Move Northwest review 2026 (Richland, WA)
Updated
Move Northwest is a Richland, WA mover ranked #89 of 269 movers in Washington with a 4.14/5 rating.
91% of Move Northwest's 195 verified customer reviews are positive. Customers most often praise its flexibility, while the most common complaint involves damage to items.
Move Northwest holds active FMCSA registration (USDOT #2416564) and operates 1 truck. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Move Northwest measures up
Across 195 reviews, Move Northwest in Richland, WA is rated 4.6/5 on Google (143 reviews) and 3.3/5 on Yelp (11 reviews).
Move Northwest ranks #89 out of 269 movers in Washington with a moveBuddha Score of 4.14 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.14.
- Website
- 5.0
- Brand
- 4.5
- Customer service
- 4.4
- Industry experience
- 4.4
- Review quality
- 3.8
Google rating
Based on 143 reviews
Yelp rating
Based on 11 reviews
Is Move Northwest moveBuddha Certified?
Move Northwest is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Move Northwest hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Move Northwest?
Out of 195 verified reviews, 91% of customers left a positive review about Move Northwest in Richland, WA. 6.2% of reviews are negative and 3.1% are neutral. Move Northwest matches the average Washington moving company's positive review percentage (91% vs the Washington state average of 91%).
- Positive90.8%(177)
- Neutral3.1%(6)
- Negative6.2%(12)
Based on 195 reviews across Google, Yelp, and other review sites.
What customers like about Move Northwest
Flexibility
Clients liked that Move Northwest was willing to adjust schedules or accommodate last-minute changes.
Affordable rates
Many reviewers found Move Northwest to be more budget-friendly than competitors without sacrificing quality.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Move Northwest.
Professional and polite staff
Customers say the Move Northwest's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Move Northwest's attention to detail.
What positive reviewers say
“Great service for an awesome price! The crew was amazing and paid close attention to all of our property!!”
GoogleVerified Reviewer “After receiving a quote and finalising a date the excellent packers were prompt, courteous, professional and efficient.”
GoogleVerified Reviewer “Very flexible in catering to there customers needs. The Bekins employees were very courteous and to very good care of the items they moved.”
GoogleVerified Reviewer “Nice and friendly staff, very helpful…”
GoogleVerified Reviewer
What mixed reviewers say
“The movers were accommodating and great, but arrived after 10 instead of 9, leaving my mother-in-law without furniture until after lunch.”
GoogleVerified Reviewer “Movers were on time and very efficient.”
GoogleVerified Reviewer “Expensive, maybe worth it but I can't afford them.”
GoogleVerified Reviewer
Most common complaints about Move Northwest
Damage to items
Some customers reported that items were damaged during packing or loading.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Broken promises
Customers noted instances where Move Northwest failed to deliver on services that were initially guaranteed.
What negative reviewers say
“When we unpacked, almost all of our furniture was damaged. After filing a claim, the final result was that we were denied any compensation.”
GoogleVerified Reviewer “Some of the boxes I never saw again. The furniture arrived damaged and some of it was irreparable. No reimbursement for all the items lost, little reimbursement for repairs.”
YelpVerified Reviewer “They promised to disassemble and reassemble appliances and furniture, but refused to reconnect the washer and dryer upon delivery.”
YelpVerified Reviewer “When it was delivered, I was missing a family heirloom, a pendant that belonged to my deceased wife and cannot be replaced.”
YelpVerified Reviewer
Move Northwest
4.14Richland, WA
Save more than 30% on average by comparing movers before you book.
Move Northwest
4.14
Richland, WA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Move Northwest, then see how it compares with other top-rated movers in Richland.
Compare prices side by side
See where Move Northwest lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Move Northwest offer?
Move Northwest is a full-service local, long-distance, and international mover in Richland, WA, listing 10 services on moveBuddha, including packing, unpacking, and custom crating.
Services offered
Is Move Northwest licensed and insured?
Federally licensed, operating authority active
US DOT 2416564 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Move Northwest is registered with the Federal Motor Carrier Safety Administration under US DOT number 2416564, as BEKINS VAN LINES INC, and its operating status is currently active. It also holds a Washington intrastate license, number 770031.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Move Northwest holds. Ask for a certificate of insurance before you book.
