Cross Town Movers Review
Fact Checked by:
Positive Reviews
87%
across 60 reviews
moveBuddha Score
4.0/5
based on moveBuddha methodology
Years in Business
45
founded 1981
Cross Town Movers is a 4.0/5-rated Wyoming full-service mover, operating since 1981 (45 years in business). Cross Town Movers earns 87% positive reviews across 60 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Cross Town Movers at a glance
- Track record: 45 years in business with 87% positive customer reviews across 60 verified reviews.
- Industry experience: 4.72/5
- Customer service: 3.58/5
- Review quality: 3.5/5
- Quote accuracy: 4.24/5
What this review covers
Efficient service
Professional and polite staff
Quick moving process
Careful handling
Highly recommended
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Cross Town Movers has been in business for 45 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Cross Town Movers has about 87% positive reviews across roughly 60 total reviews, with an average Yelp rating of 2.5.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Cross Town Movers.
Customer service 3.5
From responsiveness to follow-through, customer service is a big differentiator. Cross Town Movers emphasizes clear communication, careful handling.
Recent reviews
Trevor and Joey went ABOVE AND BEYOND to help my husband and me move into our home after a difficult build/closing. Extremely kind, hard working, careful, efficient, and trustworthy. I cannot recommend them enough.
Cross Town Movers just got me moved into my new home. I had a lot of very expensive furniture and antiques that I was very worried about getting damaged during the move. Not a scratch on anything. Highly recommend these guys.
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What do customers say about Cross Town Movers?
Across 60 verified customer reviews from multiple platforms, 87% are positive, 12% are negative, and 2% are neutral.
What customers like most about Cross Town Movers
- Efficient service: Many customers praise Cross Town Movers for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Cross Town Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at Cross Town Movers often gets the job done faster than expected, saving clients time.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Cross Town Movers's attention to detail.
- Highly recommended: Many reviewers said they would recommend Cross Town Movers to friends and family without hesitation.
Most common complaints about Cross Town Movers
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Cross Town Movers clients.
Positive Cross Town Movers Reviews
Stevie Randich, Google
Trevor and Joey went ABOVE AND BEYOND to help my husband and me move into our home after a difficult build/closing. Extremely kind, hard working, careful, efficient, and trustworthy. I cannot recommend them enough.
Craig Cunningham, Google
Cross Town Movers just got me moved into my new home. I had a lot of very expensive furniture and antiques that I was very worried about getting damaged during the move. Not a scratch on anything. Highly recommend these guys.
Jamie Watson, Google
They moved me twice – both times I got excellent service. Communication before and during the move was excellent, so I knew exactly what to expect. I highly recommend them, and I would definitely use them again.
Negative Cross Town Movers Reviews
Cortney Akers, Google
We had booked Cross Town Movers a few days in advance, and they never showed. Then they stopped answering the phone. I loved wasting half a day waiting on them. Don't waste your time on them.
Steve.Cheryl Wallace, Google
Appointment made with David to pick-up display furniture in town and deliver to house. Not only did they not even show up but they did not have the courtesy to call with a reason for the problem.
Janet Green, Google
They were nice enough, but broke one of the feet off my couch. Promised to replace it and despite multiple phone calls they never followed up and I have an unusable couch.
How moveBuddha rated Cross Town Movers
Cross Town Movers earns a 4.0/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Cross Town Movers | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3.58/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Cross Town Movers
Cross Town Movers earns high marks from customers, with 87% of feedback being positive out of 60 reviews analyzed. Clients frequently praise the team's efficient service, professionalism, and quick moving process. Many highlight careful handling of belongings and recommend the company to others. Customers appreciate the movers' friendly attitude and their ability to complete jobs swiftly, even under challenging conditions. Some reviews mention that Cross Town Movers stands out for reliability and care compared to other moving companies. Negative feedback centers on missed appointments, delays, and occasional damage to items, with a few customers reporting unexpected charges. While most experiences are smooth and stress-free, a handful of clients faced issues with punctuality or follow-up. The majority of input suggests Cross Town Movers delivers dependable, professional moving services that exceed expectations for most customers.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Cross Town Movers cost?
Cross Town Movers does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Wyoming moving costs across all home sizes and service types, see our Wyoming moving cost guide.
How does Cross Town Movers compare to other Casper movers?
Cross Town Movers ranks alongside the top full-service movers in Casper on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Casper movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.28 |
98% | A+ | ||
4.0 |
87% | A+ | ||
|
3.8 |
98% | N/A |
How Cross Town Movers's ratings compare to other Casper movers
Cross Town Movers's Yelp rating (2.5/5) is lower than the average across the 3 movers analyzed in Casper, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Cross Town Movers | 2.5/5 | -- |
| Casper movers | 3.5/5 | 3 movers |
| Wyoming movers | 2.8/5 | 6 movers |
Final verdict: Cross Town Movers
Cross Town Movers earns a 4.0/5 moveBuddha score with 87% positive customer reviews across 60 verified reviews. With 45 years in business, Cross Town Movers is a solid option to consider for Wyoming moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Cross Town Movers
How does Cross Town Movers's review score compare to other Wyoming movers?
Cross Town Movers earns 87% positive customer reviews across 60 verified customer reviews. Its composite moveBuddha score is 4.0/5.
Why is Cross Town Movers's Yelp rating lower than other sources?
Cross Town Movers's 2.5/5 Yelp rating across 8 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Cross Town Movers offer?
Cross Town Movers is a full-service mover operating in Wyoming. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Cross Town Movers require a deposit?
Deposit requirements for Cross Town Movers depend on the type and timing of your move. Most Wyoming full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Cross Town Movers been in business?
Cross Town Movers has been in business for 45 years, founded in 1981.
Is Cross Town Movers associated with a van line?
Yes. Cross Town Movers is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Casper moving company?
To pick the best Casper mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Cross Town Movers?
Compare Cross Town Movers's quote against other top Wyoming movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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