 77 movers |
| California movers | 4.3/5 | 371 movers |
Final verdict: Cross Country Moving Company
Cross Country Moving Company earns a 4.6/5 moveBuddha score with 83% positive customer reviews across 114 verified reviews. With 12 years in business and 3 trucks operating across California, Cross Country Moving Company is a solid option to consider for California moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Cross Country Moving Company
Is Cross Country Moving Company a legitimate, licensed mover?
Yes. Cross Country Moving Company holds active FMCSA registration. The company operates 3 trucks. You can verify their licensing status on the California state regulator database.
How does Cross Country Moving Company's review score compare to other California movers?
Cross Country Moving Company earns 83% positive customer reviews across 114 verified customer reviews. Its composite moveBuddha score is 4.6/5.
What services does Cross Country Moving Company offer?
Cross Country Moving Company is a full-service mover operating in California. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Cross Country Moving Company require a deposit?
Deposit requirements for Cross Country Moving Company depend on the type and timing of your move. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Cross Country Moving Company been in business?
Cross Country Moving Company has been in business for 12 years, founded in 2014. The company holds active FMCSA registration.
How do I choose the right San Jose moving company?
To pick the best San Jose mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Cross Country Moving Company?
Compare Cross Country Moving Company's quote against other top California movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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