Move Northwest Review
Positive Reviews
84%
across 63 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
10
founded 2016
FMCSA Status
Active
Move Northwest is a 4.4/5-rated Washington full-service mover, operating since 2016 (10 years in business). Move Northwest earns 84% positive reviews across 63 verified customer reviews. The company holds active FMCSA registration and operates 1 trucks. All ratings reflect moveBuddha's independent analysis.
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Move Northwest at a glance
- Track record: 10 years in business with 84% positive customer reviews across 63 verified reviews.
- Scale: 1 trucks operating across Washington
- Industry experience: 5/5
- Customer service: 4.72/5
- Review quality: 4.16/5
- Quote accuracy: 3.86/5
What this review covers
What do customers say about Move Northwest?
Across 63 verified customer reviews from multiple platforms, 84% are positive, 11% are negative, and 5% are neutral.
What customers like most about Move Northwest
- Professional and polite staff: Customers say the Move Northwest's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Move Northwest for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Move Northwest's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Move Northwest throughout the moving process.
- Quick moving process: The team at Move Northwest often gets the job done faster than expected, saving clients time.
Most common complaints about Move Northwest
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Move Northwest left some customers feeling in the dark.
Positive Move Northwest Reviews
"Everybody knows that moving can be a very stressful time, but working with Bekins really took a LOT of stress out of the equation for me. They kept in regular contact with me, were flexible when I needed to change my move date due to a medical issue, and the laborers were prompt and professional. I absolutely recommend using Bekins for your next move!"
"Fast, friendly, and professional! Very well organized and efficient. Easily worth the money! They caused a couple minor dings to door frames while moving items into the new house, but they were right on top of processing a damage claim, no big deal."
"True professionals dealing with my move across the State of WA. Thank you Jesus for handling your crew(s) in Walla Walla as well as Ridgefield. You kept them on task and all came together, quickly for my move. I would highly recommend Bekins to anyone of my friends or coworkers. A+ from this teacher!"
Negative Move Northwest Reviews
"The worst most disappointing experience. Our agreed delivery date of March 4-9th was a lie. Today is March 22nd and we still don’t have our belongings. Supposedly the truck is coming next week and Bekins is asking for full payment in order to deliver."
"The only reason I can give them 2 stars is because the crew was nice. Other than that I would not recommend Bekins. The movers did not take even basic care to protect my furniture. An antique floor lamp was snapped in 2 at the base and cannot be repaired, my antique dresser was gouged and scratched and MANY other furniture items were scratched/gouged/chipped. I sent a claim and today received a check for $24.00. Completely unacceptable!!!! This move cost me thousands of dollars and they did a terrible job."
"We asked for an estimate and they came out and looked at the house July 1st. Before leaving, they told us they'd send over the estimate first thing next week (July 5th). We waited all week and never received any communication. We had to call corporate on the 11th to get a response. Immediately the local office sent an email and said our requested date was booked."
Neutral Move Northwest Reviews
"They don’t have Walla Walla location anymore, the crews come from Pasco. Other options in town might be cheaper."
"Expensive. Attentive, yet unforgiving policies and pricing."
"My last employer"
Is Move Northwest licensed & insured?
Yes. Move Northwest holds active FMCSA registration under the legal name BEKINS VAN LINES INC. They operate 1 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 01/27/2026 |
| Fleet size | 1 power units | 01/27/2026 |
| FMCSA inspections | 0 total inspections | 01/27/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
Movers operating within Washington DC city limits are subject to regulation by the Utilities and Transportation Commission, which issues operating permits to household goods moving companies. You can verify Move Northwest's active status on the Washington licensed movers database.
How moveBuddha rated Move Northwest
Move Northwest earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Move Northwest | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.86/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Move Northwest
Stress-free moves stand out in customer feedback for Bekins Northwest, with a notable 84% of feedback praising their services. Out of 63 reviews analyzed, most mention professional, polite staff, efficient moves, and careful handling. Customers frequently highlight dependable communication and prompt service from start to finish. Bekins Northwest also outpaces competitors in professionalism and efficiency, making it a top pick for those seeking a smooth transition. Negative feedback, mentioned by about 11%, centers on delayed deliveries, damaged belongings, and lack of follow-up communication. Neutral feedback, though minimal, points to cost and limited local options. Customers describing reliability say Bekins Northwest delivers friendly movers, efficient processes, and safe handling, though a few cite late shipments or unresolved damage as pain points. Many recommend the company for its reputable staff and consistent service, though improvements are needed in timeliness and issue resolution to match industry leaders fully.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Move Northwest cost?
Move Northwest does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Move Northwest compare to other Kennewick movers?
Move Northwest ranks alongside the top full-service movers in Kennewick on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Kennewick movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
| 90% | A+ | |||
| 59% | B- | |||
| 97% | A+ | |||
| 88% | A+ | |||
| 84% | A+ | |||
| 90% | N/A | |||
| 96% | C+ | |||
| 93% | A |
How Move Northwest's ratings compare to other Kennewick movers
Move Northwest's Yelp rating (3.8/5) is in line with the average across the 7 movers analyzed in Kennewick, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Move Northwest | 3.8/5 | -- |
| Kennewick movers | 3.7/5 | 7 movers |
| Washington movers | 3.7/5 | 94 movers |
Final verdict: Move Northwest
Move Northwest earns a 4.4/5 moveBuddha score with 84% positive customer reviews across 63 verified reviews. With 10 years in business and 1 trucks operating across Washington, Move Northwest is a solid option to consider for Washington moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Move Northwest
Is Move Northwest a legitimate, licensed mover?
Yes. Move Northwest holds active FMCSA registration. The company operates 1 trucks. You can verify their licensing status on the Washington state regulator database.
How does Move Northwest's review score compare to other Washington movers?
Move Northwest earns 84% positive customer reviews across 63 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Move Northwest offer?
Move Northwest is a full-service mover operating in Washington. The company operates 1 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Move Northwest require a deposit?
Deposit requirements for Move Northwest depend on the type and timing of your move. Most Washington full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Move Northwest been in business?
Move Northwest has been in business for 10 years, founded in 2016. The company holds active FMCSA registration.
Is Move Northwest associated with a van line?
Yes. Move Northwest is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Kennewick moving company?
To pick the best Kennewick mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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Helpful Washington moving resources
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