5 Star Moving & Storage review 2026 (Colorado Springs, CO)
Updated
5 Star Moving & Storage, a Colorado Springs, CO moving company, ranks #129 of 278 movers in Colorado, with a moveBuddha rating of 3.36/5.
79% of 5 Star Moving & Storage's 320 verified customer reviews are positive. Customers most often praise its good communication, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How 5 Star Moving & Storage measures up
5 Star Moving & Storage ranks #129 out of 278 movers in Colorado with a moveBuddha Score of 3.36 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.36.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is 5 Star Moving & Storage moveBuddha Certified?
5 Star Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. 5 Star Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about 5 Star Moving & Storage?
Out of 320 verified reviews, 79% of customers left a positive review about 5 Star Moving & Storage in Colorado Springs, CO. 19.4% of reviews are negative and 1.6% are neutral. 5 Star Moving & Storage has a 10% lower positive review percentage than the average Colorado moving company (79% vs the Colorado state average of 89%).
- Positive79.1%(253)
- Neutral1.6%(5)
- Negative19.4%(62)
Based on 320 reviews across Google, Yelp, and other review sites.
What customers like about 5 Star Moving & Storage
Good communication
Reviewers frequently mention clear, consistent updates from 5 Star Moving & Storage throughout the moving process.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at 5 Star Moving & Storage.
Professional and polite staff
Customers say the 5 Star Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to 5 Star Moving & Storage's attention to detail.
Respectful of property
Customers appreciated how carefully 5 Star Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“Melysa and her team were absolutely delightful to work with. They were quick at responding, professional, and easy to work with. I especially enjoyed working with Anthony on my job.”
Eileen ZarkovackiVerified ReviewerGoogle“5 Star Moving & Storage was incredibly efficient and on time. Their communication was clear, they packed everything carefully, and the crew was very friendly.”
Mitzi MorrisVerified ReviewerGoogle“The packers were very professional, polite, respectful and hard working. Enjoyed their dedication to their work and they went the extra effort.”
Harry CunneffVerified ReviewerGoogle“The guys worked well together. They were careful with my furniture, which I appreciated.”
Paul MeisterVerified ReviewerGoogle“Literally 5 ⭐️ service from the initial call to the check out. They laid runners to protect the floors and padded the doors and corners. The movers were respectful and kind. Communication was great.”
Angie RagsdaleVerified ReviewerGoogle
What mixed reviewers say
“We were notified an hour before arrival that one of the movers did not show up, so we ended up being part of the moving crew. What we expected to take five hours turned into ten.”
Teresa DombrowskiVerified ReviewerGoogle“The second quote, after she saw the property, was approximately $3,000, which was double the amount of the first quote.”
Justine S.Verified ReviewerYelp“The second truck was poorly packed. Heavy boxes were placed on lighter ones, crushing them, and items were tossed in as if it were simply a heap of junk.”
Clare T.Verified ReviewerYelp
Most common complaints about 5 Star Moving & Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Inaccurate estimates
Estimates from 5 Star Moving & Storage were sometimes way off from what customers were ultimately billed.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“Anything packed by 5 Star was damaged: 2 out of 4 TVs broke, along with dishes, cookware, kids' toys, picture frames, and sentimental items.”
Cody FieldsVerified ReviewerGoogle“Cost twice as much as they said it would, took an entire day, and I have not been contacted back. The guys were great but the experience was stressful.”
Natalie MortensenVerified ReviewerGoogle“The guys were very nice, but VERY slow and I was penalized for that. They smashed one of my tables and shattered the glass in several picture frames.”
Kimberly KrodelVerified ReviewerGoogle“They are unprofessional and deceptive. Not everything that was moved was reassembled the way it was supposed to. When I expressed my concerns, she hung up on me.”
Pinkie 2015Verified ReviewerGoogle
5 Star Moving & Storage
3.36Colorado Springs, CO
Save more than 30% on average by comparing movers before you book.
5 Star Moving & Storage
3.36
Colorado Springs, CO
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from 5 Star Moving & Storage, then see how it compares with other top-rated movers in Colorado Springs.
Compare prices side by side
See where 5 Star Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does 5 Star Moving & Storage offer?
5 Star Moving & Storage handles local moves and long-distance moves from Colorado Springs, CO, with services including small moves, senior moves, and packing.
Services offered
Is 5 Star Moving & Storage licensed and insured?
Registered with the FMCSA
US DOT 1645262. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
5 Star Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 1645262.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover 5 Star Moving & Storage holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Department of Defense
- Approved for military movesReported by the mover on its moveBuddha profile
How much does 5 Star Moving & Storage cost?
