United Trust Van Lines review 2026 (Plano, TX)
Updated
United Trust Van Lines is a Plano, TX mover ranked #14 of 14 Plano movers and #651 of 797 in Texas with a 3.30/5 rating.
82% of United Trust Van Lines' 132 verified customer reviews are positive. Customers most often praise its transparent pricing, while the most common complaint involves unexpected charges. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How United Trust Van Lines measures up
United Trust Van Lines ranks #651 out of 797 movers in Texas with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is United Trust Van Lines moveBuddha Certified?
United Trust Van Lines is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. United Trust Van Lines hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about United Trust Van Lines?
Out of 132 verified reviews, 82% of customers left a positive review about United Trust Van Lines in Plano, TX. 18.2% of reviews are negative. United Trust Van Lines has a 8% lower positive review percentage than the average Texas moving company (82% vs the Texas state average of 90%).
- Positive81.8%(108)
- Negative18.2%(24)
Based on 132 reviews across Google, Yelp, and other review sites.
What customers like about United Trust Van Lines
Transparent pricing
Many reviewers felt confident booking with United Trust Van Lines due to honest, upfront pricing and no surprise fees.
Consistency and follow-up
Reviewers liked that United Trust Van Lines stayed in touch before and after the move to ensure everything went smoothly.
Organized packing
United Trust Van Lines is often recognized for labeling boxes clearly and packing with structure and care.
Good communication
Reviewers frequently mention clear, consistent updates from United Trust Van Lines throughout the moving process.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to United Trust Van Lines's attention to detail.
What positive reviewers say
“They were very transparent from estimating to delivery, and we felt our move was handled at a high quality. The process was smooth, and we would recommend United to anyone.”
Tom HalaburtVerified ReviewerGoogle“From the quote to moving day, everything was handled thoroughly and professionally. Daniel was efficient and took great care wrapping and protecting my belongings.”
Karen HalberVerified ReviewerGoogle“Nick was fantastic, and Melanie kept constant contact throughout transit. The team was professional, organized, and thorough from start to finish.”
Anthony D'AmbrosioVerified ReviewerGoogle“The team kept me updated, packed everything securely, and delivered exactly as promised. Pricing was fair with no surprises.”
OG MonkeyVerified ReviewerGoogle
Most common complaints about United Trust Van Lines
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some United Trust Van Lines clients.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Damage to items
Some customers reported that items were damaged during packing or loading.
What negative reviewers say
“They gave us an exceedingly low estimate, then quadrupled it. Many things went missing or were broken, and the insurance payout covered only a tiny fraction of the damage.”
LaRae KuusistoVerified ReviewerGoogle“The outside-hire van brought unexpected charges, and the company damaged our vent hood. Jason stopped responding after the move.”
Michelle DuwenseeVerified ReviewerGoogle“They took forever to deliver, lost an entire box, communicated poorly, and offered only $27 after denying my first claim.”
Treasura WilliamsVerified ReviewerGoogle“The company increased the cost by 20% before moving day, and about 10% of fragile items were damaged, including a TV, dishes, pictures, and furniture.”
Theodore HorwithVerified ReviewerGoogle
United Trust Van Lines
3.30Plano, TX
Save more than 30% on average by comparing movers before you book.
United Trust Van Lines
3.30
Plano, TX
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from United Trust Van Lines, then see how it compares with other top-rated movers in Plano.
Compare prices side by side
See where United Trust Van Lines lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does United Trust Van Lines offer?
United Trust Van Lines offers long-distance moves.
Services offered
Is United Trust Van Lines licensed and insured?
Registered with the FMCSA
US DOT 2872214. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
United Trust Van Lines is registered with the Federal Motor Carrier Safety Administration under US DOT number 2872214.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover United Trust Van Lines holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does United Trust Van Lines cost?
