Sofa Service NYC review 2026 (Middle Village, NY)

Updated

Sofa Service NYC, a Middle Village, NY moving company, ranks #349 of 520 movers in New York, with a moveBuddha rating of 3.30/5.

94% of Sofa Service NYC's 85 verified customer reviews are positive. Customers most often praise its experienced movers, while the most common complaint involves unprofessional behavior. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Sofa Service NYC measures up

Sofa Service NYC ranks #349 out of 520 movers in New York with a moveBuddha Score of 3.30 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

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Is Sofa Service NYC moveBuddha Certified?

Sofa Service NYC is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Sofa Service NYC hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Sofa Service NYC?

Out of 85 verified reviews, 94% of customers left a positive review about Sofa Service NYC in Middle Village, NY. 4.7% of reviews are negative and 1.2% are neutral. Sofa Service NYC has a 6% higher positive review percentage than the average New York moving company (94% vs the New York state average of 88%).

  • Positive94.1%(80)
  • Neutral1.2%(1)
  • Negative4.7%(4)

Based on 85 reviews across Google, Yelp, and other review sites.

What customers like about Sofa Service NYC

  • Experienced movers

    With years of experience, Sofa Service NYC's crew brought confidence and know-how to each move.

  • Flexibility

    Clients liked that Sofa Service NYC was willing to adjust schedules or accommodate last-minute changes.

  • Quick response times

    Customer support at Sofa Service NYC was often noted for responding to questions or concerns almost immediately

  • Efficient service

    Many customers praise Sofa Service NYC for completing moves smoothly and with minimal downtime.

  • Quick moving process

    The team at Sofa Service NYC often gets the job done faster than expected, saving clients time.

What positive reviewers say

  • “I highly recommend this company... Boris and Alan are very strong, fast, and efficient. They are experts on sofas and couches.”

    Melanie G.MVerified ReviewerGoogle
  • “So helpful!! Mia and Bob were accommodating and kind after I rescheduled twice. The team was quick and efficient, breaking down my oversized sofa and adapting to building rules.”

    Doone AndersonVerified ReviewerGoogle
  • “I was amazed! They helped me in a pinch with quick scheduling, great communication, high-quality work, and reasonable pricing.”

    Alton J. Knight, Jr.Verified ReviewerGoogle
  • “Our new couch wouldn’t fit in the elevator. Within a couple hours, Boris arrived, handled the issue quickly, and reassembled the couch without a hitch.”

    Andy CVerified ReviewerGoogle
  • “I live in a five-floor walk-up with a narrow hallway. They moved my huge California King bed quickly and finished in an hour.”

    Miranda VidakVerified ReviewerGoogle

Most common complaints about Sofa Service NYC

  • Unprofessional behavior

    Complaints included movers using foul language, showing up late, or acting inappropriately.

  • Poor complaint handling

    Customers expressed frustration over how slowly or dismissively their complaints were handled.

  • Delayed arrival or delivery

    Several reviewers experienced frustrating delays either on moving day or with final delivery.

What negative reviewers say

  • “Desafortunadamente una muy mala experiencia, poco profesionalismo y precios altisimos.”

    Gabriela MartinezVerified ReviewerGoogle
  • “This company is not responsible. Prices are high, not showing on time. Highly recommend to avoid.”

    Dino Bra'VoVerified ReviewerGoogle
  • “This company is no good at ALL! They do not treat employees fair and I’m still owed back pay; the person responsible is nonresponsive.”

    Book MsDangerVerified ReviewerGoogle

Sofa Service NYC

3.30Middle Village, NY

Save more than 30% on average by comparing movers before you book.

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What services does Sofa Service NYC offer?

Beyond standard household moves, Sofa Service NYC handles piano moving, pool table moving, and fine art handling.

Services offered

Is Sofa Service NYC licensed and insured?

Registered with the FMCSA

US DOT 3597443. Operating status is not on this profile. Check on SAFER

Verified against the FMCSA, not by moveBuddha

Sofa Service NYC is registered with the Federal Motor Carrier Safety Administration under US DOT number 3597443.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Sofa Service NYC holds. Ask for a certificate of insurance before you book.

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FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.

How much does Sofa Service NYC cost?

Sofa Service NYC does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in New York, you can expect to pay approximately $139/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.

What similar movers typically bill for a local move

Full-service New York moving companies similar to Sofa Service NYC typically bill the amounts below using a $139/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What similar movers typically bill for a long-distance move

Sofa Service NYC offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service New York moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500–1,000 mi$4,500–$7,500
4+ bedrooms500–1,000 mi$7,000–$11,500

What payment options and discounts does Sofa Service NYC offer?

Accepts
No credit cards
Deposit
Not listed, so ask
Discounts
Mover’s own offer

Sofa Service NYC does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.

Sofa Service NYC also offers discounts on request. It also lists: Up to 10% discount offered for the month. Ask what you qualify for and how much you could save before you book.

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How does Sofa Service NYC compare to other New York movers?

  • moveBuddha score#349 of 520(worse than average)

    3.30vs 3.62 avg

    Sofa Service NYC scores 3.30, below the New York average of 3.62, and ranks #349 of 520 New York movers.

  • Positive reviews#214 of 520(better than average)

    94%vs 88% avg

    Sofa Service NYC has 94% positive reviews, above the New York average of 88%, and ranks #214 of 520 New York movers.

  • Negative reviews#212 of 520(better than average)

    5%vs 11% avg

    Sofa Service NYC has 5% negative reviews, below the New York average of 11%, and ranks #212 of 520 New York movers. A lower percentage is better.

  • Reviews analyzed#237 of 520(worse than average)

    85vs 285 avg

    Sofa Service NYC has 85 reviews analyzed, below the New York average of 285, and ranks #237 of 520 New York movers.

MetricThis moverNew York avg
moveBuddha score#349 of 520 in New York3.303.62
Positive reviews#214 of 520 in New York94%88%
Negative reviewsLower is better#212 of 520 in New York5%11%
Reviews analyzed#237 of 520 in New York85285

Compared with 520 New York movers with moveBuddha profiles. Rank #1 is the best in New York.

Sofa Service NYC

3.30Middle Village, NY

Save more than 30% on average by comparing movers before you book.

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Final verdict: Sofa Service NYC

Sofa Service NYC earns a 3.30/5 moveBuddha Score and ranks #349 among New York movers, with 94% positive feedback across 85 customer reviews.

Customers consistently praise its experienced movers and flexibility. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.

The most common complaint is unprofessional behavior.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Sofa Service NYC

Middle Village, NY

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No obligation · Fast, easy, and free

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your New York moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

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Sofa Service NYC
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