Help-U-Move Inc. review 2026 (Pasco, WA)
In business since 2002 · Updated
Help-U-Move Inc. is a Pasco, WA mover ranked #44 of 265 movers in Washington with a 4.42/5 rating.
97% of Help-U-Move Inc.'s 493 verified customer reviews are positive. Customers most often praise its flexibility, while the most common complaint involves inaccurate estimates.
In business since 2002, Help-U-Move Inc. holds active FMCSA registration (USDOT #482337) and operates 5 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Help-U-Move Inc. measures up
Across 493 reviews, Help-U-Move Inc. in Pasco, WA is rated 4.9/5 on Google (372 reviews) and 4.4/5 on Yelp (35 reviews), and has an A+ rating from the Better Business Bureau.
Help-U-Move Inc. ranks #44 out of 265 movers in Washington with a moveBuddha Score of 4.42 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.42.
- Website
- 5.0
- Industry experience
- 4.7
- Brand
- 4.5
- Review quality
- 4.5
- Customer service
- 4.4
Google rating
Based on 372 reviews
Yelp rating
Based on 35 reviews
Better Business Bureau
Based on BBB profile
Is Help-U-Move Inc. moveBuddha Certified?
Help-U-Move Inc. is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Help-U-Move Inc. hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Help-U-Move Inc.?
Out of 493 verified reviews, 97% of customers left a positive review about Help-U-Move Inc. in Pasco, WA. 2.2% of reviews are negative and 0.4% are neutral. Help-U-Move Inc. has a 6% higher positive review percentage than the average Washington moving company (97% vs the Washington state average of 91%).
- Positive97.4%(480)
- Neutral0.4%(2)
- Negative2.2%(11)
Based on 493 reviews across Google, Yelp, and other review sites.
What customers like about Help-U-Move Inc.
Flexibility
Clients liked that Help-U-Move Inc. was willing to adjust schedules or accommodate last-minute changes.
Affordable rates
Many reviewers found Help-U-Move Inc. to be more budget-friendly than competitors without sacrificing quality.
Consistency and follow-up
Reviewers liked that Help-U-Move Inc. stayed in touch before and after the move to ensure everything went smoothly.
Quick moving process
The team at Help-U-Move Inc. often gets the job done faster than expected, saving clients time.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Help-U-Move Inc..
What positive reviewers say
“Because of construction on our house, we had to reschedule them five times but Todd at the office was always accommodating. Austin & Liam called ahead to let us know they were on the way and showed up on time.”
GoogleVerified Reviewer “Junior and Chris made the experience so easy and pleasant! The quote I received was valid for the amount of work anticipated, but they got it done in half the time therefore half the cost.”
Tiffany BellVerified ReviewerGoogle“Chris N. and Kobe were great. Very friendly and professional. They did a great job in helping us move!”
Abbie SigmonVerified ReviewerGoogle“I solicited a number of bids for the job and Help-U-Move was the best value and best price.”
O WVerified ReviewerGoogle
What mixed reviewers say
“My aging mother used them to move into a retirement community from Pasco to Spokane. They did a terrific job and did it in a professional and timely manner.”
Stephen LyonVerified ReviewerGoogle
Most common complaints about Help-U-Move Inc.
Inaccurate estimates
Estimates from Help-U-Move Inc. were sometimes way off from what customers were ultimately billed.
Damage to items
Some customers reported that items were damaged during packing or loading.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“We ended up paying almost twice the amount originally quoted and delivery was much later than the original time frame. The original quote was for service door-to-door within 7 days; it ended up at nearly three weeks.”
YelpVerified Reviewer “This mover proceeded to take splinters out of the front door casing, scratch the door, tore a chunk out of the base of the kitchen cabinets, lost part of my fountain, lost my silverware and deeply scratched my coffee table.”
YelpVerified Reviewer “The problem we have now is that not everything stored at Help U Move arrived or was loaded onto the truck. Over the last month we have discovered many items missing.”
Michael LeeVerified ReviewerGoogle“They left a lot of things (toys, towels, an entire cupboard of junk drawer type of things) at the house that we later had to go pack out. They bid $2500 and charged $3500.”
Karyn FarrarVerified ReviewerGoogle
Help-U-Move Inc.
4.42Pasco, WASince 2002
Save more than 30% on average by comparing movers before you book.
Help-U-Move Inc.
4.42
Pasco, WA · Since 2002
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Help-U-Move Inc., then see how it compares with other top-rated movers in Pasco.
Compare prices side by side
See where Help-U-Move Inc. lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Help-U-Move Inc. offer?
Help-U-Move Inc. takes on senior moves and commercial moves, alongside packing materials.
Services offered
Is Help-U-Move Inc. licensed and insured?
Federally licensed, operating authority active
US DOT 482337 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Help-U-Move Inc. is registered with the Federal Motor Carrier Safety Administration under US DOT number 482337, as HELP U MOVE, and its operating status is currently active. It also holds a Washington intrastate license, number 482337.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Help-U-Move Inc. holds. Ask for a certificate of insurance before you book.
