Move Northwest Review
Fact Checked by:
Positive Reviews
90%
across 163 reviews
moveBuddha Score
4.1/5
based on moveBuddha methodology
FMCSA Status
Active
Move Northwest is a 4.1/5-rated Washington full-service mover. Move Northwest earns 90% positive reviews across 163 verified customer reviews. The company holds active FMCSA registration and operates 1 trucks. All ratings reflect moveBuddha's independent analysis.
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Move Northwest at a glance
- Scale: 1 trucks operating across Washington
- Industry experience: 4.42/5
- Customer service: 4.42/5
- Review quality: 3.84/5
- Quote accuracy: 3.86/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Move Northwest has been in business for many years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Move Northwest has about 90% positive reviews across roughly 163 total reviews, with an average Yelp rating of 3.3.
Quote accuracy 3.8
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Move Northwest, and Move Northwest makes deposit expectations clear upfront.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Move Northwest emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"After receiving a quote and finalising a date the excellent packers were prompt, courteous, professional and efficient."
"Excellent movers, fast and efficient."
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What do customers say about Move Northwest?
Across 163 verified customer reviews from multiple platforms, 90% are positive, 7% are negative, and 4% are neutral.
What customers like most about Move Northwest
- Efficient service: Many customers praise Move Northwest for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Move Northwest's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Move Northwest's attention to detail.
- Quick moving process: The team at Move Northwest often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Move Northwest throughout the moving process.
Most common complaints about Move Northwest
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
Positive Move Northwest Reviews
"After receiving a quote and finalising a date the excellent packers were prompt, courteous, professional and efficient."
"Excellent movers, fast and efficient."
"The packers and movers were very careful with our items and took great care in minimizing damage to both houses at departure and arrival. Our on-scene coordinator and team leader was very polite and responsive."
Negative Move Northwest Reviews
"Worse than awful. They were hired to do the packing and loading for us but when we unpacked almost all of our furniture was damaged. Absurd things were done... No compensation."
Yelp
"They came and picked up the furniture and boxes- late, and some of the boxes I never saw again. The furniture arrived damaged... No reimbursement for all the items lost."
Yelp
"If i could give them less than one star i would. My end price was over $1000.00 over my quote... missing family heirloom... They have absolutely NO business ethics."
Neutral Move Northwest Reviews
"Movers were on time and very efficient."
"Expensive, maybe worth it but I can't afford them."
"The movers, Marshall and Jeremy, were very accommodating and great. The movers were supposed to be at the house by 9. They arrived after 10... Very disappointed in the scheduling."
Is Move Northwest licensed & insured?
Yes. Move Northwest holds active FMCSA registration under the legal name BEKINS VAN LINES INC. They operate 1 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 01/21/2026 |
| Fleet size | 1 power units | 01/21/2026 |
| FMCSA inspections | 0 total inspections | 01/21/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
Movers operating within Washington DC city limits are subject to regulation by the Utilities and Transportation Commission, which issues operating permits to household goods moving companies. You can verify Move Northwest's active status on the Washington licensed movers database.
How moveBuddha rated Move Northwest
Move Northwest earns a 4.1/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Move Northwest | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.86/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Move Northwest
Move with confidence—Bekins Northwest stands out with 163 customer contributions, and nearly 90% of them describe smooth, professional moves. Comments highlight efficient service, courteous staff, and careful handling of belongings. Movers earn consistent praise for speed and communication, setting Bekins apart from many competitors. Nearly every response mentions the team’s punctuality and attention to detail, making transitions easier for customers with tight schedules or valuables. Still, input from dissatisfied clients reveals recurring complaints about item damage, missing possessions, and costs exceeding expectations. Compared to other movers, these issues arise less often, but when they occur, customers express significant frustration. Neutral comments, though rare, typically note punctuality and efficiency, with some calling prices high or mentioning minor delays. Bekins Northwest’s strong focus on professionalism and care places it ahead of most moving services, but customers should remain attentive to inventory and estimates to ensure a seamless process.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Move Northwest cost?
Move Northwest does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Move Northwest compare to other Richland movers?
Move Northwest ranks alongside the top full-service movers in Richland on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Richland movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
90% | A+ | ||
|
4.38 |
84% | A+ | ||
|
4.48 |
97% | A+ | ||
|
4.44 |
59% | B- | ||
|
4.38 |
88% | A+ | ||
4.1 |
90% | N/A | ||
|
4.44 |
96% | C+ | ||
|
4.2 |
93% | A |
How Move Northwest's ratings compare to other Richland movers
Move Northwest's Yelp rating (3.3/5) is in line with the average across the 6 movers analyzed in Richland, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Move Northwest | 3.3/5 | -- |
| Richland movers | 3.7/5 | 6 movers |
| Washington movers | 3.7/5 | 94 movers |
Final verdict: Move Northwest
Move Northwest earns a 4.1/5 moveBuddha score with 90% positive customer reviews across 163 verified reviews.
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Move Northwest
Is Move Northwest a legitimate, licensed mover?
Yes. Move Northwest holds active FMCSA registration. The company operates 1 trucks. You can verify their licensing status on the Washington state regulator database.
How does Move Northwest's review score compare to other Washington movers?
Move Northwest earns 90% positive customer reviews across 163 verified customer reviews. Its composite moveBuddha score is 4.1/5.
What services does Move Northwest offer?
Move Northwest is a full-service mover operating in Washington. The company operates 1 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Move Northwest require a deposit?
Deposit requirements for Move Northwest depend on the type and timing of your move. Most Washington full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Move Northwest been in business?
Move Northwest's exact founding year is not publicly listed. The company holds active FMCSA registration.
Is Move Northwest associated with a van line?
Yes. Move Northwest is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Richland moving company?
To pick the best Richland mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Move Northwest?
Compare Move Northwest's quote against other top Washington movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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