- State license number
- 770031Issued by Washington. Covers moves within the state, which the FMCSA does not
- Registered legal name
- BEKINS VAN LINES INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 1Power units reported to the FMCSA
- Miles driven
- 55Reported to the FMCSA for 2023
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- June 2026
How much does Move Northwest cost?
Move Northwest does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Washington, you can expect to pay approximately $150/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Washington moving companies similar to Move Northwest typically bill the amounts below using a $150/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Move Northwest is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Washington moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Move Northwest offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Military
Move Northwest accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Move Northwest also offers a military discount. Ask what you qualify for and how much you could save before you book.
How Move Northwest compares with other local movers
With a moveBuddha score of 4.14 out of 5, Move Northwest trails the five top-rated movers near Richland, 0.14 points behind Smooth Moves LLC. Where Move Northwest falls behind is industry experience, with the lowest industry experience score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Speedy MoversRichland | 4.64 | 464 | 4.7 | 3.8 | A+ |
| 2 | Help-U-Move Inc.Pasco | 4.50 | 493 | 4.9 | 4.4 | A+ |
| 3 | Pack it Up Moving LLCKennewick | 4.38 | 156 | 4.0 | 2.4 | B- |
| 4 | Larsen Transfer CompanyRichland | 4.34 | 98 | 4.4 | 5.0 | A+ |
| 5 | Smooth Moves LLCKennewick | 4.28 | 343 | 4.6 | 3.5 | A+ |
| 6 | Move NorthwestThis mover · ranks #6 | 4.14 | 195 | 4.6 | 3.3 | — |
How does Move Northwest compare to other Washington movers?
- moveBuddha score#89 of 269(better than average)
4.14vs 3.71 avg
Move Northwest scores 4.14, above the Washington average of 3.71, and ranks #89 of 269 Washington movers.
- Positive reviews#148 of 269(level with average)
91%vs 91% avg
Move Northwest has 91% positive reviews, in line with the Washington average of 91%, and ranks #148 of 269 Washington movers.
- Negative reviews#129 of 269(better than average)
6%vs 8% avg
Move Northwest has 6% negative reviews, below the Washington average of 8%, and ranks #129 of 269 Washington movers. A lower percentage is better.
- Reviews analyzed#88 of 269(worse than average)
195vs 297 avg
Move Northwest has 195 reviews analyzed, below the Washington average of 297, and ranks #88 of 269 Washington movers.
- Yelp rating#63 of 269(worse than average)
3.3vs 3.6 avg
Move Northwest has a Yelp rating of 3.3, below the Washington average of 3.6, and ranks #63 of 269 Washington movers.
| Metric | This moverMove Northwest | Washington avg | Washington rank | Difference |
|---|---|---|---|---|
| moveBuddha score#89 of 269 in Washington | 4.14 | 3.71 | #89 of 269 | +0.43(better than average) |
| Positive reviews#148 of 269 in Washington | 91% | 91% | #148 of 269 | ±0 pts |
| Negative reviewsLower is better#129 of 269 in Washington | 6% | 8% | #129 of 269 | −2 pts(better than average) |
| Reviews analyzed#88 of 269 in Washington | 195 | 297 | #88 of 269 | −102(worse than average) |
| Yelp ratingBased on only 11 reviews#63 of 269 in Washington | 3.3 | 3.6 | #63 of 269 | −0.3(worse than average) |
Compared with 269 Washington movers with moveBuddha profiles. Rank #1 is the best in Washington.
Move Northwest
4.14Richland, WA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Move Northwest, then see how it compares with other top-rated movers in Richland.
Compare prices side by side
See where Move Northwest lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Move Northwest
4.14
Richland, WA
Final verdict: Move Northwest
Move Northwest earns a 4.14/5 moveBuddha Score and ranks #89 among Washington movers, with 91% positive feedback across 195 customer reviews.
Customers consistently praise its flexibility and affordable rates. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
It operates 1 truck. The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Washington moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Helpful Washington moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.