New Chapters Moving, Jacksonville, FL (2026 Review)
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Efficient service
Professional and polite staff
Careful handling
Quick moving process
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Company Stats
Read Full ReviewIndustry Experience 4.1
Companies with more years in business often outperform newer competitors. New Chapters Moving has been in business for many years, demonstrating strong staying power in a competitive industry with services like intrastate moving and office moving.
Review Quality 4.5
Customer reviews are the clearest window into a mover’s reputation. New Chapters Moving has about 97% positive reviews across roughly 232 total reviews, with an average Yelp rating of 3.9.
Quote Accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from New Chapters Moving.
Customer Service 4.1
From responsiveness to follow-through, customer service is a big differentiator. New Chapters Moving emphasizes clear communication, careful handling.
Recent Reviews
"We recently used New Chapters Moving for our move, and they did an outstanding job! From start to finish, the team was professional, efficient, and incredibly careful with our belongings. They arrived on time, worked quickly without cutting corners."
"My movers Brandon and Everett were outstanding! They were super professional, timely, and efficient! They moved my items with care and offered great communication. Hands down, the most smooth and seamless move I’ve ever had!"
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New Chapters Moving Reviews
Review Analysis
Read Reviews
Customer Reviews
97.4% of customers left positive reviews for New Chapters Moving.
2.2% of customers left negative reviews for New Chapters Moving.
0.4% of customers left neutral reviews for New Chapters Moving.
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Compare with other Jacksonville area movers
Get an idea of how New Chapters Moving compares to other Jacksonville movers with the table below.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
81% | A+ | ||
|
4.5 |
84% | A+ | ||
|
4.5 |
97% | A+ | ||
|
4.5 |
89% | B | ||
|
4.52 |
85% | A- | ||
|
4.52 |
98% | A+ | ||
|
4.42 |
85% | A+ | ||
|
4.36 |
97% | A+ | ||
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4.5 |
47% | C+ | ||
|
4.3 |
74% | A+ |
FAQ
Is New Chapters Moving properly licensed?
Individuals and companies engaging in for-profit local and intrastate moving within the Sunshine State must register each year with the Department of Agriculture and Consumer Services – Division of Consumer Services.
The state license number for New Chapters Moving is: 3643, USDOT #: 3881904.
You can also use their state regulator website to look up their active status.
Does New Chapters Moving have any additional locations outside of Jacksonville?
We were only able to find this location for New Chapters Moving.
Is New Chapters Moving associated with a van line?
Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.
New Chapters Moving functions as an independent moving company. They are not affiliated with a van line company.
Should you negotiate with Jacksonville movers?
While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.
Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.
How do I choose a Jacksonville moving company?
To choose the best moving company for you, start by researching reputable movers in Jacksonville. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.
Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Jacksonville moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.
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