Kirby's Moving & Storage Company review 2026 (Urbandale, IA)
In business since 2017 · Updated
Kirby's Moving & Storage Company is an Urbandale, IA mover ranked #39 of 58 movers in Iowa with a 3.70/5 rating.
96% of Kirby's Moving & Storage Company's 267 verified customer reviews are positive. Customers most often praise its flexibility, while the most common complaint involves unexpected charges.
Kirby's Moving & Storage Company has been in business since 2017. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Kirby's Moving & Storage Company measures up
Across 267 reviews, Kirby's Moving & Storage Company in Urbandale, IA has an A+ rating from the Better Business Bureau.
Kirby's Moving & Storage Company ranks #39 out of 58 movers in Iowa with a moveBuddha Score of 3.70 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.70.
- Industry experience
- 3.6
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
Better Business Bureau
Based on BBB profile
Is Kirby's Moving & Storage Company moveBuddha Certified?
Kirby's Moving & Storage Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Kirby's Moving & Storage Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Kirby's Moving & Storage Company?
Out of 267 verified reviews, 96% of customers left a positive review about Kirby's Moving & Storage Company in Urbandale, IA. 3.4% of reviews are negative and 0.4% are neutral. Kirby's Moving & Storage Company has a 7% higher positive review percentage than the average Iowa moving company (96% vs the Iowa state average of 89%).
- Positive96.3%(257)
- Neutral0.4%(1)
- Negative3.4%(9)
Based on 267 reviews across Google, Yelp, and other review sites.
What customers like about Kirby's Moving & Storage Company
Flexibility
Clients liked that Kirby's Moving & Storage Company was willing to adjust schedules or accommodate last-minute changes.
Affordable rates
Many reviewers found Kirby's Moving & Storage Company to be more budget-friendly than competitors without sacrificing quality.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Kirby's Moving & Storage Company.
Quick moving process
The team at Kirby's Moving & Storage Company often gets the job done faster than expected, saving clients time.
Respectful of property
Customers appreciated how carefully Kirby's Moving & Storage Company's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“Kirby’s was amazing to work with! Quick, friendly, and affordable. Highly recommend and we would definitely use them again if needed!”
Annie PeytonVerified ReviewerGoogle“Kirby’s made our residential move seamless! They were efficient, respectful, didn’t waste time and made sure everything was done as asked!”
Michelle VerripsVerified ReviewerGoogle“I was really impressed with their responsiveness, flexibility, and how quick they worked! I was in need for last minute assistance in moving a couple pieces of furniture and they were at my house that same day.”
Brianna BurmaVerified ReviewerGoogle“Their quotes were the best in the area and they finished a little early and under their quote! They were champs handling all of the stairs with our heavy furniture.”
Katie BaumertVerified ReviewerGoogle“The guys at Kirby’s did an awesome job! They were all very helpful, courteous and respectful of my old and new home. They were very meticulous when it came to wrapping and packing up all my belongings.”
Bria VogtVerified ReviewerGoogle
What mixed reviewers say
“Filled out request for bid.. never got a reply…”
Edward CoutoVerified ReviewerGoogle
Most common complaints about Kirby's Moving & Storage Company
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Kirby's Moving & Storage Company clients.
Inexperienced movers
Some clients felt the crew lacked basic moving skills or sufficient training.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
What negative reviewers say
“Do Not use Kirby’s Moving company……they overcharged us…owner knew how many items we had having come to our places and he saw everything. It was $2,000 more than estimate.”
Michele GivanVerified ReviewerGoogle“They had no idea how to do the bed and I put a yt video on how to disassemble. The pump was not hooked back up, neither were the tube's.”
ShaeLynn PalmerVerified ReviewerGoogle“Started calling them at 9 AM asking where they were. They showed up with a truck about 5 times the size they needed at 9:20.”
Conrad CregorVerified ReviewerGoogle“The movers showed up unannounced. A few hours later I received my final bill which showed they charged me for an additional three movers!”
Kelly Jo P.Verified ReviewerYelp
Kirby's Moving & Storage Company
3.70Urbandale, IASince 2017
Save more than 30% on average by comparing movers before you book.
Kirby's Moving & Storage Company
3.70
Urbandale, IA · Since 2017
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Kirby's Moving & Storage Company, then see how it compares with other top-rated movers in Urbandale.
Compare prices side by side
See where Kirby's Moving & Storage Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Kirby's Moving & Storage Company offer?
Kirby's Moving & Storage Company handles long-distance moves from Urbandale, IA, with services including packing, packing materials, and storage.
Services offered
Is Kirby's Moving & Storage Company licensed and insured?
moveBuddha holds no federal licensing record for Kirby's Moving & Storage Company in Urbandale, IA. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Kirby's Moving & Storage Company holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Kirby's Moving & Storage Company cost?
