Cross Country Moving Company Review 2026 (San Leandro, CA)
Fact Checked by:
Positive
Reviews
83%
across 116 reviews
moveBuddha
Score
4.6/5
based on moveBuddha methodology
Years in
Business
13
founded 2013
FMCSA
Status
Active
Cross Country Moving Company is a 4.6/5-rated California full-service mover, operating since 2013 (13 years in business). Cross Country Moving Company earns 83% positive reviews across 116 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Cross Country Moving Company at a glance
- Track record: 13 years in business with 83% positive customer reviews (116 verified reviews)
- Scale: 3 trucks operating across California
- Industry experience: 4.72/5
- Customer service: 5/5
- Review quality: 4.66/5
- Quote accuracy: 3.96/5
Cross Country Moving Company's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- International moving
- Storage: Offered by 54% of San Jose movers (60% nationally)
What this Cross Country Moving Company review covers
Consistency and follow-up
Affordable rates
Knowledgeable staff
Good communication
Flexibility
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Cross Country Moving Company has been in business for 13 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Cross Country Moving Company has about 83% positive reviews across roughly 116 total reviews, with an average Yelp rating of 4.3.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Cross Country Moving Company.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Cross Country Moving Company emphasizes clear communication, careful handling.
Recent reviews
Matthew Chevalier responded right away. He was professional, explained the process thoroughly, and patiently answered all of my questions. Matthew offered the best price and the fastest pickup.
Both teams of movers were great to work with. Friendly, fast, super-careful with my things. I got a daily e-mail letting me know where in the country the truck was.
DOT number
Address
Payment methods
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What do customers say about Cross Country Moving Company?
Cross Country Moving Company pulls in 83% positive reviews out of 116 verified ratings from multiple platforms, 16% negative, and 2% neutral.
What customers like most about Cross Country Moving Company
- Consistency and follow-up: Reviewers liked that Cross Country Moving Company stayed in touch before and after the move to ensure everything went smoothly.
- Affordable rates: Many reviewers found Cross Country Moving Company to be more budget-friendly than competitors without sacrificing quality.
- Knowledgeable staff: Several reviewers pointed out that Cross Country Moving Company's crew answered questions confidently and provided useful advice.
- Good communication: Reviewers frequently mention clear, consistent updates from Cross Country Moving Company throughout the moving process.
- Flexibility: Clients liked that Cross Country Moving Company was willing to adjust schedules or accommodate last-minute changes.
Most common complaints about Cross Country Moving Company
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Cross Country Moving Company clients.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Inaccurate estimates: Estimates from Cross Country Moving Company were sometimes way off from what customers were ultimately billed.
Did you move with Cross Country Moving Company? Tell us how it went.
Leave a ReviewPositive Cross Country Moving Company Reviews
Darla V., Yelp
Matthew Chevalier responded right away. He was professional, explained the process thoroughly, and patiently answered all of my questions. Matthew offered the best price and the fastest pickup.
Both teams of movers were great to work with. Friendly, fast, super-careful with my things. I got a daily e-mail letting me know where in the country the truck was.
They had the fastest and best communication by FAR. They also had some of the best rates per cubic foot. The move itself was seamless, and nothing broke!
Negative Cross Country Moving Company Reviews
H S., Yelp
I signed a binding agreement for a 'guaranteed price' of about $8,000, but the crew presented a revised charge $1,148 higher on moving day. My items matched the inventory I had provided.
Yelp
My stuff was picked up on February 27th, but seven days later it was still in California. I was also told a $350 shuttle fee was required beyond the quoted price.
Yelp
The original quoted price was in the ballpark of $2G. In the end, we're closer to $3G. We learned about the 14 BUSINESS DAY WINDOW FOR DELIVERY only after our belongings were picked up.
Neutral Cross Country Moving Company Reviews
Yelp
Natalie was very kind and communicative. We are satisfied with the compensation and appreciate the swift resolution to this situation.
Yelp
The account representative did not return calls, two pieces were broken, and customer service offered little help. After posting, another representative listened, reimbursed the claim, and compensated us for the hassle.
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Is Cross Country Moving Company licensed & insured?
Yes. Cross Country Moving Company is FMCSA-registered and active, operating under the legal name SPARTAK LLC. The company runs 3 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/26/2026 |
| Fleet size | 3 power units | 05/26/2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Cross Country Moving Company's active status on the California licensed movers database.
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How moveBuddha rated Cross Country Moving Company
Cross Country Moving Company earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.7/5 average among San Jose movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Cross Country Moving Company | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.66/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Cross Country Moving Company
Car transport, route visibility: 83% of 116 reviews are positive. Many customers point to fast, courteous crews and frequent delivery updates, while careful handling earns praise even though a few report damage. A few customers report surprise charges and delayed deliveries that cause serious stress.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Cross Country Moving Company cost?
Cross Country Moving Company does not publish standard hourly rates or flat-fee pricing publicly. Movers in San Jose charge an average of $137/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does Cross Country Moving Company compare to other San Jose movers?
Cross Country Moving Company ranks alongside the top full-service movers in San Jose on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top San Jose movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
93% | A+ | ||
|
4.58 |
90% | A+ | ||
|
4.56 |
96% | A+ | ||
|
4.5 |
85% | A+ | ||
|
4.48 |
99% | A+ | ||
|
4.48 |
95% | A+ | ||
|
4.44 |
95% | A+ | ||
|
4.44 |
75% | A+ | ||
|
4.48 |
80% | A+ | ||
|
4.44 |
99% | NR |
How Cross Country Moving Company's ratings compare to other San Jose movers
Cross Country Moving Company's Yelp rating (4.3/5) is in line with the average across the 199 movers analyzed in San Jose, which carry an average Yelp rating of 4.4/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Cross Country Moving Company | 4.3/5 | -- |
| San Jose movers | 4.4/5 | 199 movers |
| California movers | 4.3/5 | 1126 movers |
Final verdict: Cross Country Moving Company
Cross Country Moving Company earns a 4.6/5 moveBuddha score, backed by 83% positive customer reviews across 116 verified reviews. Over 13 years in business and 3 trucks operating across California, Cross Country Moving Company has built a reputation for consistency and follow-up and affordable rates, making it worth a look for your California move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Cross Country Moving Company
What services does Cross Country Moving Company offer?
Cross Country Moving Company is a full-service mover operating in California. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Is Cross Country Moving Company a legitimate, licensed mover?
Yes, Cross Country Moving Company is FMCSA-registered and active, operating 3 trucks. You can verify their licensing status on the California state regulator database.
How do I choose the right San Jose moving company?
To pick the best San Jose mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Cross Country Moving Company require a deposit?
How much deposit Cross Country Moving Company asks for depends on your move type and timing. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
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