New Chapters Moving, Jacksonville, FL (2025 Review)

Ryan Carrigan

Last Updated: Jun 1, 2025
5 min read

New Chapters Moving

5107 University Blvd W Suite 207,
Jacksonville, FL 32216

Customer Praise

Professional and polite staff (40%)
Efficient service (38%)
Careful handling (35%)

Customer Complaints

Damage to items (22%)
Delayed arrival or delivery (19%)
Lack of communication (17%)

Review Analysis

Rave reviews make New Chapters Moving stand out in the industry, with 232 customer comments analyzed—an impressive 97.4% express satisfaction. Customers praise their efficient service, friendly and professional staff, careful handling of belongings, speedy moves, and helpful crews. Pricing is seen as reasonable and many mention stress-free, smooth experiences. A small group report negatives, most often tied to delays, damaged goods, or less friendly interactions. Despite these issues, the company's track record for promptness and professionalism sets them apart from typical moving firms, especially in competitive markets where missed schedules and broken items are common. The overwhelmingly positive feedback shows New Chapters Moving delivers above expectations for reliability and quality.

Get a Quote (904) 643-2973

Services

Local Moves
Intrastate moves
Full-service packing
Senior moves
Office moves

Company info

DOT #: 3881904
FMCSA Rating: None (Updated 2023-02-26)
Number of trucks: 1
Number of drivers: 1
Miles Driven: 1,500 (2022)
No deposit required
Pay by credit card
Ask for special discounts and offers

Note: If you're moving out of state, check out our list of the best long distance movers in Florida.

Cost to move with New Chapters Moving

On average, the cost to hire movers in Florida is $116 an hour.

You could pay more or less with New Chapters Moving depending on the specific details of your move. For an estimate of your move costs you can use our Moving Cost Calculator.

Compare with other Jacksonville-area movers

Company	Quote	Rating
most popular New Chapters Moving	Get A Quote	3.9 overall rating
most popular Bellhop Moving	Get A Quote	4.62 overall rating
most popular Flex Moving & Storage	Get A Quote	4.42 overall rating
Stewart Moving & Storage	Get A Quote	4.8 overall rating
Baymeadows Movers	Get A Quote	4.76 overall rating

Moving out of Florida?

If you are moving from Jacksonville, FL, to another state, finding a company that is well-versed in interstate relocations is key to having as stress-free an experience as possible.

The top interstate movers understand the particular logistics involved in out-of-state relocations and have the equipment and manpower to safely and efficiently move your belongings across state lines.

Company	Quote	Rating
Safeway Moving	Get A Quote	4.85 / 5
Mayzlin Relocation	Get A Quote	4.9 / 5
American Van Lines	Get A Quote	4.5 / 5

Cost to move out of Florida

If you're moving out of state, here are some sample moving quotes:

Florida to New York: $977 – $6,704
Florida to California: $1,998 – $8,620
Florida to Illinois: $953 – $7,010
Florida to Texas: $1,153 – $6,850
Florida to Arizona: $1,668 – $7,586

Click here to see all popular moving routes.

FAQ

Is New Chapters Moving properly licensed?

Individuals and companies engaging in for-profit local and intrastate moving within the Sunshine State must register each year with the Department of Agriculture and Consumer Services – Division of Consumer Services.

The state license number for New Chapters Moving is: 3643 , USDOT #: 3881904.

You can also use their state regulator website to look up their active status.

Does New Chapters Moving have any additional locations outside of Jacksonville?

We were only able to find this location for New Chapters Moving.

Is New Chapters Moving Associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

New Chapters Moving functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Jacksonville movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Jacksonville moving company?

To choose the best moving company for you, start by researching reputable movers in Jacksonville. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Jacksonville moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.