The Move Smith LLC review 2026 (West Chester, PA)
Updated
The Move Smith LLC is a West Chester, PA mover ranked #73 of 154 movers in Pennsylvania with a 4.16/5 rating.
95% of The Move Smith LLC's 229 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves unprofessional behavior.
The Move Smith LLC holds active FMCSA registration (USDOT #2878415) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How The Move Smith LLC measures up
Across 229 reviews, The Move Smith LLC in West Chester, PA is rated 4.9/5 on Google (148 reviews) and 4.2/5 on Yelp (18 reviews).
The Move Smith LLC ranks #73 out of 154 movers in Pennsylvania with a moveBuddha Score of 4.16 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.16.
- Website
- 5.0
- Review quality
- 4.5
- Customer service
- 4.4
- Industry experience
- 4.4
- Brand
- 4.0
Google rating
Based on 148 reviews
Yelp rating
Based on 18 reviews
What do customers say about The Move Smith LLC?
Out of 229 verified reviews, 95% of customers left a positive review about The Move Smith LLC in West Chester, PA. 3.9% of reviews are negative and 1.3% are neutral. The Move Smith LLC has a 7% higher positive review percentage than the average Pennsylvania moving company (95% vs the Pennsylvania state average of 88%).
- Positive94.8%(217)
- Neutral1.3%(3)
- Negative3.9%(9)
Based on 229 reviews across Google, Yelp, and other review sites.
What customers like about The Move Smith LLC
Affordable rates
Many reviewers found The Move Smith LLC to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that The Move Smith LLC was willing to adjust schedules or accommodate last-minute changes.
Respectful of property
Customers appreciated how carefully The Move Smith LLC's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to The Move Smith LLC's attention to detail.
Quick response times
Customer support at The Move Smith LLC was often noted for responding to questions or concerns almost immediately
What positive reviewers say
“Movesmith got me in on my preferred date relatively last-minute. The crew was hardworking, skillful, and good-natured. The cost was way below what I expected despite many heavy, difficult items.”
GoogleVerified Reviewer “The Movesmith team responded quickly and worked me into their schedule within a couple days. The crew was on time and efficient, and booking was straightforward.”
GoogleVerified Reviewer “They answered all my questions, explained what to expect, and completed the move efficiently. Brian and Matt handled our items carefully, giving me peace of mind.”
GoogleVerified Reviewer “DJ and his guys were top notch. They worked very hard, were respectful of my home and family, and were a pleasure to be around. Communication was excellent, and the price was very reasonable.”
Nick BarbettaVerified ReviewerGoogle
What mixed reviewers say
“I originally did not have a good experience, but Garret made things right and showed commitment to doing right by the customer.”
GoogleVerified Reviewer “The movers arrived early, but scratched our bed frame, lost a screw, and one worker left trash on the street. It was an okay experience—neither great nor awful.”
YelpVerified Reviewer “Understaffing caused a delay in our move. Generally, the movers were careful.”
Pamela NemethVerified ReviewerGoogle
Most common complaints about The Move Smith LLC
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Lack of communication
Poor or inconsistent updates from The Move Smith LLC left some customers feeling in the dark.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some The Move Smith LLC clients.
What negative reviewers say
“The bill rose from a $580–$680 quote to $930 after the move, and calls and texts went unanswered.”
GoogleVerified Reviewer “They gave me a quote, then stopped responding after a virtual walkthrough. The dates we discussed were later booked, and I lost time with another mover while waiting for their promised quote.”
Will MVerified ReviewerGoogle“The crew blocked our designated parking area and responded rudely when asked to move the truck. Disrupting traffic to nearby businesses was unacceptable customer service.”
Mike LilleyVerified ReviewerGoogle“The crew moved slowly and left lights on and a door open after we asked them to lock up. Pricing was fair, but the service was disappointing.”
Lisa MVerified ReviewerGoogle
The Move Smith LLC
4.16West Chester, PA
Save more than 30% on average by comparing movers before you book.
The Move Smith LLC
4.16
West Chester, PA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from The Move Smith LLC, then see how it compares with other top-rated movers in West Chester.
Compare prices side by side
See where The Move Smith LLC lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does The Move Smith LLC offer?
The Move Smith LLC handles long-distance moves from West Chester, PA, with services including packing, packing materials, and junk removal.
Services offered
Is The Move Smith LLC licensed and insured?
Federally licensed, operating authority active
US DOT 2878415 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, The Move Smith LLC is registered with the Federal Motor Carrier Safety Administration under US DOT number 2878415, and its operating status is currently active. It also holds a Pennsylvania intrastate license, number 2878415.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover The Move Smith LLC holds. Ask for a certificate of insurance before you book.
