Hicks Automotive review 2026 (Galveston, TX)
Updated
Hicks Automotive is a Galveston, TX mover ranked #4 of 4 Galveston movers and #634 of 797 in Texas with a 3.30/5 rating.
93% of Hicks Automotive's 148 verified customer reviews are positive. Customers most often praise its friendly and approachable staff, while the most common complaint involves unexpected charges. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Hicks Automotive measures up
Hicks Automotive ranks #634 out of 797 movers in Texas with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Hicks Automotive moveBuddha Certified?
Hicks Automotive is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Hicks Automotive hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Hicks Automotive?
Out of 148 verified reviews, 93% of customers left a positive review about Hicks Automotive in Galveston, TX. 4.1% of reviews are negative and 3.4% are neutral. Hicks Automotive has a 3% higher positive review percentage than the average Texas moving company (93% vs the Texas state average of 90%).
- Positive92.6%(137)
- Neutral3.4%(5)
- Negative4.1%(6)
Based on 148 reviews across Google, Yelp, and other review sites.
What customers like about Hicks Automotive
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Hicks Automotive.
Quick response times
Customer support at Hicks Automotive was often noted for responding to questions or concerns almost immediately
Efficient service
Many customers praise Hicks Automotive for completing moves smoothly and with minimal downtime.
Quick moving process
The team at Hicks Automotive often gets the job done faster than expected, saving clients time.
Professional and polite staff
Customers say the Hicks Automotive's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“These folk are so great! Bob and his crew are just the nicest, most helpful you are ever gonna find! They make every rental quick, easy and efficient. I will never rent anywhere else!”
Bert DagnonVerified ReviewerGoogle“Friendly crew (two gentlemen I met), no appointment needed, saved me my weekend couple hours, stopped by coming from work, have done inspection. Thanks.”
Muhammad IrshadVerified ReviewerGoogle“Best customer service ever. The lady behind the counter made sure I was getting the best rate and the guys took over the parking of the trailer, which made it an easy in and out.”
Grillin' & Chillin'Verified ReviewerGoogle“Process of renting a u-haul here is quick and easy. They were very helpful and informative.”
Ruby OchoaVerified ReviewerGoogle“Always prompt, professional, and courteous team. Thank you for your years of service.”
David ChavarriaVerified ReviewerGoogle
What mixed reviewers say
“My experience at Hicks Automotive was excellent. I strongly recommend their services.”
Robert JohnsonVerified ReviewerGoogle“Good service, but not tidy.”
Anna AllebachVerified ReviewerGoogle
Most common complaints about Hicks Automotive
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Hicks Automotive clients.
Unfriendly or rude staff
A few customers felt disrespected by curt or unhelpful movers or office staff.
Limited availability
Some customers couldn't book their desired moving dates due to Hicks Automotive's packed schedule.
What negative reviewers say
“Rude, unfriendly, and uncaring staff.”
Scarlett of EarthVerified ReviewerGoogle“Rented a uhaul and paid $93. Then I saw two more charges on my credit card. After calling, $93 was removed, but $107 was taken out. Bad business.”
Kris SandersVerified ReviewerGoogle“Got here at 4:00 pm to get my truck inspected and they were closed. Their supposed hours are 8 to 5 Monday to Saturday.”
Adrick VelascoVerified ReviewerGoogle
Hicks Automotive
3.30Galveston, TX
Save more than 30% on average by comparing movers before you book.
Hicks Automotive
3.30
Galveston, TX
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Hicks Automotive, then see how it compares with other top-rated movers in Galveston.
Compare prices side by side
See where Hicks Automotive lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Hicks Automotive offer?
Hicks Automotive offers local moves, small moves, and packing materials.
Services offered
Is Hicks Automotive licensed and insured?
moveBuddha holds no federal licensing record for Hicks Automotive in Galveston, TX. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Hicks Automotive holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Hicks Automotive cost?
Hicks Automotive does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Texas, you can expect to pay approximately $130/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service Texas moving companies similar to Hicks Automotive typically bill the amounts below using a $130/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What payment options and discounts does Hicks Automotive offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Hicks Automotive does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Hicks Automotive also offers discounts on request. It also lists: U-Haul mentions a first month free offer with qualifying one-way truck or trailer rentals at participating locations, a 1-Year Price Lock, free standard shipping on moving-supply orders over $50, and 30 days of free self-storage for eligible disaster-relief situations. Participation by this location is not specifically confirmed. Ask what you qualify for and how much you could save before you book.
How Hicks Automotive compares with the top 3 Galveston movers
With a moveBuddha score of 3.30 out of 5, Hicks Automotive trails the three highest-scoring Galveston moving companies, 0.56 points behind Jack Robinson Moving. Where Hicks Automotive falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The three highest-scoring local movers near Galveston, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Clear Lake Movers, Inc.Webster | 4.26 | 1,164 | 4.8 | — | — |
| 2 | Manuel's TransferGalveston | 3.94 | 57 | 4.6 | — | — |
| 3 | Jack Robinson MovingDickinson | 3.86 | 61 | 4.6 | 4.3 | — |
| 4 | Hicks AutomotiveThis mover · ranks #4 | 3.30 | 148 | — | — | — |
How does Hicks Automotive compare to other Texas movers?
- moveBuddha score#634 of 797(worse than average)
3.30vs 3.70 avg
Hicks Automotive scores 3.30, below the Texas average of 3.70, and ranks #634 of 797 Texas movers.
- Positive reviews#433 of 797(better than average)
93%vs 90% avg
Hicks Automotive has 93% positive reviews, above the Texas average of 90%, and ranks #433 of 797 Texas movers.
- Negative reviews#341 of 797(better than average)
4%vs 10% avg
Hicks Automotive has 4% negative reviews, below the Texas average of 10%, and ranks #341 of 797 Texas movers. A lower percentage is better.
- Reviews analyzed#357 of 797(worse than average)
148vs 344 avg
Hicks Automotive has 148 reviews analyzed, below the Texas average of 344, and ranks #357 of 797 Texas movers.
| Metric | This moverHicks Automotive | Texas avg | Texas rank | Difference |
|---|---|---|---|---|
| moveBuddha score#634 of 797 in Texas | 3.30 | 3.70 | #634 of 797 | −0.40(worse than average) |
| Positive reviews#433 of 797 in Texas | 93% | 90% | #433 of 797 | +3 pts(better than average) |
| Negative reviewsLower is better#341 of 797 in Texas | 4% | 10% | #341 of 797 | −6 pts(better than average) |
| Reviews analyzed#357 of 797 in Texas | 148 | 344 | #357 of 797 | −196(worse than average) |
Compared with 797 Texas movers with moveBuddha profiles. Rank #1 is the best in Texas.
Hicks Automotive
3.30Galveston, TX
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Hicks Automotive, then see how it compares with other top-rated movers in Galveston.
Compare prices side by side
See where Hicks Automotive lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Hicks Automotive
3.30
Galveston, TX
Final verdict: Hicks Automotive
Hicks Automotive earns a 3.30/5 moveBuddha Score and ranks #4 among Galveston movers, with 93% positive feedback across 148 customer reviews.
Customers consistently praise its friendly and approachable staff and quick response times. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
The most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Texas moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Hicks Automotive
- Phone
- (409) 744-4374
- Website
- uhaul.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.