Union Transfer & Storage Review
Fact Checked by:
Positive Reviews
99%
across 82 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
96
founded 1930
Union Transfer & Storage is a 4.4/5-rated North Carolina full-service mover, operating since 1930 (96 years in business). Union Transfer & Storage earns 99% positive reviews across 82 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Union Transfer & Storage at a glance
- Track record: 96 years in business with 99% positive customer reviews across 82 verified reviews.
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 3.86/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Union Transfer & Storage has been in business for 96 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Union Transfer & Storage has about 99% positive reviews across roughly 82 total reviews, with an average Yelp rating of 4.5.
Quote accuracy 3.8
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Union Transfer & Storage, and Union Transfer & Storage makes deposit expectations clear upfront.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Union Transfer & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
From our first contact with Billy Justice, the experience far exceeded our expectations. Reasonable quote, 24-hour turnaround, handled our belongings like the Mona Lisa. Everything arrived on time without damage. Highly recommend this team!
Professional, professional and professional. Great job. Not a scratch on the furniture or walls. Guys were friendly and moved quickly. Recommend in a heartbeat.
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What do customers say about Union Transfer & Storage?
Across 82 verified customer reviews from multiple platforms, 99% are positive, 1% are negative, and 0% are neutral.
What customers like most about Union Transfer & Storage
- Professional and polite staff: Customers say the Union Transfer & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Union Transfer & Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Union Transfer & Storage's attention to detail.
- Quick moving process: The team at Union Transfer & Storage often gets the job done faster than expected, saving clients time.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Union Transfer & Storage
- Insurance issues: There were frustrations around slow claims processing or denied damage claims.
Positive Union Transfer & Storage Reviews
From our first contact with Billy Justice, the experience far exceeded our expectations. Reasonable quote, 24-hour turnaround, handled our belongings like the Mona Lisa. Everything arrived on time without damage. Highly recommend this team!
Professional, professional and professional. Great job. Not a scratch on the furniture or walls. Guys were friendly and moved quickly. Recommend in a heartbeat.
All the guys who work for this company are fantastic. Extremely careful with everything, not tracking dirt. Respectful and patient. Can’t recommend them highly enough.
Negative Union Transfer & Storage Reviews
Don’t bother insuring your items they won’t honor their policy. Get everything in writing & be aware they care more about their time than yours. Beware
How moveBuddha rated Union Transfer & Storage
Union Transfer & Storage earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Union Transfer & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.86/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Union Transfer & Storage
Word travels fast when movers get it right—Union Transfer & Storage stands out with an impressive 98.8% positive customer feedback from 82 reviews. Clients highlight their efficient service, professional staff, careful item handling, and prompt movers. Many mention how helpful and friendly the crews are, making moves less stressful. The team regularly goes above and beyond, even accommodating last-minute needs and complex moves. Secure handling and open communication also set them apart from most moving companies. Negative feedback is rare, with just one complaint about insurance policy handling. In this industry, such a high ratio of praise signals Union Transfer & Storage as a top performer with reliable, quality service and a trustworthy reputation.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Union Transfer & Storage cost?
Union Transfer & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Union Transfer & Storage compare to other Asheville movers?
Union Transfer & Storage ranks alongside the top full-service movers in Asheville on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Asheville movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.48 |
93% | A+ | ||
|
4.48 |
82% | A+ | ||
|
4.52 |
96% | A+ | ||
|
4.5 |
59% | A+ | ||
|
4.4 |
99% | A+ | ||
4.12 |
96% | N/A | ||
|
4.36 |
98% | A+ | ||
|
4.48 |
88% | F | ||
|
4.52 |
93% | A+ | ||
|
4.52 |
46% | A |
How Union Transfer & Storage's ratings compare to other Asheville movers
Union Transfer & Storage earns a higher-than-average Yelp rating (4.5/5) across the 8 movers analyzed in Asheville, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Union Transfer & Storage | 4.5/5 | -- |
| Asheville movers | 3.7/5 | 8 movers |
| North Carolina movers | 3.5/5 | 116 movers |
Final verdict: Union Transfer & Storage
Union Transfer & Storage earns a 4.4/5 moveBuddha score with 99% positive customer reviews across 82 verified reviews. With 96 years in business, Union Transfer & Storage is a solid option to consider for North Carolina moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Union Transfer & Storage
How does Union Transfer & Storage's review score compare to other North Carolina movers?
Union Transfer & Storage earns 99% positive customer reviews across 82 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Union Transfer & Storage offer?
Union Transfer & Storage is a full-service mover operating in North Carolina. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Union Transfer & Storage require a deposit?
Deposit requirements for Union Transfer & Storage depend on the type and timing of your move. Most North Carolina full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Union Transfer & Storage been in business?
Union Transfer & Storage has been in business for 96 years, founded in 1930.
Is Union Transfer & Storage associated with a van line?
Yes. Union Transfer & Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Asheville moving company?
To pick the best Asheville mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Union Transfer & Storage?
Compare Union Transfer & Storage's quote against other top North Carolina movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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