Marcelo's Movers review 2026 (Long Island City, NY)

Updated

Marcelo's Movers, a Long Island City, NY moving company, ranks #500 of 520 movers in New York, with a moveBuddha rating of 3.28/5.

98% of Marcelo's Movers' 275 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Marcelo's Movers measures up

Marcelo's Movers ranks #500 out of 520 movers in New York with a moveBuddha Score of 3.28 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

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Is Marcelo's Movers moveBuddha Certified?

Marcelo's Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Marcelo's Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Marcelo's Movers?

Out of 275 verified reviews, 98% of customers left a positive review about Marcelo's Movers in Long Island City, NY. 2.5% of reviews are negative. Marcelo's Movers has a 10% higher positive review percentage than the average New York moving company (98% vs the New York state average of 88%).

  • Positive97.5%(268)
  • Negative2.5%(7)

Based on 275 reviews across Google, Yelp, and other review sites.

What customers like about Marcelo's Movers

  • Affordable rates

    Many reviewers found Marcelo's Movers to be more budget-friendly than competitors without sacrificing quality.

  • Quick response times

    Customer support at Marcelo's Movers was often noted for responding to questions or concerns almost immediately

  • Flexibility

    Clients liked that Marcelo's Movers was willing to adjust schedules or accommodate last-minute changes.

  • Quick moving process

    The team at Marcelo's Movers often gets the job done faster than expected, saving clients time.

  • Efficient service

    Many customers praise Marcelo's Movers for completing moves smoothly and with minimal downtime.

What positive reviewers say

  • “The rates were very affordable and they made moving such and easy with their patience and politeness.”

    Marian NeilsVerified ReviewerGoogle
  • “Quick easy and fast. Was able to schedule at last minute and same day.”

    Bill StoneVerified ReviewerGoogle
  • “Everything went great! they were flexible even though I had slightly too many items compared to when I made my quote.”

    Steven LukensVerified ReviewerGoogle
  • “Excellent service. They completed my moving in 2 hours with swiftness. I'm extremely happy about this.”

    Ramakrishnan ArunachalamVerified ReviewerGoogle
  • “Great communication and follow up. The men arrived on time, texting 30 minutes before they arrived. The move went very quickly and efficiently.”

    elliot kreloffVerified ReviewerGoogle

Most common complaints about Marcelo's Movers

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Delayed arrival or delivery

    Several reviewers experienced frustrating delays either on moving day or with final delivery.

  • Unexpected charges

    Hidden fees or surprise costs caused dissatisfaction among some Marcelo's Movers clients.

What negative reviewers say

  • “481 i was quoted & movers tried to charge me 900 in the end. They were a full 24hours late & arrived in a uhal rental broke furniture.”

    shakinah brownVerified ReviewerGoogle
  • “Marcelo’s came 4 hours late with no tools. They didn’t have the capability of doing the job without said tools and my home was damaged in the process.”

    Marcello GennaroVerified ReviewerGoogle
  • “They did not arrive til 5. The movers understood my situation and tried to get me a discount but who ever in charge only gave me 15 min free. They charge every extra 30 min.”

    Jennifer VasquezVerified ReviewerGoogle
  • “The staff working for this company did not explained the charges when I called they were not able to explain the charges to me.”

    jessica crespoVerified ReviewerGoogle

Marcelo's Movers

3.28Long Island City, NY

Save more than 30% on average by comparing movers before you book.

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What services does Marcelo's Movers offer?

Marcelo's Movers covers moving (local moves and long-distance moves), packing (unpacking and packing materials), and storage (climate-controlled storage).

Services offered

Is Marcelo's Movers licensed and insured?

moveBuddha holds no federal licensing record for Marcelo's Movers in Long Island City, NY. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Marcelo's Movers holds. Ask for a certificate of insurance before you book.

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FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.

How much does Marcelo's Movers cost?

Marcelo's Movers does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in New York, you can expect to pay approximately $139/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.

What similar movers typically bill for a local move

Full-service New York moving companies similar to Marcelo's Movers typically bill the amounts below using a $139/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What similar movers typically bill for a long-distance move

Marcelo's Movers offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service New York moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500–1,000 mi$4,500–$7,500
4+ bedrooms500–1,000 mi$7,000–$11,500

What payment options and discounts does Marcelo's Movers offer?

Accepts
No credit cards
Deposit
Required to book
Discounts
Mover’s own offer

Marcelo's Movers does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. A deposit is required to book. Marcelo's Movers's terms: A small deposit is required to place an agreed move date and price on the company’s schedule. No deposit amount is specified.

Marcelo's Movers also offers discounts on request. It also lists: All booked jobs receive free blankets, free packing tape, free dollies, and free basic tools. Ask what you qualify for and how much you could save before you book.

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How does Marcelo's Movers compare to other New York movers?

  • moveBuddha score#500 of 520(worse than average)

    3.28vs 3.62 avg

    Marcelo's Movers scores 3.28, below the New York average of 3.62, and ranks #500 of 520 New York movers.

  • Positive reviews#141 of 520(better than average)

    98%vs 88% avg

    Marcelo's Movers has 98% positive reviews, above the New York average of 88%, and ranks #141 of 520 New York movers.

  • Negative reviews#151 of 520(better than average)

    3%vs 11% avg

    Marcelo's Movers has 3% negative reviews, below the New York average of 11%, and ranks #151 of 520 New York movers. A lower percentage is better.

  • Reviews analyzed#92 of 520(worse than average)

    275vs 285 avg

    Marcelo's Movers has 275 reviews analyzed, below the New York average of 285, and ranks #92 of 520 New York movers.

MetricThis moverNew York avg
moveBuddha score#500 of 520 in New York3.283.62
Positive reviews#141 of 520 in New York98%88%
Negative reviewsLower is better#151 of 520 in New York3%11%
Reviews analyzed#92 of 520 in New York275285

Compared with 520 New York movers with moveBuddha profiles. Rank #1 is the best in New York.

Marcelo's Movers

3.28Long Island City, NY

Save more than 30% on average by comparing movers before you book.

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Final verdict: Marcelo's Movers

Marcelo's Movers earns a 3.28/5 moveBuddha Score and ranks #500 among New York movers, with 98% positive feedback across 275 customer reviews.

Customers consistently praise its affordable rates and quick response times. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.

The most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Marcelo's Movers

Long Island City, NY

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No obligation · Fast, easy, and free

Or call (646) 663-4191

Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your New York moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

MM
Marcelo's Movers
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