- State license number
- 482337Issued by Washington. Covers moves within the state, which the FMCSA does not
- Registered legal name
- HELP U MOVEThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 5Power units reported to the FMCSA
- Miles driven
- 10,000Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- July 2026
How much does Help-U-Move Inc. cost?
Help-U-Move Inc. does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Washington, you can expect to pay approximately $150/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Washington moving companies similar to Help-U-Move Inc. typically bill the amounts below using a $150/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Help-U-Move Inc. is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Washington moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Help-U-Move Inc. offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Military
Help-U-Move Inc. accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Help-U-Move Inc. also offers a military discount. Ask what you qualify for and how much you could save before you book.
How Help-U-Move Inc. compares with other local movers
With a moveBuddha score of 4.42 out of 5, Help-U-Move Inc. places second when ranked against the four top-rated movers in the Pasco area, 0.08 points behind Speedy Movers and just ahead of Larsen Transfer Company. Help-U-Move Inc.'s 493 reviews are the most of any mover in that group. Help-U-Move Inc. has a review quality score higher than three of the four, but the lowest industry experience score.
The four highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Speedy MoversRichland | 4.50 | 464 | 4.7 | 3.8 | A+ |
| 2 | Help-U-Move Inc.This mover · ranks #2 | 4.42 | 493 | 4.9 | 4.4 | A+ |
| 3 | Larsen Transfer CompanyRichland | 4.38 | 98 | 4.4 | 5.0 | A+ |
| 4 | Pack it Up Moving LLCKennewick | 4.36 | 156 | 4.0 | 2.4 | B- |
| 5 | Smooth Moves LLCKennewick | 4.34 | 343 | 4.6 | 3.5 | A+ |
How does Help-U-Move Inc. compare to other Washington movers?
- moveBuddha score#44 of 265(better than average)
4.42vs 3.72 avg
Help-U-Move Inc. scores 4.42, above the Washington average of 3.72, and ranks #44 of 265 Washington movers.
- Positive reviews#69 of 265(better than average)
97%vs 91% avg
Help-U-Move Inc. has 97% positive reviews, above the Washington average of 91%, and ranks #69 of 265 Washington movers.
- Negative reviews#69 of 265(better than average)
2%vs 8% avg
Help-U-Move Inc. has 2% negative reviews, below the Washington average of 8%, and ranks #69 of 265 Washington movers. A lower percentage is better.
- Reviews analyzed#35 of 265(better than average)
493vs 307 avg
Help-U-Move Inc. has 493 reviews analyzed, above the Washington average of 307, and ranks #35 of 265 Washington movers.
- Yelp rating#27 of 265(better than average)
4.4vs 3.6 avg
Help-U-Move Inc. has a Yelp rating of 4.4, above the Washington average of 3.6, and ranks #27 of 265 Washington movers.
- BBB rating#48 of 265(better than average)
A+vs A avg
Help-U-Move Inc. has a BBB rating of A+, above the Washington average of A, and ranks #48 of 265 Washington movers.
- Years in business#34 of 265(worse than average)
24 yearsvs 33 years avg
Help-U-Move Inc. has been in business for 24 years, below the Washington average of 33 years, and ranks #34 of 265 Washington movers.
| Metric | This moverHelp-U-Move Inc. | Washington avg | Washington rank | Difference |
|---|---|---|---|---|
| moveBuddha score#44 of 265 in Washington | 4.42 | 3.72 | #44 of 265 | +0.70(better than average) |
| Positive reviews#69 of 265 in Washington | 97% | 91% | #69 of 265 | +6 pts(better than average) |
| Negative reviewsLower is better#69 of 265 in Washington | 2% | 8% | #69 of 265 | −6 pts(better than average) |
| Reviews analyzed#35 of 265 in Washington | 493 | 307 | #35 of 265 | +186(better than average) |
| Yelp ratingBased on only 35 reviews#27 of 265 in Washington | 4.4 | 3.6 | #27 of 265 | +0.8(better than average) |
| BBB rating#48 of 265 in Washington | A+ | A | #48 of 265 | +1 step(better than average) |
| Years in business#34 of 265 in Washington | 24 years | 33 years | #34 of 265 | −9(worse than average) |
Compared with 265 Washington movers with moveBuddha profiles. Rank #1 is the best in Washington.
Help-U-Move Inc.
4.42Pasco, WASince 2002
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Help-U-Move Inc., then see how it compares with other top-rated movers in Pasco.
Compare prices side by side
See where Help-U-Move Inc. lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Help-U-Move Inc.
4.42
Pasco, WA · Since 2002
Final verdict: Help-U-Move Inc.
Help-U-Move Inc. earns a 4.42/5 moveBuddha Score and ranks #44 among Washington movers, with 97% positive feedback across 493 customer reviews.
Customers consistently praise its flexibility and affordable rates. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With 5 trucks and a track record dating to 2002, it has less history than the average Washington mover, and the most common complaint is inaccurate estimates.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Washington moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Help-U-Move Inc.
- Phone
- (509) 547-2212
- Website
- help-u-move.com
Helpful Washington moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.