Urban Flat Rate review 2026 (New York, NY)
Updated
Urban Flat Rate, a New York, NY moving company, ranks #506 of 520 movers in New York, with a moveBuddha rating of 3.28/5.
99% of Urban Flat Rate's 114 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves delayed arrival or delivery. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Urban Flat Rate measures up
Urban Flat Rate ranks #506 out of 520 movers in New York with a moveBuddha Score of 3.28 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.28.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Urban Flat Rate moveBuddha Certified?
Urban Flat Rate is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Urban Flat Rate hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Urban Flat Rate?
Out of 114 verified reviews, 99% of customers left a positive review about Urban Flat Rate in New York, NY. 0.9% of reviews are negative. Urban Flat Rate has a 11% higher positive review percentage than the average New York moving company (99% vs the New York state average of 88%).
- Positive99.1%(113)
- Negative0.9%(1)
Based on 114 reviews across Google, Yelp, and other review sites.
What customers like about Urban Flat Rate
Affordable rates
Many reviewers found Urban Flat Rate to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that Urban Flat Rate was willing to adjust schedules or accommodate last-minute changes.
Quick response times
Customer support at Urban Flat Rate was often noted for responding to questions or concerns almost immediately
Quick moving process
The team at Urban Flat Rate often gets the job done faster than expected, saving clients time.
Efficient service
Many customers praise Urban Flat Rate for completing moves smoothly and with minimal downtime.
What positive reviewers say
“Reached out to them on short notice. Got right back to me and was super helpful. The team and Bill were so friendly and easy to work with.”
Jack McGowanVerified ReviewerGoogle“Bill and his team were top notch. Great communication, fair pricing and oh-so-reliable. They helped my daughter move from one apartment to storage for a month to another apartment.”
Jeanne McSweeneyVerified ReviewerGoogle“Bill and his team are always super friendly and nice. They packed and moved my stuff quickly, even reassembled my bed frame. The price was super reasonable, almost half or more cheaper than other moving companies.”
Jungyoun KimVerified ReviewerGoogle“Bill and Fernando were awesome! Super communicative and professional, arrived right on time and got my move done so quick on an unexpectedly snowy day. They had the most competitive price of all the quotes.”
Brooke CandeeVerified ReviewerGoogle“Bill and his team are our go-to movers. They are fast, efficient, reliable, and accommodate your schedule and needs. Great rates, great guy, great team.”
JC JCVerified ReviewerGoogle
Most common complaints about Urban Flat Rate
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
What negative reviewers say
“Extremely unreliable moving company. They were over 2 hours late from the agreed start time. I will not use this company again.”
CharlieVerified ReviewerGoogle
Urban Flat Rate
3.28New York, NY
Save more than 30% on average by comparing movers before you book.
Urban Flat Rate
3.28
New York, NY
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Urban Flat Rate, then see how it compares with other top-rated movers in New York.
Compare prices side by side
See where Urban Flat Rate lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Urban Flat Rate offer?
Urban Flat Rate offers full-service moving, local moves, long-distance moves, commercial moves, and small moves.
Services offered
Is Urban Flat Rate licensed and insured?
moveBuddha holds no federal licensing record for Urban Flat Rate in New York, NY. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Urban Flat Rate holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Urban Flat Rate cost?
Urban Flat Rate does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in New York, you can expect to pay approximately $139/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service New York moving companies similar to Urban Flat Rate typically bill the amounts below using a $139/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Urban Flat Rate offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service New York moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Urban Flat Rate offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
Urban Flat Rate does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How does Urban Flat Rate compare to other New York movers?
- moveBuddha score#506 of 520(worse than average)
3.28vs 3.62 avg
Urban Flat Rate scores 3.28, below the New York average of 3.62, and ranks #506 of 520 New York movers.
- Positive reviews#85 of 520(better than average)
99%vs 88% avg
Urban Flat Rate has 99% positive reviews, above the New York average of 88%, and ranks #85 of 520 New York movers.
- Negative reviews#100 of 520(better than average)
1%vs 11% avg
Urban Flat Rate has 1% negative reviews, below the New York average of 11%, and ranks #100 of 520 New York movers. A lower percentage is better.
- Reviews analyzed#203 of 520(worse than average)
114vs 285 avg
Urban Flat Rate has 114 reviews analyzed, below the New York average of 285, and ranks #203 of 520 New York movers.
| Metric | This moverUrban Flat Rate | New York avg | New York rank | Difference |
|---|---|---|---|---|
| moveBuddha score#506 of 520 in New York | 3.28 | 3.62 | #506 of 520 | −0.34(worse than average) |
| Positive reviews#85 of 520 in New York | 99% | 88% | #85 of 520 | +11 pts(better than average) |
| Negative reviewsLower is better#100 of 520 in New York | 1% | 11% | #100 of 520 | −10 pts(better than average) |
| Reviews analyzed#203 of 520 in New York | 114 | 285 | #203 of 520 | −171(worse than average) |
Compared with 520 New York movers with moveBuddha profiles. Rank #1 is the best in New York.
Urban Flat Rate
3.28New York, NY
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Urban Flat Rate, then see how it compares with other top-rated movers in New York.
Compare prices side by side
See where Urban Flat Rate lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Urban Flat Rate
3.28
New York, NY
Final verdict: Urban Flat Rate
Urban Flat Rate earns a 3.28/5 moveBuddha Score and ranks #506 among New York movers, with 99% positive feedback across 114 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
The most common complaint is delayed arrival or delivery.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Urban Flat Rate
3.28
New York, NY
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your New York moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Urban Flat Rate
- Phone
- (212) 470-0857
- Website
- urbanflatrate.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.