Family First Moving And Storage LLC Review
Fact Checked by:
Positive Reviews
89%
across 139 reviews
moveBuddha Score
4.3/5
based on moveBuddha methodology
Years in Business
4
founded 2022
FMCSA Status
Active
Family First Moving And Storage LLC is a 4.3/5-rated Florida full-service mover, operating since 2022 (4 years in business). Family First Moving And Storage LLC earns 89% positive reviews across 139 verified customer reviews. The company holds active FMCSA registration and operates 2 trucks. All ratings reflect moveBuddha's independent analysis.
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Family First Moving And Storage LLC at a glance
- Track record: 4 years in business with 89% positive customer reviews across 139 verified reviews.
- Scale: 2 trucks operating across Florida
- Industry experience: 4.42/5
- Customer service: 4.72/5
- Review quality: 3.84/5
- Quote accuracy: 44/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Family First Moving And Storage LLC has been in business for 4 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Family First Moving And Storage LLC has about 89% positive reviews across roughly 139 total reviews, with an average Yelp rating of 3.5.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Family First Moving And Storage LLC. Discounts may be available for groups like seniors.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Family First Moving And Storage LLC emphasizes clear communication, careful handling.
Recent reviews
"Frank and his crew are professional and polite. The bid came in quickly and was the best value. Family First was respectful of my property and worked quickly. The crew cleaned up debris and left my place neat and tidy."
"Fast and efficient moving service! Called to schedule a move and the Owner (Frank) had me booked for the next day! The crew was very professional and took care of my items. Definitely recommend those guys!"
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What do customers say about Family First Moving And Storage LLC?
Across 139 verified customer reviews from multiple platforms, 89% are positive, 11% are negative, and 1% are neutral.
What customers like most about Family First Moving And Storage LLC
- Professional and polite staff: Customers say the Family First Moving And Storage LLC's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Family First Moving And Storage LLC for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Family First Moving And Storage LLC's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Family First Moving And Storage LLC throughout the moving process.
- Quick moving process: The team at Family First Moving And Storage LLC often gets the job done faster than expected, saving clients time.
Most common complaints about Family First Moving And Storage LLC
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Family First Moving And Storage LLC clients.
- Lack of communication: Poor or inconsistent updates from Family First Moving And Storage LLC left some customers feeling in the dark.
Positive Family First Moving And Storage LLC Reviews
Yelp
"Frank and his crew are professional and polite. The bid came in quickly and was the best value. Family First was respectful of my property and worked quickly. The crew cleaned up debris and left my place neat and tidy."
Chris Webb, Google
"Fast and efficient moving service! Called to schedule a move and the Owner (Frank) had me booked for the next day! The crew was very professional and took care of my items. Definitely recommend those guys!"
"The movers were professional and hardworking. They attended to our needs with courtesy and respect. Highly recommended!"
Negative Family First Moving And Storage LLC Reviews
"I have found so many items broken... One item was an antique that was simply broken and thrown in the trash. Not even wrapped... At my age and handicap, how many other broken items am I going to find?"
"Do not use this company... didn't put furniture back together, broken frame, damaged mattress, missing items, none of my boxes labeled. Move ended up $500+ more than quote. Total $5k local move plus losses."
Lane M., Yelp
"They did not bring one of my boxes that had my tax documents... moved a picnic table from another unit that I did not authorize... told me to go to an ATM to get him a tip."
Neutral Family First Moving And Storage LLC Reviews
"Needs improvement selecting employees a bit more personable maybe they need to realize we as customers our paying their wages so that's all I'm going to say."
Is Family First Moving And Storage LLC licensed & insured?
Yes. Family First Moving And Storage LLC holds active FMCSA registration under the legal name FAMILY FIRST MOVING AND STORAGE LLC. They operate 2 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 01/26/2026 |
| Fleet size | 2 power units | 01/26/2026 |
| FMCSA inspections | 0 total inspections | 01/26/2026 |
Individuals and companies engaging in for-profit local and intrastate moving within the Sunshine State must register each year with the Department of Agriculture and Consumer Services – Division of Consumer Services. You can verify Family First Moving And Storage LLC's active status on the Florida licensed movers database.
How moveBuddha rated Family First Moving And Storage LLC
Family First Moving And Storage LLC earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Family First Moving And Storage LLC | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Family First Moving And Storage LLC
Family First Moving And Storage LLC receives enthusiastic praise, with 88.5% of 139 feedback items being positive. Customers often highlight the professionalism of staff, efficient service, careful handling of belongings, effective communication, and quick moving process. Movers routinely show respect for property, arrive as scheduled, and demonstrate courtesy while working efficiently, setting the company apart from many competitors. Pricing, transparency, and flexibility also earn positive mentions. Some input raises concerns about item damage, surprises in costs, and difficulty reaching management after issues arise. Despite this, negative experiences make up just 10.8% of all input, while only a single neutral comment exists. Family First stands out for dependable, professional service, but a few customers report problems with damages or billing. Most clients feel their moves are hassle-free and well-managed, particularly appreciating the team's friendliness and responsive communication.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Family First Moving And Storage LLC cost?
Family First Moving And Storage LLC does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Family First Moving And Storage LLC compare to other Pensacola movers?
Family First Moving And Storage LLC ranks alongside the top full-service movers in Pensacola on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Pensacola movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.42 |
83% | A | ||
|
4.36 |
68% | A | ||
|
4.34 |
69% | B- | ||
|
4.3 |
89% | A+ | ||
|
4.34 |
94% | A+ | ||
|
4.26 |
96% | A+ | ||
|
4.3 |
99% | A | ||
|
4.38 |
96% | A+ | ||
|
4.26 |
86% | A+ | ||
|
4.38 |
93% | C+ |
How Family First Moving And Storage LLC's ratings compare to other Pensacola movers
Family First Moving And Storage LLC's Yelp rating (3.5/5) is in line with the average across the 10 movers analyzed in Pensacola, which carry an average Yelp rating of 3.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Family First Moving And Storage LLC | 3.5/5 | -- |
| Pensacola movers | 3.1/5 | 10 movers |
| Florida movers | 3.2/5 | 227 movers |
Final verdict: Family First Moving And Storage LLC
Family First Moving And Storage LLC earns a 4.3/5 moveBuddha score with 89% positive customer reviews across 139 verified reviews. With 4 years in business and 2 trucks operating across Florida, Family First Moving And Storage LLC is a solid option to consider for Florida moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Family First Moving And Storage LLC
Is Family First Moving And Storage LLC a legitimate, licensed mover?
Yes. Family First Moving And Storage LLC holds active FMCSA registration. The company operates 2 trucks. You can verify their licensing status on the Florida state regulator database.
How does Family First Moving And Storage LLC's review score compare to other Florida movers?
Family First Moving And Storage LLC earns 89% positive customer reviews across 139 verified customer reviews. Its composite moveBuddha score is 4.3/5.
Why is Family First Moving And Storage LLC's Yelp rating lower than other sources?
Family First Moving And Storage LLC's 3.5/5 Yelp rating across 8 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Family First Moving And Storage LLC offer?
Family First Moving And Storage LLC is a full-service mover operating in Florida. The company operates 2 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Family First Moving And Storage LLC require a deposit?
Deposit requirements for Family First Moving And Storage LLC depend on the type and timing of your move. Most Florida full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Family First Moving And Storage LLC been in business?
Family First Moving And Storage LLC has been in business for 4 years, founded in 2022. The company holds active FMCSA registration.
How do I choose the right Pensacola moving company?
To pick the best Pensacola mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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