Austin's Moving Company, LLC Review 2026 (Greensboro, NC)
Fact Checked by:
Positive
Reviews
40%
across 10 reviews
moveBuddha
Score
4.3/5
based on moveBuddha methodology
Years in
Business
16
founded 2010
FMCSA
Status
Active
Austin's Moving Company, LLC is a 4.3/5-rated North Carolina full-service mover, operating since 2010 (16 years in business). Austin's Moving Company, LLC earns 40% positive reviews across 10 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Austin's Moving Company, LLC at a glance
- Track record: 16 years in business with 40% positive customer reviews (10 verified reviews)
- Scale: 3 trucks operating across North Carolina
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
Austin's Moving Company, LLC's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 89% of Greensboro movers (85% nationally)
- Piano moving: A specialty offered by 79% of Greensboro movers (71% nationally)
What this Austin's Moving Company, LLC review covers
Professional and polite staff
Efficient service
Careful handling
Transparent pricing
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Austin's Moving Company, LLC has been in business for 16 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Austin's Moving Company, LLC has about 40% positive reviews across roughly 10 total reviews, with an average Yelp rating of 2.3.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Austin's Moving Company, LLC.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Austin's Moving Company, LLC emphasizes clear communication, careful handling.
Recent reviews
They took care with my items AND confirmed several times what was going to the trash before moving it. They are now my first choice for heavy lifting.
They arrived at the agreed time and got immediately to the job. Staff is friendly and motivated. Helped me set up furniture, took extra items to consignment for me at no charge.
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Payment methods
What do customers say about Austin's Moving Company, LLC?
Austin's Moving Company, LLC pulls in 40% positive reviews out of 10 verified ratings from multiple platforms, 60% negative, and 0% neutral.
What customers like most about Austin's Moving Company, LLC
- Professional and polite staff: Customers say the Austin's Moving Company, LLC's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Austin's Moving Company, LLC for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Austin's Moving Company, LLC's attention to detail.
- Transparent pricing: Many reviewers felt confident booking with Austin's Moving Company, LLC due to honest, upfront pricing and no surprise fees.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Austin's Moving Company, LLC
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
Positive Austin's Moving Company, LLC Reviews
Yelp
They took care with my items AND confirmed several times what was going to the trash before moving it. They are now my first choice for heavy lifting.
Yelp
They arrived at the agreed time and got immediately to the job. Staff is friendly and motivated. Helped me set up furniture, took extra items to consignment for me at no charge.
Yelp
Excellent communication and responsiveness, flexibility, promptness, respectful and hard working. It took longer than the initial estimate but they made up for it with their hard work.
Negative Austin's Moving Company, LLC Reviews
Yelp
Scratches and gouges left all over my rental property floor and a tear in the chair. Cecil promised to fix but never followed up. Worst move I have ever had.
Yelp
Employees reek of alcohol and have horrible attitudes. Job was not completed and my pictures were taken to the dump without permission. Do not trust these criminals.
Yelp
Broken and scratched furniture, items thrown randomly in boxes, missing pieces, and poor packing. This was the worst move of many I've experienced.
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Is Austin's Moving Company, LLC licensed & insured?
Yes. Austin's Moving Company, LLC is FMCSA-registered and active, operating under the legal name AUSTINS MOVING COMPANY LLC. The company runs 3 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/30/2026 |
| Fleet size | 3 power units | 05/30/2026 |
For-profit household goods carriers in the state fall under the jurisdiction of the North Carolina Utilities Commission, Transportation Division. All legitimate movers should have a “C Number” issued by the commission, signifying that they’ve met minimum insurance requirements and adhere to the provisions outlined in the state’s Maximum Rate Tariff (MRT). You can verify Austin's Moving Company, LLC's active status on the North Carolina licensed movers database.
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How moveBuddha rated Austin's Moving Company, LLC
Austin's Moving Company, LLC earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 4.4/5 average among Greensboro movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Austin's Moving Company, LLC | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3.66/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Austin's Moving Company, LLC
Moving stories from Austin's Moving Company, LLC range from satisfied customers praising their professionalism and helpful staff, to others voicing concerns about property damage and delays. In 10 feedback entries, 40% expressed satisfaction, highlighting polite workers, efficient service, careful item handling, transparent rates, and staff who go above standard duties. On the other side, 60% reported problems such as damaged belongings, missed timelines, and bills that exceeded estimates. Compared to typical moving services, the company stands out for strong communication and professionalism, but falls short regarding consistency and care for client property. This suggests customers should weigh the risks of potential damage or delays against the company's praised courtesy and work ethic.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does Austin's Moving Company, LLC cost?
Austin's Moving Company, LLC does not publish standard hourly rates or flat-fee pricing publicly. Movers in Greensboro charge an average of $150/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom North Carolina move
$908 – $2,022
How does Austin's Moving Company, LLC compare to other Greensboro movers?
Austin's Moving Company, LLC ranks alongside the top full-service movers in Greensboro on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Greensboro movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
69% | A+ | ||
|
4.48 |
90% | A+ | ||
|
4.48 |
78% | A+ | ||
|
4.48 |
94% | A+ | ||
|
4.44 |
83% | A+ | ||
|
4.36 |
91% | N/A | ||
|
4.38 |
100% | C+ | ||
|
4.62 |
91% | A+ | ||
|
4.36 |
93% | A+ | ||
|
4.3 |
90% | A+ |
How Austin's Moving Company, LLC's ratings compare to other Greensboro movers
Austin's Moving Company, LLC's Yelp rating (2.3/5) is lower than the average across the 19 movers analyzed in Greensboro, which carry an average Yelp rating of 3.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Austin's Moving Company, LLC | 2.3/5 | -- |
| Greensboro movers | 3.0/5 | 19 movers |
| North Carolina movers | 3.4/5 | 117 movers |
Final verdict: Austin's Moving Company, LLC
Austin's Moving Company, LLC earns a 4.3/5 moveBuddha score, backed by 40% positive customer reviews across 10 verified reviews. Over 16 years in business and 3 trucks operating across North Carolina, Austin's Moving Company, LLC has built a reputation for professional and polite staff and efficient service, making it worth a look for your North Carolina move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
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FAQs about Austin's Moving Company, LLC
Why is Austin's Moving Company, LLC's Yelp rating lower than other sources?
Austin's Moving Company, LLC's 2.3/5 Yelp rating across 9 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
How long has Austin's Moving Company, LLC been in business?
Austin's Moving Company, LLC has been in business for 16 years, founded in 2010. The company is FMCSA-registered and active.
Does Austin's Moving Company, LLC offer piano moving?
Yes, Austin's Moving Company, LLC offers piano moving. That's a specialty only 79% of Greensboro movers provide, compared to 71% nationally.
How does Austin's Moving Company, LLC's review score compare to other North Carolina movers?
Austin's Moving Company, LLC earns 40% positive customer reviews across 10 verified customer reviews. Its composite moveBuddha score is 4.3/5. That's below the 79% average among Greensboro movers, and below the 87% North Carolina average.
Does Austin's Moving Company, LLC require a deposit?
How much deposit Austin's Moving Company, LLC asks for depends on your move type and timing. Most North Carolina full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
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