Union Transfer & Storage review 2026 (Arden, NC)
In business since 1929 · Updated
Union Transfer & Storage is an Arden, NC mover ranked #37 of 313 movers in North Carolina with a 4.42/5 rating.
97% of Union Transfer & Storage's 91 verified customer reviews are positive. Customers most often praise its flexibility, while the most common complaint involves insurance issues.
Union Transfer & Storage has been in business since 1929. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Union Transfer & Storage measures up
Across 91 reviews, Union Transfer & Storage in Arden, NC is rated 5/5 on Google (71 reviews) and 4.5/5 on Yelp (8 reviews), and has an A+ rating from the Better Business Bureau.
Union Transfer & Storage ranks #37 out of 313 movers in North Carolina with a moveBuddha Score of 4.42 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.42.
- Website
- 5.0
- Industry experience
- 5.0
- Brand
- 4.5
- Customer service
- 4.4
- Review quality
- 4.2
Google rating
Based on 71 reviews
Yelp rating
Based on 8 reviews
Better Business Bureau
Based on BBB profile
Is Union Transfer & Storage moveBuddha Certified?
Union Transfer & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Union Transfer & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Union Transfer & Storage?
Out of 91 verified reviews, 97% of customers left a positive review about Union Transfer & Storage in Arden, NC. 3.3% of reviews are negative. Union Transfer & Storage has a 6% higher positive review percentage than the average North Carolina moving company (97% vs the North Carolina state average of 91%).
- Positive96.7%(88)
- Negative3.3%(3)
Based on 91 reviews across Google, Yelp, and other review sites.
What customers like about Union Transfer & Storage
Flexibility
Clients liked that Union Transfer & Storage was willing to adjust schedules or accommodate last-minute changes.
Consistency and follow-up
Reviewers liked that Union Transfer & Storage stayed in touch before and after the move to ensure everything went smoothly.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Union Transfer & Storage.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Union Transfer & Storage's attention to detail.
Quick moving process
The team at Union Transfer & Storage often gets the job done faster than expected, saving clients time.
What positive reviewers say
“Our move included packing, crating, loading and unloading. The team was professional, organized, flexible and hardworking; they exceeded deadlines, stayed available, and everything arrived in the best condition possible.”
Greg CoffmanVerified ReviewerGoogle“They were thorough, careful, organized, personable, and treated our belongings as their own, packing antiques and fragile items. I will not move again without them.”
Katrina JohnsonVerified ReviewerGoogle“The entire team made moving pleasant: courteous, thoughtful, careful, and quick. They made my move easy.”
Brandi HillmanVerified ReviewerGoogle“We have used Union Transfer and Storage twice; movers were quick, efficient, and careful. Booking was handled exceptionally well, and we were called to confirm the date and time.”
YelpVerified Reviewer
Most common complaints about Union Transfer & Storage
Insurance issues
There were frustrations around slow claims processing or denied damage claims.
Lack of communication
Poor or inconsistent updates from Union Transfer & Storage left some customers feeling in the dark.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“We were promised an estimate by Friday but received no estimate, call, email, or explanation. The lack of communication cost us our moving date and our business.”
Elaine GuiceVerified ReviewerGoogle“Driver stole my belongings. I made a claim but received no response.”
B BVerified ReviewerGoogle“They would not honor their insurance policy. Get everything in writing, and be aware they care more about their time than yours.”
GoogleVerified Reviewer
Union Transfer & Storage
4.42Arden, NCSince 1929
Save more than 30% on average by comparing movers before you book.
Union Transfer & Storage
4.42
Arden, NC · Since 1929
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Union Transfer & Storage, then see how it compares with other top-rated movers in Arden.
Compare prices side by side
See where Union Transfer & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Union Transfer & Storage offer?
Licensed under US DOT number 97211, Union Transfer & Storage offers local moves, long-distance moves, international moves, and commercial moves.
Services offered
Is Union Transfer & Storage licensed and insured?
