Bold Moving and Storage Review: Pricing and Services (Updated 2024)
Here’s the bottom line: We love Bold Moving and Storage! This young company employs high-quality professional movers with regional expertise who make it easy to settle into your new home or store your belongings for however long you need.
- Fast & accurate deliveries
- Cross-country moves
- Warehouses throughout the East Coast
- Virtual estimates
- Climate-controlled storage
Although relatively new to the industry, the founders of Bold (which opened in 2018) have decades of combined moving experience. Many customers would use them again for their quality service, despite their higher price tag.
Bold Moving and Storage (BMS) is a small but mighty regional full-service moving and storage company headquartered in Richmond, Virginia. The full-service provider packs and transports household goods nationwide but primarily maintains a presence in East Coast cities like Miami, New York City, and Washington, DC.
In this article, we’ll delve into BMS’s process and services so you can decide if they’re the right fit for your upcoming moving and storage needs.
Pros and cons of moving with Bold Moving and Storage
- Ensures accurate and fast deliveries
- Has convenient warehouses in centralized East Coast locations
- Provides virtual estimates and free quotes by phone, email, or contact form
- Maintains Better Business Bureau (BBB) accreditation with an A+ rating
- Climate-controlled storage options
- Only services the East Coast for local and regional moves
- Not ideal for small moves
- Some customer complaints about damaged items and poor communication
Key takeaways
- Bold Moving and Storage (USDOT3139358) is a regional mover based in Richmond, Virginia, but it has warehouses in New York, Virginia, Florida, New Jersey, and Washington, DC. In addition to full-service moving, the company also offers climate-controlled storage solutions.
- Bold Moving and Storage’s service area is limited to the East Coast, though it can help households in this area with cross-country moves to other parts of the country.
- BMS generally has positive reviews in which customers praise the company for strong communication and accurate quotes, but there are also a fair number of reports of damaged items during moves.
Jump to the Bold Moving and Storage info you’re looking for:
- How much does Bold Moving and Storage cost?
- Bold Moving and Storage: Featured reviews
- What services does Bold Moving and Storage offer?
- How does Bold Moving and Storage stack up against the competition?
- How moving with Bold Moving and Storage works
- Should you use Bold Moving and Storage to move?
- FAQ
How much does Bold Moving and Storage cost?
Bold Moving and Storage offers general moving estimates when you reach out online. Generally speaking, their prices tend to be a little higher than the competition, but their quotes are extremely accurate, with no hidden fees or last-minute charges.
For example, Ross received the following quotes from Mayzlin Relocation, American Van Lines, and BMS for his move. He ultimately decided to go with BMS despite the higher initial quote. Ross’s interstate move was approximately 1,110 miles, so his quote was very much in line with our national averages for a move of his size.
How to get a quote
To get a free quote, customers can enter the following information into a simple form on the BMS website:
- Pickup and drop-off locations
- Move type and estimated size
- Telephone number and email address
Customers can also get a free moving quote using the phone number listed on the website. As an added benefit, Bold Moving and Storage allows customers to schedule virtual estimates, which provide a more thorough assessment of their space and belongings without the need for an in-person visit.
Bold Moving and Storage provides most customers with binding estimates that lock in charges as long the scope of the move doesn’t change.
BMS makes it easy for customers to pay for their deposit and the rest of their move. The carrier accepts nearly every form of payment, including cash, cashier’s checks, money orders, and all major credit cards.
Customers submit their payments in installments. You’ll pay an initial deposit when you book and a second installment on moving day. Then, submit the final payment when you receive your items.
Factors that affect move Bold Moving costs
Factors that affect move costs with Bold Moving and Storage include:
- Date and seasonality: Peak season tends to be more expensive.
- Distance: Farther distances will also be more expensive.
- The size of your home or apartment: A larger home or apartment will be more expensive since they typically have more belongings. Some apartment or city moves may also require long carry charges if the moving truck can’t park right on or near your property
- Packing and unpacking: If you don’t want to DIY, you can add packing and unpacking to your move.
- Storage: If you need storage for an extended period before you can move into your new home, additional charges will likely apply.
- Moving valuation: Your valuation coverage is the agreed-upon amount the company will pay if your items are lost, damaged, or stolen in transit. Basic or full-value coverage will be factored into your quote.
Cost comparisons from real-life customers
Here’s a closer look at how BMS pricing worked for some of our Better Moves project participants. Ross was quoted $5,000 for his interstate move from a two-bedroom apartment with approximately 4,500 pounds of furniture, appliances, and household goods. When BMS completed his move, his final invoice priced the move at exactly what he was quoted.
Cindy and Alan moved a shorter distance than Ross — approximately 370 miles from Fairfax, Virginia, to their new home in Wilmington, North Carolina — but had more items in their 4,300-square foot home, including antiques, tools, and various specialty items. BMS initially quoted them $7,500.
At the end of their move, Cindy and Alan weren’t left with any surprises when their bill was exactly what BMS originally quoted them.
To get a quote for your move and find the best movers in your area, check out our moving cost calculator.
