Southwest Moving Review
Fact Checked by:
Positive Reviews
94%
across 343 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
13
founded 2013
FMCSA Status
Active
Southwest Moving is a 4.4/5-rated California full-service mover, operating since 2013 (13 years in business). Southwest Moving earns 94% positive reviews across 343 verified customer reviews. The company holds active FMCSA registration and operates 4 trucks. All ratings reflect moveBuddha's independent analysis.
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Southwest Moving at a glance
- Track record: 13 years in business with 94% positive customer reviews across 343 verified reviews.
- Scale: 4 trucks operating across California
- Industry experience: 4.72/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 44/5
What this review covers
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Friendly and approachable staff
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Southwest Moving has been in business for 13 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Southwest Moving has about 94% positive reviews across roughly 343 total reviews, with an average Yelp rating of 4.5.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Southwest Moving, and Southwest Moving makes deposit expectations clear upfront.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Southwest Moving emphasizes clear communication, careful handling.
Recent reviews
"Santi, Alberto, and Bryan came and did amazing job. Carefully handled all the boxes and professionally wrapped all the furniture. They were on time and professional. Would definitely recommend."
"Jason, Sal and Jorden were great! Very professional and fast. They wrapped all my furniture and I’m really happy with their hard work!"
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What do customers say about Southwest Moving?
Across 343 verified customer reviews from multiple platforms, 94% are positive, 6% are negative, and 1% are neutral.
What customers like most about Southwest Moving
- Efficient service: Many customers praise Southwest Moving for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Southwest Moving's attention to detail.
- Professional and polite staff: Customers say the Southwest Moving's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at Southwest Moving often gets the job done faster than expected, saving clients time.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Southwest Moving.
Most common complaints about Southwest Moving
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Southwest Moving clients.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive Southwest Moving Reviews
"Santi, Alberto, and Bryan came and did amazing job. Carefully handled all the boxes and professionally wrapped all the furniture. They were on time and professional. Would definitely recommend."
"Jason, Sal and Jorden were great! Very professional and fast. They wrapped all my furniture and I’m really happy with their hard work!"
Yelp
"Joe and his crew arrived on time. Moved our stuff efficiently and very carefully. Everyone was very friendly and polite. Awesome job!!"
Negative Southwest Moving Reviews
"They wrecked our new leather furniture and packed things so boxes caved in. Needed advance notice on materials charges—literally 10x Home Depot prices for boxes and tape. Ripped off and only discovered poor packing after."
"Chipped 4 pieces and ripped my couch. Insurance is a joke, only pays 60 cents per pound. Offered me $60 for over $600 in damages. Don't recommend."
"Arrived 1.5 hours late, charged extra, purposely worked slow to charge more time, forced us to take boxes from them, rude. Only one knew how to pack, the rest learning. Highly unprofessional. Will never recommend."
Neutral Southwest Moving Reviews
"Worst movers I've ever used. Left stuff behind, put effort into packing worthless things, some expensive art packed carelessly, rounded time/materials up. 3 stars for finishing the job and getting most things intact."
Yelp
"Not the best move, out of 4 movers, one did most of the work. Took 8 hours for a 2-bedroom. Learned 5-star reviews might not be genuine. No damage. Mandy was responsive."
Yelp
"Attaching Jason's characteristic aggressive response to my review. Rest of my review still stands."
Is Southwest Moving licensed & insured?
Yes. Southwest Moving holds active FMCSA registration under the legal name SOUTH WEST MOVERS LLC. They operate 4 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/20/2026 |
| Fleet size | 4 power units | 05/20/2026 |
| FMCSA inspections | 0 total inspections | 05/20/2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Southwest Moving's active status on the California licensed movers database.
Southwest Moving locations
Southwest Moving has 2 locations:
- Southwest Moving (headquarters)
- Santa Cruz
How moveBuddha rated Southwest Moving
Southwest Moving earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Southwest Moving | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Southwest Moving
Moving day is made easy by Southwest Moving, with the vast majority of the 343 customer responses—over 93%—praising their efficient service and careful handling of belongings. Many people mention professional, polite crews who work quickly, wrap furniture well, and show up right on schedule. Friendly staff and clear communication are evident at each step, resulting in stress-free, pleasant moves. Yet, about 5% of feedback highlights serious problems, especially related to damage to items, unexpected fees for packing materials, or unprofessional customer service following complaints. While most customers report fast, trustworthy moves at fair prices, those few dissatisfied clients cite unresolved claims, insurance issues, or feeling misled by pricing. Unlike most moving companies, Southwest attracts consistently positive input for its reliability and friendly approach, though complaints about damaged goods and responses to claims indicate room for improvement. For those wanting efficient staff and careful, friendly service, Southwest stands out, but it’s important to confirm all charges and expectations beforehand.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Southwest Moving cost?
Southwest Moving does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Southwest Moving compare to other San Jose movers?
Southwest Moving ranks alongside the top full-service movers in San Jose on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top San Jose movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
90% | A+ | ||
|
4.56 |
100% | A+ | ||
|
4.4 |
94% | A+ | ||
|
4.56 |
80% | A+ | ||
|
4.48 |
85% | A+ | ||
|
4.48 |
95% | A+ | ||
|
4.5 |
95% | NR | ||
|
4.5 |
95% | A | ||
|
4.44 |
71% | A+ | ||
|
4.42 |
98% | A+ |
How Southwest Moving's ratings compare to other San Jose movers
Southwest Moving's Yelp rating (4.5/5) is in line with the average across the 77 movers analyzed in San Jose, which carry an average Yelp rating of 4.4/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Southwest Moving | 4.5/5 | -- |
| San Jose movers | 4.4/5 | 77 movers |
| California movers | 4.3/5 | 371 movers |
Final verdict: Southwest Moving
Southwest Moving earns a 4.4/5 moveBuddha score with 94% positive customer reviews across 343 verified reviews. With 13 years in business and 4 trucks operating across California, Southwest Moving is a solid option to consider for California moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Southwest Moving
Is Southwest Moving a legitimate, licensed mover?
Yes. Southwest Moving holds active FMCSA registration. The company operates 4 trucks. You can verify their licensing status on the California state regulator database.
How does Southwest Moving's review score compare to other California movers?
Southwest Moving earns 94% positive customer reviews across 343 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Southwest Moving offer?
Southwest Moving is a full-service mover operating in California. The company operates 4 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Southwest Moving require a deposit?
Deposit requirements for Southwest Moving depend on the type and timing of your move. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Southwest Moving been in business?
Southwest Moving has been in business for 13 years, founded in 2013. The company holds active FMCSA registration.
How do I choose the right San Jose moving company?
To pick the best San Jose mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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Compare Southwest Moving's quote against other top California movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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