Excel Moving and Storage Review
Fact Checked by:
Positive Reviews
90%
across 171 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
56
founded 1970
FMCSA Status
Active
Satisfactory rating
Excel Moving and Storage is a 4.4/5-rated North Carolina full-service mover, operating since 1970 (56 years in business). Excel Moving and Storage earns 90% positive reviews across 171 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 1,056 trucks. All ratings reflect moveBuddha's independent analysis.
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Excel Moving and Storage at a glance
- Track record: 56 years in business with 90% positive customer reviews across 171 verified reviews.
- Scale: 1,056 trucks operating across North Carolina
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 44/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Excel Moving and Storage has been in business for 56 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Excel Moving and Storage has about 90% positive reviews across roughly 171 total reviews, with an average Yelp rating of 3.5.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Excel Moving and Storage, and Excel Moving and Storage makes deposit expectations clear upfront.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Excel Moving and Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"The move was so well organized, smooth, and quick. The employees they assigned to our move were polite, knowledgeable and reliable. Would use them again and will recommend."
"Movers worked together very well. Very careful with furniture. Worked very efficiently and were very gracious. We have moved often. This move was one of the best ever."
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What do customers say about Excel Moving and Storage?
Across 171 verified customer reviews from multiple platforms, 90% are positiveLiquid error (line 376): comparison of String with 0 failedLiquid error (line 376): comparison of String with 0 failed.
What customers like most about Excel Moving and Storage
- Professional and polite staff: Customers say the Excel Moving and Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Excel Moving and Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Excel Moving and Storage's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Excel Moving and Storage throughout the moving process.
- Quick moving process: The team at Excel Moving and Storage often gets the job done faster than expected, saving clients time.
Most common complaints about Excel Moving and Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Lack of communication: Poor or inconsistent updates from Excel Moving and Storage left some customers feeling in the dark.
Positive Excel Moving and Storage Reviews
maureen rogge, Google
"The move was so well organized, smooth, and quick. The employees they assigned to our move were polite, knowledgeable and reliable. Would use them again and will recommend."
Jean Johnson, Google
"Movers worked together very well. Very careful with furniture. Worked very efficiently and were very gracious. We have moved often. This move was one of the best ever."
Jane Krueger, Google
"All crews were professional, hardworking, respectful of our things, and on-time!...Senior packers did an incredible job...the crew...were absolutely incredible!!"
Negative Excel Moving and Storage Reviews
"The moving team...destroyed a ton of furniture. SEVERE scrapes, gouges, dents on 8 major items, plus a ton of crushed boxes. They also just straight up lost a tabletop...claims agent was impossible to reach."
"Horrible experience!! Do not use!! Terrible customer service!! They were a no show the day of our expected delivery - and never called!!...communication has been terrible and the customer service even worse!"
Yelp
"Our furniture and belongings arrived broken and smashed. Lampshade smashed, boxes crushed, chair's back broke off, rug missing...The furniture was also delivered outside the delivery window."
Neutral Excel Moving and Storage Reviews
"At first I thought they all did a great job .I don't know who was responsible for the things I am finding as I get moved in, but my antique pieces took quite a hit. A chair leg...shattered...other costly repairs."
"We had a marginal experience. We had a small load going from Greensboro to Atlanta...almost 2 weeks for the delivery. Scheduling/coordination between the two was very poor and Excel's communications were nonexistent..."
Is Excel Moving and Storage licensed & insured?
Yes. Excel Moving and Storage holds active FMCSA registration under the legal name ALLIED VAN LINES INC. The company holds a satisfactory safety rating from the FMCSA. They operate 1,056 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/31/2026 |
| Safety rating | Satisfactory | 05/31/2026 |
| Fleet size | 1,056 power units | 05/31/2026 |
| FMCSA inspections | 1 total inspections | 05/31/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
For-profit household goods carriers in the state fall under the jurisdiction of the North Carolina Utilities Commission, Transportation Division. All legitimate movers should have a “C Number” issued by the commission, signifying that they’ve met minimum insurance requirements and adhere to the provisions outlined in the state’s Maximum Rate Tariff (MRT). You can verify Excel Moving and Storage's active status on the North Carolina licensed movers database.
How moveBuddha rated Excel Moving and Storage
Excel Moving and Storage earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Excel Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Excel Moving and Storage
Moving with Excel gets high marks from most customers, with 154 of 171 reviewers reporting an excellent experience. Clients praise the company’s professional and polite teams, efficient and quick service, careful handling of goods, and strong communication before and during the move. Many note stress-free moves and willingness to recommend the service. Some complaints highlight troubling property damage, lost or misplaced items, and hard-to-reach or unresponsive staff, especially for out-of-state moves. A small number described issues with delivery delays or unfulfilled promises. Compared to most movers, Excel consistently exceeds expectations in professionalism and speed, though a few clients experienced serious setbacks tied to item care and follow-up. Most people can expect a reliable, courteous moving process with this company, but those with high-value or sentimental items should be clear about expectations for handling and communication.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Excel Moving and Storage cost?
Excel Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Excel Moving and Storage compare to other Greensboro movers?
Excel Moving and Storage ranks alongside the top full-service movers in Greensboro on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Greensboro movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.4 |
90% | A+ | ||
|
4.52 |
43% | A+ | ||
|
4.52 |
69% | A+ | ||
|
4.48 |
83% | A+ | ||
|
4.48 |
78% | A+ | ||
|
4.42 |
91% | N/A | ||
|
4.42 |
90% | A+ | ||
|
4.38 |
100% | C+ | ||
|
4.34 |
93% | A+ | ||
|
4.5 |
91% | A+ |
How Excel Moving and Storage's ratings compare to other Greensboro movers
Excel Moving and Storage's Yelp rating (3.5/5) is in line with the average across the 19 movers analyzed in Greensboro, which carry an average Yelp rating of 3.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Excel Moving and Storage | 3.5/5 | -- |
| Greensboro movers | 3.0/5 | 19 movers |
| North Carolina movers | 3.5/5 | 116 movers |
Final verdict: Excel Moving and Storage
Excel Moving and Storage earns a 4.4/5 moveBuddha score with 90% positive customer reviews across 171 verified reviews. With 56 years in business and 1,056 trucks operating across North Carolina, Excel Moving and Storage is a solid option to consider for North Carolina moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Excel Moving and Storage
Is Excel Moving and Storage a legitimate, licensed mover?
Yes. Excel Moving and Storage holds active FMCSA registration. The company operates 1,056 trucks. You can verify their licensing status on the North Carolina state regulator database.
How does Excel Moving and Storage's review score compare to other North Carolina movers?
Excel Moving and Storage earns 90% positive customer reviews across 171 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Excel Moving and Storage offer?
Excel Moving and Storage is a full-service mover operating in North Carolina. The company operates 1,056 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Excel Moving and Storage require a deposit?
Deposit requirements for Excel Moving and Storage depend on the type and timing of your move. Most North Carolina full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Excel Moving and Storage been in business?
Excel Moving and Storage has been in business for 56 years, founded in 1970. The company holds active FMCSA registration.
Is Excel Moving and Storage associated with a van line?
Yes. Excel Moving and Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Greensboro moving company?
To pick the best Greensboro mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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