New Start Realty and Relocation review 2026 (Surprise, AZ)
Updated
New Start Realty and Relocation is a Surprise, AZ mover ranked #165 of 228 movers in Arizona with a 3.34/5 rating.
58% of New Start Realty and Relocation's 78 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves unexpected charges. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How New Start Realty and Relocation measures up
New Start Realty and Relocation ranks #165 out of 228 movers in Arizona with a moveBuddha Score of 3.34 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.34.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is New Start Realty and Relocation moveBuddha Certified?
New Start Realty and Relocation is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. New Start Realty and Relocation hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about New Start Realty and Relocation?
Out of 78 verified reviews, 58% of customers left a positive review about New Start Realty and Relocation in Surprise, AZ. 42.3% of reviews are negative. New Start Realty and Relocation has a 32% lower positive review percentage than the average Arizona moving company (58% vs the Arizona state average of 90%).
- Positive57.7%(45)
- Negative42.3%(33)
Based on 78 reviews across Google, Yelp, and other review sites.
What customers like about New Start Realty and Relocation
Affordable rates
Many reviewers found New Start Realty and Relocation to be more budget-friendly than competitors without sacrificing quality.
Good communication
Reviewers frequently mention clear, consistent updates from New Start Realty and Relocation throughout the moving process.
Quick response times
Customer support at New Start Realty and Relocation was often noted for responding to questions or concerns almost immediately
Efficient service
Many customers praise New Start Realty and Relocation for completing moves smoothly and with minimal downtime.
Respectful of property
Customers appreciated how carefully New Start Realty and Relocation's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“Top notch service! Professional, polite and hard working employees with an honest owner. Communication is great from start to finish.”
nun yaVerified ReviewerGoogle“Their efficient, quick and respectful service can't be beat. I highly recommend contacting them first.”
Geo SamVerified ReviewerGoogle“Kevin was very communicative. Pricing was more than fair, and the crew was fast, polite, and efficient.”
Dakota DialVerified ReviewerGoogle“Kevin at New Start was great. He responded quickly, charged no hidden fees, and the crew was efficient and careful with our furniture.”
B BVerified ReviewerGoogle“They were on time, fast, reasonably priced, highly professional, and took excellent care of our belongings.”
Tish TimesVerified ReviewerGoogle
Most common complaints about New Start Realty and Relocation
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some New Start Realty and Relocation clients.
Inaccurate estimates
Estimates from New Start Realty and Relocation were sometimes way off from what customers were ultimately billed.
Unauthorized subcontracting
In some cases, New Start Realty and Relocation handed off the job to another moving service without informing the customer.
What negative reviewers say
“The binding estimates were $3,000 and $2,740, but the final bills were $6,704 and $4,630. My main issue is a lack of honest, transparent pricing.”
Alan T. S.Verified ReviewerYelp“The sales representative promised a direct move, but our furniture was transferred to another mover. We were charged nearly $1,000 more and waited 11 days for delivery.”
Kara KapinosVerified ReviewerGoogle“New Start quoted $2,000, but the final cost was $4,500. Multiple contractors handled the move, and New Start did not help after pickup.”
csandowVerified ReviewerGoogle“Our initial price was $2,800, but added charges raised it to nearly $5,500. New Start used multiple movers, and damage claims went unanswered.”
Taylor IrvineVerified ReviewerGoogle
New Start Realty and Relocation
3.34Surprise, AZ
Save more than 30% on average by comparing movers before you book.
New Start Realty and Relocation
3.34
Surprise, AZ
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from New Start Realty and Relocation, then see how it compares with other top-rated movers in Surprise.
Compare prices side by side
See where New Start Realty and Relocation lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does New Start Realty and Relocation offer?
New Start Realty and Relocation offers local moves.
Services offered
Is New Start Realty and Relocation licensed and insured?
moveBuddha holds no federal licensing record for New Start Realty and Relocation in Surprise, AZ. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover New Start Realty and Relocation holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does New Start Realty and Relocation cost?