89% of users select this mover
Bold Moving and Storage: Featured reviews
When Ross moved from Pennsylvania to Tennessee in 2022, his due diligence led him to request several quotes while vetting moving companies.
Ross requested quotes from Mayzlin Relocation and American Van Lines, but he was most impressed when BMS responded to his inquiry with an interactive checklist for all his items.
Once he completed the checklist, a representative reached out the next day. During that call, the representative deduced that Ross needed to add long carry accommodations to his moving reservation because his apartment complex had an inconvenient parking situation.
As he went about the moving process, Ross told us that BMS prioritized communication and reassured him that he was in good hands every step of the way. BMS contacted Ross multiple times before his move to confirm the times and what he could expect on moving day.
On the day of the move, Ross’s movers got stuck in traffic but called him before his original reservation passed. When they arrived at noon (two hours after the original reservation window), Ross was impressed that the team packed his entire apartment in just two and a half hours.
Ross had a little snafu on moving day when he remembered his moving representative telling him he had full-value coverage without a deductible. On moving day, he found out he only had the basic protection plan. The miscommunication threw Ross off, but he decided not to purchase extra coverage because most of his fragile items would travel with him in his car.
Ross’s items arrived on time at his new home, even though his move was in the peak summer season. A few of his items sustained minor damage – a mini fridge had a small dent, a locking nut for the bed frame was missing, and a few boxes were crushed (but all items inside were fine) – but he didn’t feel this damage needed to be repaired.
“It was a pricey move and I think the gas prices and year timing are the biggest reasons. The delivery guys were awesome, but the pickup team was only okay given the lack of care taken with items. This was the first time I paid for movers to load/unload and I think that was very much worth it, especially in summer. I think next time I will save and pay for packing services, too.” —Ross
Here’s what other customers had to say about Bold Moving and Storage:
“I really wish there had been more communication from my contact person while my items were in transit. I did not expect them to arrive quickly, I knew it could take up to 10 days, but the lack of response to my checking in and the lack of updates was quite anxiety producing. When I checked in the first time I was told my items hadn’t left yet, which was to be expected, but I heard nothing after that. Just a bit of communication, even to tell me it would be more time and/or my stuff was in transit would have been helpful. Plus, the last-minute notice that my belongings were arriving was stressful.” —April
“They were fast and efficient and easy to work with. It was a lot of work and I had a ton of boxes. The movers were fast and followed our instructions well. I have several antiques that were wrapped with blankets and taped tightly. They did an incredible job. I would highly recommend them.” —Cindy
“I wouldn’t change a thing about how BMS communicated with us during our move! All of our drivers, movers, and customer service reps were friendly and professional, including when our items were in storage while we were looking for a new place. I’d recommend them for anyone doing a move on the East Coast.” —Daniel
What services does Bold Moving and Storage offer?
Bold Moving and Storage uses its extensive moving experience to provide its customers with several services that streamline the moving process.
Here’s a closer look at the services they offer:
- Local moves: Bold Moving and Storage works with customers to provide local and regional moving services in Connecticut, Delaware, Florida, Georgia, Maryland, Massachusetts, New Jersey, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Virginia, Washington, D.C., and West Virginia.
- Long-distance moves: BMS helps residential and commercial customers move coast-to-coast. Their moving network extends all across North America, but is focused on serving customers on the East Coast.
- Corporate relocation: BMS has experience relocating companies and their employees. In addition to packing, handling, and transporting business goods and office contents, the company strives to minimize downtime during relocations.
- Packing and unpacking: The carrier offers complete and customized packing services. They provide all necessary packing materials to safely transport all items, including kitchen supplies, wardrobes, and fragile items.
- Short- and long-term storage: Bold Moving and Storage has storage facilities up and down the East Coast. BMS can store items in climate-controlled storage units for however long storage is needed. These specialized storage facilities are carefully kept between 55–80℉ with 30–50% humidity to preserve items.
- Moving valuation: BMS’s standard moving valuation is $0.60 per pound per item, but you can upgrade to full-value coverage with or without a deductible.
How does Bold Moving and Storage stack up against the competition?
Bold Moving and Storage certainly has a lot to offer for East Coast movers, particularly with its climate-controlled storage options, but it’s far from your only option. Here’s a closer look at how the company compares to some of the best interstate moving companies.
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Bold Moving and Storage vs. Mayzlin Relocation
Like Bold Moving and Storage, Mayzlin Relocation is a family-owned moving company based on the East Coast, though it also has locations in Texas and California. The company has expanded its services to reach all 50 states, giving it wider availability than Bold Moving and Storage.
89% of users select this mover
In terms of services, Mayzlin is very comparable to BMS. Both companies offer packing and unpacking options in addition to standard loading, transportation, and unloading services. They also offer corporate relocation services.
One area where Mayzlin stands out is its flexible relocation policy. As long as you cancel seven days in advance of your move, you can get a full refund on your deposit. This is a definite plus, considering that the company requires a 25% deposit for each move.