- State license number
- 2878415Issued by Pennsylvania. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 5,000Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- June 2026
How much does The Move Smith LLC cost?
The Move Smith LLC does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Pennsylvania, you can expect to pay approximately $144/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Pennsylvania moving companies similar to The Move Smith LLC typically bill the amounts below using a $144/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
The Move Smith LLC is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Pennsylvania moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does The Move Smith LLC offer?
- Accepts
- Credit CardsCash
- Deposit
- Not listed, so ask
The Move Smith LLC accepts credit cards and cash. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How The Move Smith LLC compares with other local movers
With a moveBuddha score of 4.16 out of 5, The Move Smith LLC trails the five highest-scoring moving companies near West Chester, 0.26 points behind College Hunks Hauling Junk & Moving. At 229 reviews, The Move Smith LLC has fewer reviews than four of the five. Where The Move Smith LLC falls behind is customer service, with the lowest customer service score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | TWO MEN AND A TRUCKNorristown | 4.62 | 902 | 4.4 | 1.8 | A- |
| 2 | Ramsey's Moving SystemMedia | 4.58 | 198 | 4.4 | 2.8 | C+ |
| 3 | Zip to Zip Moving IncExton | 4.56 | 1,563 | — | 4.7 | A |
| 4 | Forward Moving LLCExton | 4.44 | 694 | 4.9 | 3.7 | A+ |
| 5 | College Hunks Hauling Junk & MovingWest Chester | 4.42 | 3,183 | 4.8 | 2.1 | A |
| — | The Move Smith LLCThis mover · ranks #6 | 4.16 | 229 | 4.9 | 4.2 | — |
How does The Move Smith LLC compare to other Pennsylvania movers?
- moveBuddha score#73 of 154(better than average)
4.16vs 3.97 avg
The Move Smith LLC scores 4.16, above the Pennsylvania average of 3.97, and ranks #73 of 154 Pennsylvania movers.
- Positive reviews#56 of 154(better than average)
95%vs 88% avg
The Move Smith LLC has 95% positive reviews, above the Pennsylvania average of 88%, and ranks #56 of 154 Pennsylvania movers.
- Negative reviews#52 of 154(better than average)
4%vs 11% avg
The Move Smith LLC has 4% negative reviews, below the Pennsylvania average of 11%, and ranks #52 of 154 Pennsylvania movers. A lower percentage is better.
- Reviews analyzed#58 of 154(worse than average)
229vs 337 avg
The Move Smith LLC has 229 reviews analyzed, below the Pennsylvania average of 337, and ranks #58 of 154 Pennsylvania movers.
- Yelp rating#33 of 154(better than average)
4.2vs 3.5 avg
The Move Smith LLC has a Yelp rating of 4.2, above the Pennsylvania average of 3.5, and ranks #33 of 154 Pennsylvania movers.
| Metric | This moverThe Move Smith LLC | Pennsylvania avg | Pennsylvania rank | Difference |
|---|---|---|---|---|
| moveBuddha score#73 of 154 in Pennsylvania | 4.16 | 3.97 | #73 of 154 | +0.19(better than average) |
| Positive reviews#56 of 154 in Pennsylvania | 95% | 88% | #56 of 154 | +7 pts(better than average) |
| Negative reviewsLower is better#52 of 154 in Pennsylvania | 4% | 11% | #52 of 154 | −7 pts(better than average) |
| Reviews analyzed#58 of 154 in Pennsylvania | 229 | 337 | #58 of 154 | −108(worse than average) |
| Yelp ratingBased on only 18 reviews#33 of 154 in Pennsylvania | 4.2 | 3.5 | #33 of 154 | +0.7(better than average) |
Compared with 154 Pennsylvania movers with moveBuddha profiles. Rank #1 is the best in Pennsylvania.
The Move Smith LLC
4.16West Chester, PA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from The Move Smith LLC, then see how it compares with other top-rated movers in West Chester.
Compare prices side by side
See where The Move Smith LLC lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
The Move Smith LLC
4.16
West Chester, PA
Final verdict: The Move Smith LLC
The Move Smith LLC earns a 4.16/5 moveBuddha Score and ranks #73 among Pennsylvania movers, with 95% positive feedback across 229 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
It operates 3 trucks. The most common complaint is unprofessional behavior.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Pennsylvania moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact The Move Smith LLC
- Phone
- (484) 455-4554
- Website
- themovesmith.com
Helpful Pennsylvania moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.