Safeway Moving vs. Bold Moving and Storage (2024 Comparison)
Quick answer: In today’s Safeway Moving vs. Bold Moving and Storage matchup, Safeway Moving takes the win. Safeway’s affordability, widespread availability, and full suite of services make it an ideal choice for most long-distance moves. Bold Moving and Storage excels at East Coast relocations and personalized service, but Safeway’s focus on value and nationwide availability gives it the edge.
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Compare customer experiences
Our Better Moves Project is a collection of real customer moving stories that offer insights into what it’s like working with different moving companies. Here are some key feedback pieces we’ve gotten from recent customers about Safeway Moving and Bold Moving and Storage.
Safeway Moving
Safeway Moving frequently gets praised for its affordability and professional moving crews, but some Better Moves complaints mention minor damage to items and occasional communication issues.
Customer praises
- Flat-rate pricing: Marcel appreciated the transparency and predictability of Safeway’s pricing.
- Full-service moves: Isabel said opting for a full-service move with Safeway gave her more peace of mind from start to finish.
- Timeliness: Shannon rated Safeway a perfect 5/5 for delivering on time.
Customer complaints
- Communication challenges: Joshua complained about experiencing delays in communication during the moving process.
- Minor damage: While all her larger items arrived intact, Melissa reported that her plastic bins were cracked during the move.
- Contractor confusion: Joshua wasn’t informed upfront that Safeway would be using a partner company for his move, which he felt Safeway should’ve disclosed.
89% of users select this mover
Bold Moving and Storage
Bold Moving and Storage is known for its personalized approach and strong focus on full-service moves along the East Coast. Customers frequently praise its careful handling of valuable items and reliable delivery times, but it gets some complaints for poor communication and moving day mixups.
Customer praises
- Competitive quotes: Ross found Bold Moving’s quote to be competitive, which was a significant factor in his decision to hire them.
- Professional handling: Cindy was impressed with Bold’s movers, who carefully packed her antiques with blankets and bubble wrap.
- Timely delivery: Daniel appreciated Bold’s reliable delivery window and punctual team.
Customer complaints
- Last-minute changes: April called out Bold for their stressful last-minute delivery notice, suggesting a need for better advance communication.
- Mislabeled boxes: Daniel noted that a few boxes ended up in the wrong rooms because they weren’t labeled clearly, which made unpacking less convenient.
- Delivery confusion: Ross experienced some confusion about the delivery window, which could have been improved with clearer communication.
89% of users select this mover
Compare company reputation
Safeway Moving
- BBB rating: B–
- moveBuddha rating: 4.85/5
- Average Better Moves rating: 4.3/5
Safeway Moving’s B– rating with the BBB suggests the company could do a better job responding to customer complaints, but its exceptional moveBuddha rating underscores consistent customer satisfaction. Safeway has established a reputation for providing affordable pricing, transparent policies, and reliable service.
Bold Moving and Storage
- BBB rating: A+
- moveBuddha rating: 4.5/5
- Average Better Moves rating: 4.4/5
Bold Moving’s A+ BBB rating showcases its dedication to resolving customer concerns effectively. While its moveBuddha rating is slightly lower, customers usually praise its attention to detail and professionalism, as evidenced by its high average Better Moves rating.
Round winner: Bold Moving and Storage takes the first round, with a rock-solid rating from the BBB and strong customer satisfaction ratings from Better Moves participants.
Compare services
Safeway Moving
Safeway Moving specializes in long-distance moves with nationwide coverage. Its services include packing, unpacking, custom crating, GPS tracking, and free storage for up to 30 days.
Bold Moving and Storage
Bold Moving focuses on East Coast relocations, offering local and long-distance services and corporate relocations. The company also provides climate-controlled storage with a free trial, GPS tracking, and comprehensive packing services.
Round winner: Safeway Moving wins this round. While Bold Moving and Storage offers similar services, its limited availability is a drawback.
Compare state availability
Safeway Moving
Safeway operates in all 50 states, offering its long-distance services nationwide. Its extensive coverage makes it an excellent choice for cross-country moves. Meanwhile, its local moving operations are limited, and it has a smaller international network than some competitors.
Bold Moving and Storage
Bold Moving specializes in East Coast relocations, with services spanning 14 states and Washington, D.C. While its focus has made it an expert in this region, Bold Moving can’t match Safeway’s reach.
Round winner: Safeway Moving wins for its nationwide availability, making it a better option for customers moving beyond the East Coast.
Compare cost structure
Safeway Moving
Safeway’s flat-rate pricing eliminates surprise fees, painting customers a clear picture of their costs upfront. The company also offers price matching and discounts for military members. Based on our cost data, Safeway’s rates are some of the most reasonable in the moving industry.
Bold Moving and Storage
Bold Moving offers binding estimates that are generally accurate, but its pricing tends to be higher than competitors. While it provides excellent service, the lack of price matching makes it less competitive for budget-conscious customers.
Round winner: Safeway Moving wins for its affordability, transparent pricing, and price-matching policy, making it a smarter pick if you’re moving on a budget.
Compare quote process
Safeway Moving
Safeway streamlines the quote process with virtual home walkthroughs and a triple-check verification system to give customers the most accurate quote possible.
A lot of customers said they appreciate the speed and ease of getting detailed estimates without having to submit to an in-person evaluation.
89% of users select this mover
Bold Moving and Storage
Bold Moving offers virtual estimates and binding quotes to ensure accuracy and eliminate moving-day surprises. But when we rated Bold Moving and Safeway side by side based on customer feedback on pricing accuracy, Bold Moving fell short.
89% of users select this mover
Round winner: Both companies provide relatively reliable and accurate quotes, but our customer data suggests Safeway Moving has a better quote process all around.
Safeway Moving vs. Bold Moving and Storage: Final score
Safeway Moving emerges as the overall winner in this matchup. With its transparent flat-rate pricing, price-matching policy, and nationwide availability, Safeway is a solid choice for most long-distance moves.
While Bold Moving and Storage is a pro at East Coast relocations and provides top-notch personalized service, its limited coverage and higher costs make it less competitive for customers seeking value and flexibility.
Comparison category | Round winner |
---|---|
Company reputation | Bold Moving and Storage |
Services | Safeway Moving |
State availability | Safeway Moving |
Cost structure | Safeway Moving |
Quote process | Safeway Moving |
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