Bold Moving and Storage vs. JK Moving Services
JK Moving is another noteworthy East Coast mover. JK Moving is renowned for its white-glove level service — but with that service comes prices that tend to be much higher than what you’d pay with Bold Moving and Storage.
89% of users select this mover
JK Moving stands out from BMS and other competitors thanks to its highly trained, background-checked crews who treat customers’ belongings with the utmost care. Robust, customizable service options include vehicle transport, packing, low-interest financing, and international moving.
For local moves, JK Moving Services is limited to Maryland, Virginia, and Washington, D.C. Bold Moving and Storage offers a wider service area for local moves along the entire East Coast.
Bold Moving and Storage vs. American Van Lines
American Van Lines has one of the best reputations in the industry, with upfront pricing and fully customizable moving services. Flat-rate all-inclusive pricing gives customers peace of mind for both local and long-distance moves.
89% of users select this mover
Like Bold Moving and Storage, American Van Lines offers climate-controlled storage options, as well as packing and unpacking services. However, the company also offers specialty transportation services and custom crating for antiques and other fragile items. They can also facilitate international moves.
American Van Lines services the entire continental United States for local and long-distance moves, giving them a broader service area than BMS. With some of the best pricing in the industry, they are well worth considering.
Company | BBB score | State availability | Deposit amount |
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Bold Moving & Storage | A+ | 14 (CT, DE, FL, GA, MD, MA, NJ, NC, OH, PA, RI, SC, VA, and WV) and Washington, D.C. | Varies (contact BMS) |
Mayzlin Relocation | A | 50 | 25% |
JK Moving Services | A+ | 50 (only does local moves in MD,VA, and Washington, D.C) | $250 |
American Van Lines | A+ | 48 (not in AK or HI) | Up to 50% |
How moving with Bold Moving and Storage works
Customers can request a free quote or book an appointment using the phone number provided on the company’s website. The company offers both in-person and virtual video walkthroughs to provide a quote. Customer service representatives guide customers throughout the moving process from scheduling to delivery.
Your moving coordinator will communicate what time the moving crew will show up on moving day. They’ll even let you know how many movers to expect.
If you are using the company’s packing services, expect the movers to show up earlier in the day due to the additional time needed for packing. If you chose to pack your items yourself to save money, you’ll need to finish packing before the movers arrive.
Bold Moving and Storage’s website says that deliveries for most long-distance moves can be completed within 8–10 days, though the exact time will vary based on the size and distance of your move. They will provide a delivery window specific to your move. If you need temporary storage before you can move in, items can be kept at their climate-controlled facilities.
You’ll be contacted by your moving coordinator prior to delivery so you can be prepared when movers arrive at your new home. Movers will unpack the truck and take items to the correct rooms, as well as unpack your belongings and set up furniture if you choose those services.
Should you use Bold Moving and Storage to move?
Overall, we highly recommend Bold Moving and Storage for East Coast moves, but this doesn’t mean they’re always the best fit for your needs. Here are some factors to consider when deciding if they’re the right pick for you.
Use Bold Moving and Storage if:
- You live on the East Coast. Bold Moving and Storage offers excellent coverage for movers on the East Coast, with services available for local and long-distance moves. The company’s strong communication ensures an easy process from start to finish.
- You need more help than just loading and unloading the moving truck. Bold Moving and Storage also offers packing and unpacking services to streamline your move. Their moving services are customizable, so you don’t have to pay for these services if you don’t need them.
- You need temporary storage. The climate-controlled storage units at their warehouses ensure that your items will be kept in good condition until you are ready to move in.
Don’t use Bold Moving and Storage if:
- You live outside the East Coast. As a regional mover, Bold Moving and Storage only services customers in the states of Connecticut, Delaware, Florida, Georgia, Maryland, Massachusetts, New Jersey, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Virginia, Washington, D.C., and West Virginia.
- You’re concerned about fragile items. While Bold Moving and Storage has good reviews overall, there are a fair number of reviews that complain of broken and misplaced items. If you have fragile or irreplaceable items, you might want to select a company that offers a more consistent level of service.
- Fast & accurate deliveries
- Cross-country moves
- Warehouses throughout the East Coast
- Virtual estimates
- Climate-controlled storage
FAQ
Is it safe to hire Bold Moving and Storage?
Yes, it is safe to hire Bold Moving and Storage. They are a legitimate company offering local and interstate moves since 2018, and are properly licensed with the Federal Motor Carrier Safety Administration. However, we recommend asking questions and comparing quotes to make sure it’s the right fit for your needs.
What is Bold Moving and Storage’s contact information?
Bolding Moving and Storage can be contacted by phone at (800) 560-6884, by email at [email protected], or by submitting an inquiry through the website’s contact form.
What forms of payment does Bold Moving and Storage accept?
Bold Moving and Storage accepts various forms of payment, including all major credit cards, checks, cash, and even Venmo. You can confirm your payment schedule with your customer service representative so you know what to expect and how to submit payment.
Can Bold Moving and Storage move on weekends?
Yes, Bold Moving and Storage can move on weekends. The company provides moving services seven days a week so you can move on your schedule.
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