United Trust Van Lines does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Texas, you can expect to pay approximately $130/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Texas moving companies similar to United Trust Van Lines typically bill the amounts below using a $130/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
United Trust Van Lines offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Texas moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does United Trust Van Lines offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
United Trust Van Lines does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How United Trust Van Lines compares with the top 10 Plano movers
With a moveBuddha score of 3.30 out of 5, United Trust Van Lines falls short of the top 10 Plano moving companies, 1.06 points behind Hotshots Delivery & Moving. United Trust Van Lines's score rests on 132 reviews, fewer than any of the ten. Where United Trust Van Lines falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The ten highest-scoring local movers near Plano, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | AM Moving Company LLCDallas | 4.70 | 1,400 | 4.4 | 4.2 | A |
| 2 | AB MovingPlano | 4.62 | 5,134 | 4.8 | 3.2 | A+ |
| 3 | Firehouse Movers Inc.Lewisville | 4.52 | 4,745 | 4.9 | 4.5 | A+ |
| 4 | TWO MEN AND A TRUCKPlano | 4.52 | 542 | 4.6 | 2.6 | B- |
| 5 | King Moving CompanyCarrollton | 4.48 | 782 | 4.9 | 4.9 | A+ |
| 6 | MoveStarDallas | 4.42 | 381 | 4.8 | 3.9 | A+ |
| 7 | Around the Block MovingRichardson | 4.38 | 278 | — | 3.1 | A+ |
| 8 | College Hunks Hauling Junk & MovingPlano | 4.38 | 273 | 4.9 | 4.1 | F |
| 9 | North Dallas Moving and Storage Co Inc.Carrollton | 4.38 | 251 | 4.8 | 2.7 | A+ |
| 10 | Hotshots Delivery & MovingPlano | 4.36 | 155 | 4.6 | 4.8 | A+ |
| 11 | United Trust Van LinesThis mover · ranks #11 | 3.30 | 132 | — | — | — |
How does United Trust Van Lines compare to other Texas movers?
- moveBuddha score#651 of 797(worse than average)
3.30vs 3.70 avg
United Trust Van Lines scores 3.30, below the Texas average of 3.70, and ranks #651 of 797 Texas movers.
- Positive reviews#624 of 797(worse than average)
82%vs 90% avg
United Trust Van Lines has 82% positive reviews, below the Texas average of 90%, and ranks #624 of 797 Texas movers.
- Negative reviews#643 of 797(worse than average)
18%vs 10% avg
United Trust Van Lines has 18% negative reviews, above the Texas average of 10%, and ranks #643 of 797 Texas movers. A lower percentage is better.
- Reviews analyzed#372 of 797(worse than average)
132vs 344 avg
United Trust Van Lines has 132 reviews analyzed, below the Texas average of 344, and ranks #372 of 797 Texas movers.
| Metric | This moverUnited Trust Van Lines | Texas avg | Texas rank | Difference |
|---|---|---|---|---|
| moveBuddha score#651 of 797 in Texas | 3.30 | 3.70 | #651 of 797 | −0.40(worse than average) |
| Positive reviews#624 of 797 in Texas | 82% | 90% | #624 of 797 | −8 pts(worse than average) |
| Negative reviewsLower is better#643 of 797 in Texas | 18% | 10% | #643 of 797 | +8 pts(worse than average) |
| Reviews analyzed#372 of 797 in Texas | 132 | 344 | #372 of 797 | −212(worse than average) |
Compared with 797 Texas movers with moveBuddha profiles. Rank #1 is the best in Texas.
United Trust Van Lines
3.30Plano, TX
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from United Trust Van Lines, then see how it compares with other top-rated movers in Plano.
Compare prices side by side
See where United Trust Van Lines lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
United Trust Van Lines
3.30
Plano, TX
Final verdict: United Trust Van Lines
United Trust Van Lines earns a 3.30/5 moveBuddha Score and ranks #14 among Plano movers, with 82% positive feedback across 132 customer reviews.
Customers consistently praise its transparent pricing and consistency and follow-up. It is best for customers prioritizing strong communication, careful handling of belongings, and reliable service experience.
The most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Texas moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact United Trust Van Lines
- Phone
- (877) 244-9886
- Website
- unitedtrustvanlines.com
- Profiles
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.