Joy Moving Service Company review 2026 (Sunnyvale, CA)

Updated

Joy Moving Service Company, a Sunnyvale, CA moving company, ranks #941 of 1154 movers in California, with a moveBuddha rating of 3.30/5.

73% of Joy Moving Service Company's 101 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves unprofessional behavior. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Joy Moving Service Company measures up

Joy Moving Service Company ranks #941 out of 1154 movers in California with a moveBuddha Score of 3.30 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

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Is Joy Moving Service Company moveBuddha Certified?

Joy Moving Service Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Joy Moving Service Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Joy Moving Service Company?

Out of 101 verified reviews, 73% of customers left a positive review about Joy Moving Service Company in Sunnyvale, CA. 25.7% of reviews are negative and 1% are neutral. Joy Moving Service Company has a 18% lower positive review percentage than the average California moving company (73% vs the California state average of 91%).

  • Positive73.3%(74)
  • Neutral1%(1)
  • Negative25.7%(26)

Based on 101 reviews across Google, Yelp, and other review sites.

What customers like about Joy Moving Service Company

  • Affordable rates

    Many reviewers found Joy Moving Service Company to be more budget-friendly than competitors without sacrificing quality.

  • Careful handling

    Belongings are treated with caution, and many customers report zero damage thanks to Joy Moving Service Company's attention to detail.

  • Respectful of property

    Customers appreciated how carefully Joy Moving Service Company's team maneuvered furniture through tight spaces without damaging walls or floors.

  • Quick moving process

    The team at Joy Moving Service Company often gets the job done faster than expected, saving clients time.

  • Efficient service

    Many customers praise Joy Moving Service Company for completing moves smoothly and with minimal downtime.

What positive reviewers say

  • “They are fast, responsible and experienced. They cared for my carpet, floor, door, stairs. We had no damage. They offered me good price with great quality.”

    Pegah YakhchalianVerified ReviewerGoogle
  • “I really appreciate their fast and delicate work. They wrapped and loaded all stuff with care, so everything moved without a tiny scratch. All work was done within 2 hours. There was no hidden fee.”

    Julia ParkVerified ReviewerGoogle
  • “Great experience -they were very professional and efficient. They took extra care not to damage or dirty my apartment or furniture, putting down mats and wrapping things up.”

    David CarrollVerified ReviewerGoogle
  • “The two movers were quick, efficient and very friendly. They still did it in amazing time and didn't complain when we added more things. Oh, and did I mention they were affordable?”

    Ted RustVerified ReviewerGoogle

Most common complaints about Joy Moving Service Company

  • Unprofessional behavior

    Complaints included movers using foul language, showing up late, or acting inappropriately.

  • Unexpected charges

    Hidden fees or surprise costs caused dissatisfaction among some Joy Moving Service Company clients.

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

What negative reviewers say

  • “The movers. Peter and Pedro, were very helpful! The owner is unreachable. I was trying to understand why I’m required to pay a $15/box deposit for 25 boxes and they couldn’t explain.”

    Ebra Y.Verified ReviewerGoogle
  • “They broke the dressing table mirrors and misplaced a dining chair. Their office seems not bothered about the losses despite paying 600ish from my pocket for 4hrs.”

    Arun Kumar E RVerified ReviewerGoogle
  • “They would charge for lunch breaks. One bedroom move took four hours but I expected it to be done in 2 hours.”

    Christy KimVerified ReviewerGoogle
  • “They changed my appointed time to the next day without notice, arrived one hour late, charged me for their late time, and demanded tips.”

    Yan LiVerified ReviewerGoogle

Joy Moving Service Company

3.30Sunnyvale, CA

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Is Joy Moving Service Company licensed and insured?

moveBuddha holds no federal licensing record for Joy Moving Service Company in Sunnyvale, CA. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Joy Moving Service Company holds. Ask for a certificate of insurance before you book.

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FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.

How much does Joy Moving Service Company cost?

Joy Moving Service Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.

What similar movers typically bill for a local move

Full-service California moving companies similar to Joy Moving Service Company typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

How Joy Moving Service Company compares with other local movers

With a moveBuddha score of 3.30 out of 5, Joy Moving Service Company trails the five top-rated movers near Sunnyvale, 1.20 points behind Pure Moving Company. Joy Moving Service Company's score rests on 101 reviews, fewer than any of the five. Where Joy Moving Service Company falls behind is quote accuracy, with the lowest quote accuracy score in the group.

The five highest-scoring nearby movers, by moveBuddha score.

#MoverScoreReviews
1Fairprice MoversSan Jose4.641,019
2All Reasons Moving & StorageSan Jose4.56359
3Silicon Valley Moving and StorageSan Jose4.56194
4Best California MoversSanta Clara4.52953
5Pure Moving CompanySan Jose4.50584
6Joy Moving Service CompanyThis mover · ranks #63.30101

How does Joy Moving Service Company compare to other California movers?

  • moveBuddha score#941 of 1154(worse than average)

    3.30vs 3.67 avg

    Joy Moving Service Company scores 3.30, below the California average of 3.67, and ranks #941 of 1154 California movers.

  • Positive reviews#984 of 1154(worse than average)

    73%vs 91% avg

    Joy Moving Service Company has 73% positive reviews, below the California average of 91%, and ranks #984 of 1154 California movers.

  • Negative reviews#998 of 1154(worse than average)

    26%vs 8% avg

    Joy Moving Service Company has 26% negative reviews, above the California average of 8%, and ranks #998 of 1154 California movers. A lower percentage is better.

  • Reviews analyzed#548 of 1154(worse than average)

    101vs 268 avg

    Joy Moving Service Company has 101 reviews analyzed, below the California average of 268, and ranks #548 of 1154 California movers.

MetricThis moverCalifornia avg
moveBuddha score#941 of 1154 in California3.303.67
Positive reviews#984 of 1154 in California73%91%
Negative reviewsLower is better#998 of 1154 in California26%8%
Reviews analyzed#548 of 1154 in California101268

Compared with 1154 California movers with moveBuddha profiles. Rank #1 is the best in California.

Joy Moving Service Company

3.30Sunnyvale, CA

Save more than 30% on average by comparing movers before you book.

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Final verdict: Joy Moving Service Company

Joy Moving Service Company earns a 3.30/5 moveBuddha Score and ranks #941 among California movers, with 73% positive feedback across 101 customer reviews.

Customers consistently praise its affordable rates and careful handling. It is best for customers prioritizing careful handling of belongings, efficient moves, and reliable service experience.

The most common complaint is unprofessional behavior.

All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.

Joy Moving Service Company

Sunnyvale, CA

Get My Free Quote

No obligation · Fast, easy, and free

Or call (408) 887-8895

Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your California moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

Contact Joy Moving Service Company

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

JM
Joy Moving Service Company
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