Smart Move Utah review 2026 (West Valley City, UT)
Updated
Smart Move Utah is a West Valley City, UT mover ranked #63 of 93 movers in Utah with a 3.30/5 rating.
86% of Smart Move Utah's 43 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves unprofessional behavior. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Smart Move Utah measures up
Smart Move Utah ranks #63 out of 93 movers in Utah with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Smart Move Utah moveBuddha Certified?
Smart Move Utah is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Smart Move Utah hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Smart Move Utah?
Out of 43 verified reviews, 86% of customers left a positive review about Smart Move Utah in West Valley City, UT. 14% of reviews are negative. Smart Move Utah has a 8% lower positive review percentage than the average Utah moving company (86% vs the Utah state average of 94%).
- Positive86%(37)
- Negative14%(6)
Based on 43 reviews across Google, Yelp, and other review sites.
What customers like about Smart Move Utah
Affordable rates
Many reviewers found Smart Move Utah to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that Smart Move Utah was willing to adjust schedules or accommodate last-minute changes.
Consistency and follow-up
Reviewers liked that Smart Move Utah stayed in touch before and after the move to ensure everything went smoothly.
Quick response times
Customer support at Smart Move Utah was often noted for responding to questions or concerns almost immediately
Respectful of property
Customers appreciated how carefully Smart Move Utah's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“Jason and AJ from Smart Move showed up on time, worked quickly and carefully, and were very professional and pleasant to work with.”
Robert BentleyVerified ReviewerGoogle“This is the second time I've used smart move, and I absolutely love them! There was an accident where a light was broken, and Matt quickly and efficiently worked with me to get it fixed.”
Dr. Sarah MitchellVerified ReviewerGoogle“They came for my move with just one day’s notice and did an awesome job! Both the guys were very calm and focused on their work.”
Krish BVerified ReviewerGoogle“The company rates are the best I found after calling about 20 different moving companies.”
Melisa LindholmVerified ReviewerGoogle“They carefully moved everything so no walls were dinged and packed it in the truck safely so there was no damage to our furniture. Matt handled it with grace and came out to help.”
Maeghan BelnapVerified ReviewerGoogle
Most common complaints about Smart Move Utah
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Smart Move Utah clients.
Lack of communication
Poor or inconsistent updates from Smart Move Utah left some customers feeling in the dark.
What negative reviewers say
“First they showed up a hour late. Poor quality dinged up walls. Will not return phone calls. Got hung up on multiple times and phone number blocked while trying to get ahold of them.”
Cody LeekVerified ReviewerGoogle“The movers themselves were great to work with, but they showed up with fewer guys and a smaller truck than they said they had planned for. They didn't finish the move the next day, then stopped responding.”
McKenna GordonVerified ReviewerGoogle“I found out Rich had lied to me saying that the boxes and everything else were included in the hourly rate, and they weren’t. They hit you with tons of small charges for wardrobe moving and more.”
J DVerified ReviewerGoogle“He said he would have a formal bid to me in the afternoon. I called back late afternoon asking about the bid. I called again the second day, but still no response back.”
Kenneth MossVerified ReviewerGoogle
Smart Move Utah
3.30West Valley City, UT
Save more than 30% on average by comparing movers before you book.
Smart Move Utah
3.30
West Valley City, UT
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Smart Move Utah, then see how it compares with other top-rated movers in West Valley City.
Compare prices side by side
See where Smart Move Utah lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Is Smart Move Utah licensed and insured?
moveBuddha holds no federal licensing record for Smart Move Utah in West Valley City, UT. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Smart Move Utah holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Smart Move Utah cost?
Smart Move Utah does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Utah, you can expect to pay approximately $93/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service Utah moving companies similar to Smart Move Utah typically bill the amounts below using a $93/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
How Smart Move Utah compares with other local movers
With a moveBuddha score of 3.30 out of 5, Smart Move Utah trails the five highest-scoring moving companies near West Valley City, 1.08 points behind All My Sons Moving & Storage. Smart Move Utah's score rests on 43 reviews, fewer than any of the five. Where Smart Move Utah falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Best Of Utah Moving Company LLCSandy | 4.64 | 1,980 | 4.9 | 3.5 | A+ |
| 2 | Kellogg MoversMurray | 4.62 | 317 | 4.9 | 3.9 | A+ |
| 3 | Moving ConnectionsSalt Lake City | 4.56 | 248 | 4.9 | 3.9 | A+ |
| 4 | Two Man MoversSalt Lake City | 4.42 | 362 | 4.7 | 3.3 | A+ |
| 5 | All My Sons Moving & StorageWest Valley City | 4.38 | 3,442 | 4.3 | 1.4 | A |
| 6 | Smart Move UtahThis mover · ranks #6 | 3.30 | 43 | — | — | — |
How does Smart Move Utah compare to other Utah movers?
- moveBuddha score#63 of 93(worse than average)
3.30vs 3.64 avg
Smart Move Utah scores 3.30, below the Utah average of 3.64, and ranks #63 of 93 Utah movers.
- Positive reviews#79 of 93(worse than average)
86%vs 94% avg
Smart Move Utah has 86% positive reviews, below the Utah average of 94%, and ranks #79 of 93 Utah movers.
- Negative reviews#79 of 93(worse than average)
14%vs 6% avg
Smart Move Utah has 14% negative reviews, above the Utah average of 6%, and ranks #79 of 93 Utah movers. A lower percentage is better.
- Reviews analyzed#64 of 93(worse than average)
43vs 382 avg
Smart Move Utah has 43 reviews analyzed, below the Utah average of 382, and ranks #64 of 93 Utah movers.
| Metric | This moverSmart Move Utah | Utah avg | Utah rank | Difference |
|---|---|---|---|---|
| moveBuddha score#63 of 93 in Utah | 3.30 | 3.64 | #63 of 93 | −0.34(worse than average) |
| Positive reviews#79 of 93 in Utah | 86% | 94% | #79 of 93 | −8 pts(worse than average) |
| Negative reviewsLower is better#79 of 93 in Utah | 14% | 6% | #79 of 93 | +8 pts(worse than average) |
| Reviews analyzed#64 of 93 in Utah | 43 | 382 | #64 of 93 | −339(worse than average) |
Compared with 93 Utah movers with moveBuddha profiles. Rank #1 is the best in Utah.
Smart Move Utah
3.30West Valley City, UT
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Smart Move Utah, then see how it compares with other top-rated movers in West Valley City.
Compare prices side by side
See where Smart Move Utah lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Smart Move Utah
3.30
West Valley City, UT
Final verdict: Smart Move Utah
Smart Move Utah earns a 3.30/5 moveBuddha Score and ranks #63 among Utah movers, with 86% positive feedback across 43 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
The most common complaint is unprofessional behavior.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Utah moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Smart Move Utah
- Phone
- (801) 860-4342
- Website
- smartmoveslc.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.