Registered with the FMCSA
US DOT 97211. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Union Transfer & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 97211. It also holds a North Carolina intrastate license, number 2216.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Union Transfer & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- 2216Issued by North Carolina. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Union Transfer & Storage cost?
Union Transfer & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in North Carolina, you can expect to pay approximately $124/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service North Carolina moving companies similar to Union Transfer & Storage typically bill the amounts below using a $124/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Union Transfer & Storage offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service North Carolina moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Union Transfer & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Union Transfer & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How does Union Transfer & Storage compare to other North Carolina movers?
- moveBuddha score#37 of 313(better than average)
4.42vs 3.71 avg
Union Transfer & Storage scores 4.42, above the North Carolina average of 3.71, and ranks #37 of 313 North Carolina movers.
- Positive reviews#99 of 313(better than average)
97%vs 91% avg
Union Transfer & Storage has 97% positive reviews, above the North Carolina average of 91%, and ranks #99 of 313 North Carolina movers.
- Negative reviews#109 of 313(better than average)
3%vs 8% avg
Union Transfer & Storage has 3% negative reviews, below the North Carolina average of 8%, and ranks #109 of 313 North Carolina movers. A lower percentage is better.
- Reviews analyzed#160 of 313(worse than average)
91vs 369 avg
Union Transfer & Storage has 91 reviews analyzed, below the North Carolina average of 369, and ranks #160 of 313 North Carolina movers.
- Yelp rating#20 of 313(better than average)
4.5vs 3.4 avg
Union Transfer & Storage has a Yelp rating of 4.5, above the North Carolina average of 3.4, and ranks #20 of 313 North Carolina movers.
- BBB rating#46 of 313(better than average)
A+vs A- avg
Union Transfer & Storage has a BBB rating of A+, above the North Carolina average of A-, and ranks #46 of 313 North Carolina movers.
- Years in business#6 of 313(better than average)
97 yearsvs 25 years avg
Union Transfer & Storage has been in business for 97 years, above the North Carolina average of 25 years, and ranks #6 of 313 North Carolina movers.
| Metric | This moverUnion Transfer & Storage | North Carolina avg | North Carolina rank | Difference |
|---|---|---|---|---|
| moveBuddha score#37 of 313 in North Carolina | 4.42 | 3.71 | #37 of 313 | +0.71(better than average) |
| Positive reviews#99 of 313 in North Carolina | 97% | 91% | #99 of 313 | +6 pts(better than average) |
| Negative reviewsLower is better#109 of 313 in North Carolina | 3% | 8% | #109 of 313 | −5 pts(better than average) |
| Reviews analyzed#160 of 313 in North Carolina | 91 | 369 | #160 of 313 | −278(worse than average) |
| Yelp ratingBased on only 8 reviews#20 of 313 in North Carolina | 4.5 | 3.4 | #20 of 313 | +1.1(better than average) |
| BBB rating#46 of 313 in North Carolina | A+ | A- | #46 of 313 | +2 steps(better than average) |
| Years in business#6 of 313 in North Carolina | 97 years | 25 years | #6 of 313 | +72(better than average) |
Compared with 313 North Carolina movers with moveBuddha profiles. Rank #1 is the best in North Carolina.
Union Transfer & Storage
4.42Arden, NCSince 1929
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Union Transfer & Storage, then see how it compares with other top-rated movers in Arden.
Compare prices side by side
See where Union Transfer & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Union Transfer & Storage
4.42
Arden, NC · Since 1929
Final verdict: Union Transfer & Storage
Union Transfer & Storage earns a 4.42/5 moveBuddha Score and ranks #37 among North Carolina movers, with 97% positive feedback across 91 customer reviews.
Customers consistently praise its flexibility and consistency and follow-up. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With a track record dating to 1929, it has more history than the average North Carolina mover, and the most common complaint is insurance issues.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your North Carolina moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Union Transfer & Storage
- Phone
- (828) 209-0171
- Website
- uniontransfer.com
Helpful North Carolina moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.