New Start Realty and Relocation does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Arizona, you can expect to pay approximately $133/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service Arizona moving companies similar to New Start Realty and Relocation typically bill the amounts below using a $133/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What payment options and discounts does New Start Realty and Relocation offer?
- Accepts
- CashNo credit cards
- Deposit
- Not listed, so ask
New Start Realty and Relocation accepts cash. Credit cards are not accepted, so plan another method for the balance on moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How New Start Realty and Relocation compares with other local movers
With a moveBuddha score of 3.34 out of 5, New Start Realty and Relocation trails the five top-rated movers in the Surprise area, 1.18 points behind Aardvark Movers Inc. New Start Realty and Relocation's score rests on 78 reviews, fewer than any of the five. Where New Start Realty and Relocation falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Camelback MovingPhoenix | 4.72 | 2,291 | 4.8 | 4.7 | A+ |
| 2 | Moving Team Six LLCPhoenix | 4.64 | 1,241 | 4.9 | 4.5 | A+ |
| 3 | Daniel's Moving and Storage, Inc.Phoenix | 4.56 | 260 | 4.7 | 2.3 | A+ |
| 4 | NorthStar Moving CompanyPhoenix | 4.56 | 183 | 4.6 | 4.6 | A+ |
| 5 | Aardvark Movers IncGlendale | 4.52 | 114 | 4.5 | 4.0 | A+ |
| 6 | New Start Realty and RelocationThis mover · ranks #6 | 3.34 | 78 | — | — | — |
How does New Start Realty and Relocation compare to other Arizona movers?
- moveBuddha score#165 of 228(worse than average)
3.34vs 3.79 avg
New Start Realty and Relocation scores 3.34, below the Arizona average of 3.79, and ranks #165 of 228 Arizona movers.
- Positive reviews#211 of 228(worse than average)
58%vs 90% avg
New Start Realty and Relocation has 58% positive reviews, below the Arizona average of 90%, and ranks #211 of 228 Arizona movers.
- Negative reviews#212 of 228(worse than average)
42%vs 9% avg
New Start Realty and Relocation has 42% negative reviews, above the Arizona average of 9%, and ranks #212 of 228 Arizona movers. A lower percentage is better.
- Reviews analyzed#152 of 228(worse than average)
78vs 327 avg
New Start Realty and Relocation has 78 reviews analyzed, below the Arizona average of 327, and ranks #152 of 228 Arizona movers.
| Metric | This moverNew Start Realty and Relocation | Arizona avg | Arizona rank | Difference |
|---|---|---|---|---|
| moveBuddha score#165 of 228 in Arizona | 3.34 | 3.79 | #165 of 228 | −0.45(worse than average) |
| Positive reviews#211 of 228 in Arizona | 58% | 90% | #211 of 228 | −32 pts(worse than average) |
| Negative reviewsLower is better#212 of 228 in Arizona | 42% | 9% | #212 of 228 | +33 pts(worse than average) |
| Reviews analyzed#152 of 228 in Arizona | 78 | 327 | #152 of 228 | −249(worse than average) |
Compared with 228 Arizona movers with moveBuddha profiles. Rank #1 is the best in Arizona.
New Start Realty and Relocation
3.34Surprise, AZ
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from New Start Realty and Relocation, then see how it compares with other top-rated movers in Surprise.
Compare prices side by side
See where New Start Realty and Relocation lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
New Start Realty and Relocation
3.34
Surprise, AZ
Final verdict: New Start Realty and Relocation
New Start Realty and Relocation earns a 3.34/5 moveBuddha Score and ranks #165 among Arizona movers, with 58% positive feedback across 78 customer reviews.
Customers consistently praise its affordable rates and good communication. It is best for customers prioritizing strong communication, efficient moves, and reliable service experience.
The most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Arizona moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact New Start Realty and Relocation
- Phone
- (602) 920-2201
- Profiles
Helpful Arizona moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.