Kirby's Moving & Storage Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Iowa, you can expect to pay approximately $136/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Iowa moving companies similar to Kirby's Moving & Storage Company typically bill the amounts below using a $136/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Kirby's Moving & Storage Company offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Iowa moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Kirby's Moving & Storage Company offer?
- Accepts
- Credit CardsCash
- Deposit
- Not listed, so ask
- Discounts
- Military
Kirby's Moving & Storage Company accepts credit cards and cash. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Kirby's Moving & Storage Company also offers a military discount. Ask what you qualify for and how much you could save before you book.
How Kirby's Moving & Storage Company compares with other local movers
With a moveBuddha score of 3.70 out of 5, Kirby's Moving & Storage Company trails the five highest-scoring moving companies near Urbandale, 0.56 points behind Select Van & Storage Co.. Where Kirby's Moving & Storage Company falls behind is industry experience, with the lowest industry experience score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | TWO MEN AND A TRUCKUrbandale | 4.56 | 1,052 | 4.7 | 3.3 | A+ |
| 2 | College Hunks Hauling Junk & MovingClive | 4.42 | 1,864 | 4.8 | 2.8 | A+ |
| 3 | All Mighty Movers LLCDes Moines | 4.36 | 25 | 4.8 | 3.1 | A+ |
| 4 | Adamantine Spine MovingDes Moines | 4.30 | 646 | 5.0 | 5.0 | A+ |
| 5 | Select Van & Storage Co.West Des Moines | 4.26 | 40 | 4.4 | 1.0 | — |
| 6 | Kirby's Moving & Storage CompanyThis mover · ranks #6 | 3.70 | 267 | — | — | A+ |
How does Kirby's Moving & Storage Company compare to other Iowa movers?
- moveBuddha score#39 of 58(worse than average)
3.70vs 3.91 avg
Kirby's Moving & Storage Company scores 3.70, below the Iowa average of 3.91, and ranks #39 of 58 Iowa movers.
- Positive reviews#19 of 58(better than average)
96%vs 89% avg
Kirby's Moving & Storage Company has 96% positive reviews, above the Iowa average of 89%, and ranks #19 of 58 Iowa movers.
- Negative reviews#21 of 58(better than average)
3%vs 9% avg
Kirby's Moving & Storage Company has 3% negative reviews, below the Iowa average of 9%, and ranks #21 of 58 Iowa movers. A lower percentage is better.
- Reviews analyzed#15 of 58(better than average)
267vs 232 avg
Kirby's Moving & Storage Company has 267 reviews analyzed, above the Iowa average of 232, and ranks #15 of 58 Iowa movers.
- BBB rating#22 of 58(better than average)
A+vs A avg
Kirby's Moving & Storage Company has a BBB rating of A+, above the Iowa average of A, and ranks #22 of 58 Iowa movers.
- Years in business#29 of 58(worse than average)
9 yearsvs 36 years avg
Kirby's Moving & Storage Company has been in business for 9 years, below the Iowa average of 36 years, and ranks #29 of 58 Iowa movers.
| Metric | This moverKirby's Moving & Storage Company | Iowa avg | Iowa rank | Difference |
|---|---|---|---|---|
| moveBuddha score#39 of 58 in Iowa | 3.70 | 3.91 | #39 of 58 | −0.21(worse than average) |
| Positive reviews#19 of 58 in Iowa | 96% | 89% | #19 of 58 | +7 pts(better than average) |
| Negative reviewsLower is better#21 of 58 in Iowa | 3% | 9% | #21 of 58 | −6 pts(better than average) |
| Reviews analyzed#15 of 58 in Iowa | 267 | 232 | #15 of 58 | +35(better than average) |
| BBB rating#22 of 58 in Iowa | A+ | A | #22 of 58 | +1 step(better than average) |
| Years in business#29 of 58 in Iowa | 9 years | 36 years | #29 of 58 | −27(worse than average) |
Compared with 58 Iowa movers with moveBuddha profiles. Rank #1 is the best in Iowa.
Kirby's Moving & Storage Company
3.70Urbandale, IASince 2017
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Kirby's Moving & Storage Company, then see how it compares with other top-rated movers in Urbandale.
Compare prices side by side
See where Kirby's Moving & Storage Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Kirby's Moving & Storage Company
3.70
Urbandale, IA · Since 2017
Final verdict: Kirby's Moving & Storage Company
Kirby's Moving & Storage Company earns a 3.70/5 moveBuddha Score and ranks #39 among Iowa movers, with 96% positive feedback across 267 customer reviews.
Customers consistently praise its flexibility and affordable rates. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With a track record dating to 2017, it has less history than the average Iowa mover, and the most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Iowa moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Kirby's Moving & Storage Company
- Phone
- (515) 882-0020
- Website
- kirbysmovingco.com
- Profiles
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.