5 Star Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Colorado, you can expect to pay approximately $130/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Colorado moving companies similar to 5 Star Moving & Storage typically bill the amounts below using a $130/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
5 Star Moving & Storage offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Colorado moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does 5 Star Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
5 Star Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How 5 Star Moving & Storage compares with the top 10 Colorado Springs movers
5 Star Moving & Storage's moveBuddha score of 3.36 out of 5 places it outside the top 10 movers in Colorado Springs, 0.36 points behind Fatboy Slims Moving Company, LLC. At 320 reviews, 5 Star Moving & Storage has fewer reviews than eight of the ten. Where 5 Star Moving & Storage falls behind is review quality, with the lowest review quality score in the group.
The ten highest-scoring local movers near Colorado Springs, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | All My Sons Moving & StorageColorado Springs | 4.52 | 2,285 | 4.5 | 1.8 | A+ |
| 2 | TWO MEN AND A TRUCKColorado Springs | 4.52 | 1,532 | 4.7 | 3.6 | A+ |
| 3 | College Hunks Hauling Junk & MovingColorado Springs | 4.48 | 2,332 | 4.8 | 2.9 | A |
| 4 | Bennett's MovingColorado Springs | 4.44 | 326 | 4.9 | 4.0 | A+ |
| 5 | Johnson Storage & MovingColorado Springs | 4.44 | 291 | 3.8 | 2.2 | F |
| 6 | All My Sons Moving & StorageColorado Springs | 4.44 | 165 | 4.5 | 1.7 | A+ |
| 7 | Fatboy Slims Moving Company LLCColorado Springs | 4.42 | 851 | 4.8 | 2.9 | A+ |
| 8 | Moving DayColorado Springs | 4.34 | 332 | 4.7 | 4.2 | A+ |
| 9 | 2 Guys 4 Hire Professional MovingColorado Springs | 3.86 | 396 | 4.9 | 4.0 | — |
| 10 | Fatboy Slims Moving Company, LLCColorado Springs | 3.72 | 542 | 4.8 | — | — |
| 11 | 5 Star Moving & StorageThis mover · ranks #11 | 3.36 | 320 | — | — | — |
How does 5 Star Moving & Storage compare to other Colorado movers?
- moveBuddha score#129 of 278(worse than average)
3.36vs 3.64 avg
5 Star Moving & Storage scores 3.36, below the Colorado average of 3.64, and ranks #129 of 278 Colorado movers.
- Positive reviews#230 of 278(worse than average)
79%vs 89% avg
5 Star Moving & Storage has 79% positive reviews, below the Colorado average of 89%, and ranks #230 of 278 Colorado movers.
- Negative reviews#227 of 278(worse than average)
19%vs 10% avg
5 Star Moving & Storage has 19% negative reviews, above the Colorado average of 10%, and ranks #227 of 278 Colorado movers. A lower percentage is better.
- Reviews analyzed#89 of 278(worse than average)
320vs 387 avg
5 Star Moving & Storage has 320 reviews analyzed, below the Colorado average of 387, and ranks #89 of 278 Colorado movers.
| Metric | This mover5 Star Moving & Storage | Colorado avg | Colorado rank | Difference |
|---|---|---|---|---|
| moveBuddha score#129 of 278 in Colorado | 3.36 | 3.64 | #129 of 278 | −0.28(worse than average) |
| Positive reviews#230 of 278 in Colorado | 79% | 89% | #230 of 278 | −10 pts(worse than average) |
| Negative reviewsLower is better#227 of 278 in Colorado | 19% | 10% | #227 of 278 | +9 pts(worse than average) |
| Reviews analyzed#89 of 278 in Colorado | 320 | 387 | #89 of 278 | −67(worse than average) |
Compared with 278 Colorado movers with moveBuddha profiles. Rank #1 is the best in Colorado.
5 Star Moving & Storage
3.36Colorado Springs, CO
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from 5 Star Moving & Storage, then see how it compares with other top-rated movers in Colorado Springs.
Compare prices side by side
See where 5 Star Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
5 Star Moving & Storage
3.36
Colorado Springs, CO
Final verdict: 5 Star Moving & Storage
5 Star Moving & Storage earns a 3.36/5 moveBuddha Score and ranks #11 among Colorado Springs movers, with 79% positive feedback across 320 customer reviews.
Customers consistently praise its good communication and friendly and approachable staff. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
5 Star Moving & Storage
3.36
Colorado Springs, CO
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Colorado moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact 5 Star Moving & Storage
- Phone
- (719) 872-1941
- Website
- 5starmovingandstorage.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.