Smooth Moves LLC Review
Fact Checked by:
Positive Reviews
88%
across 246 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
22
founded 2004
FMCSA Status
Active
Smooth Moves LLC is a 4.4/5-rated Washington full-service mover, operating since 2004 (22 years in business). Smooth Moves LLC earns 88% positive reviews across 246 verified customer reviews. The company holds active FMCSA registration and operates 7 trucks. All ratings reflect moveBuddha's independent analysis.
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Smooth Moves LLC at a glance
- Track record: 22 years in business with 88% positive customer reviews across 246 verified reviews.
- Scale: 7 trucks operating across Washington
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
What this review covers
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Smooth Moves LLC has been in business for 22 years, demonstrating strong staying power in a competitive industry with services like intrastate moving and office moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Smooth Moves LLC has about 88% positive reviews across roughly 246 total reviews, with an average Yelp rating of 3.4.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Smooth Moves LLC.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Smooth Moves LLC emphasizes clear communication, careful handling.
Recent reviews
"Smooth Moves did an excellent job with our in town move. The movers worked hard and took care of our belongings. We have heavy machinery that required a lift gate, the guys were able to handle it with no issues."
"We used Smooth Moves five times now and every time I'm impressed with the professionalism of the movers and staff. They are quick and careful with every job—big or small!"
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What do customers say about Smooth Moves LLC?
Across 246 verified customer reviews from multiple platforms, 88% are positive, 11% are negative, and 1% are neutral.
What customers like most about Smooth Moves LLC
- Efficient service: Many customers praise Smooth Moves LLC for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Smooth Moves LLC's attention to detail.
- Professional and polite staff: Customers say the Smooth Moves LLC's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at Smooth Moves LLC often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Smooth Moves LLC throughout the moving process.
Most common complaints about Smooth Moves LLC
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Smooth Moves LLC clients.
Positive Smooth Moves LLC Reviews
Chris Batten, Google
"Smooth Moves did an excellent job with our in town move. The movers worked hard and took care of our belongings. We have heavy machinery that required a lift gate, the guys were able to handle it with no issues."
Nicole Imamshah, Google
"We used Smooth Moves five times now and every time I'm impressed with the professionalism of the movers and staff. They are quick and careful with every job—big or small!"
"Our moving team was efficient and personable. They took great care with all possessions. Everything was packed expertly and delivered safely to our new home."
Negative Smooth Moves LLC Reviews
"A ton of my furniture was damaged and they really did not care. Placed my lawnmower up against my mattress, which ruined it. Beds and storage unit were put together incorrectly, and many items broken or missing."
Buzz F., Yelp
"Showed up 30 min. late for pickup, then asked for an additional $150 to dump. When challenged they switched pricing. Also questioned my claim to be a disabled veteran. If you value your possessions, do not use this company!"
"Worst experience I've ever had with a moving company. Quoted at 3 hours, took over 5. Broke my king bed frame and only offered $105 in compensation. $300 move turned into over $800."
Neutral Smooth Moves LLC Reviews
"The 3 Stars is for the first move experience I had with Smooth Moves. NOT the second time. The first crew was excellent. The second time the guys moved very slowly and were careless, dropping 'many' boxes."
Yelp
"We did an in town whole house move. It went off okay, but took a lot longer than estimated. Our refrigerator was damaged and things just seemed poorly organized."
Yelp
"Can you guys do me a favor and knock on the door better or ring door bell few times instead of leaving my order on the screen door. Someone could steal it or get damaged when I open the door."
Is Smooth Moves LLC licensed & insured?
Yes. Smooth Moves LLC holds active FMCSA registration under the legal name SMOOTH MOVES LLC. They operate 7 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 01/27/2026 |
| Fleet size | 7 power units | 01/27/2026 |
| FMCSA inspections | 0 total inspections | 01/27/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
Movers operating within Washington DC city limits are subject to regulation by the Utilities and Transportation Commission, which issues operating permits to household goods moving companies. You can verify Smooth Moves LLC's active status on the Washington licensed movers database.
How moveBuddha rated Smooth Moves LLC
Smooth Moves LLC earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Smooth Moves LLC | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Smooth Moves LLC
Moving made easy is the story customers tell about Smooth Moves LLC. Out of 246 feedback responses, nearly 88% praise efficient service, careful handling, professionalism, quick moves, and smooth communication. Customers highlight safe handling of belongings, timely arrivals, and courteous, skilled movers. Staff regularly earn high marks for attention to detail and going above and beyond, from large projects to last-minute changes. Some feedback, about 11%, raises serious concerns—most often around damaged items, late arrivals, or surprise fees. Reports of furniture being harmed or delayed service are more frequent than industry norms and noted as trust issues. Few clients have neutral views, usually due to pace or organization lapses. With consistent praise for reliability and care and a few hard lessons in accountability, Smooth Moves outpaces many competitors for professionalism and efficiency but should address damages and transparency to remain a top choice.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Smooth Moves LLC cost?
Smooth Moves LLC does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Smooth Moves LLC compare to other Kennewick movers?
Smooth Moves LLC ranks alongside the top full-service movers in Kennewick on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Kennewick movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
90% | A+ | ||
|
4.44 |
59% | B- | ||
|
4.48 |
97% | A+ | ||
|
4.4 |
88% | A+ | ||
|
4.38 |
84% | A+ | ||
4.06 |
90% | N/A | ||
|
4.44 |
96% | C+ | ||
|
4.2 |
93% | A |
How Smooth Moves LLC's ratings compare to other Kennewick movers
Smooth Moves LLC's Yelp rating (3.4/5) is in line with the average across the 7 movers analyzed in Kennewick, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Smooth Moves LLC | 3.4/5 | -- |
| Kennewick movers | 3.7/5 | 7 movers |
| Washington movers | 3.7/5 | 94 movers |
Final verdict: Smooth Moves LLC
Smooth Moves LLC earns a 4.4/5 moveBuddha score with 88% positive customer reviews across 246 verified reviews. With 22 years in business and 7 trucks operating across Washington, Smooth Moves LLC is a solid option to consider for Washington moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Smooth Moves LLC
Is Smooth Moves LLC a legitimate, licensed mover?
Yes. Smooth Moves LLC holds active FMCSA registration. The company operates 7 trucks. You can verify their licensing status on the Washington state regulator database.
How does Smooth Moves LLC's review score compare to other Washington movers?
Smooth Moves LLC earns 88% positive customer reviews across 246 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Smooth Moves LLC offer?
Smooth Moves LLC is a full-service mover operating in Washington. The company operates 7 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Smooth Moves LLC require a deposit?
Deposit requirements for Smooth Moves LLC depend on the type and timing of your move. Most Washington full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Smooth Moves LLC been in business?
Smooth Moves LLC has been in business for 22 years, founded in 2004. The company holds active FMCSA registration.
Is Smooth Moves LLC associated with a van line?
Yes. Smooth Moves LLC is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Kennewick moving company?
To pick the best Kennewick mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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