Cross Town Movers Review 2026 (Mills, WY)
Positive
Reviews
87%
across 60 reviews
moveBuddha
Score
4.1/5
based on moveBuddha methodology
Years in
Business
46
founded 1980
Cross Town Movers is a 4.1/5-rated Wyoming full-service mover, operating since 1980 (46 years in business). Cross Town Movers earns 87% positive reviews across 60 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Cross Town Movers at a glance
- Track record: 46 years in business with 87% positive customer reviews (60 verified reviews)
- Industry experience: 4.72/5
- Customer service: 3.58/5
- Review quality: 3.84/5
- Quote accuracy: 4.24/5
Cross Town Movers' services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 100% of Casper movers (56% nationally)
- Interstate moving
- Local (intrastate) moving
What this Cross Town Movers review covers
What do customers say about Cross Town Movers?
Cross Town Movers pulls in 87% positive reviews out of 60 verified ratings from multiple platforms, 12% negative, and 2% neutral.
What customers like most about Cross Town Movers
- Efficient service: Many customers praise Cross Town Movers for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Cross Town Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at Cross Town Movers often gets the job done faster than expected, saving clients time.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Cross Town Movers's attention to detail.
- Highly recommended: Many reviewers said they would recommend Cross Town Movers to friends and family without hesitation.
Most common complaints about Cross Town Movers
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Cross Town Movers clients.
Positive Cross Town Movers Reviews
Stevie Randich, Google
Trevor and Joey went ABOVE AND BEYOND to help my husband and me move into our home after a difficult build/closing. Extremely kind, hard working, careful, efficient, and trustworthy. I cannot recommend them enough.
Craig Cunningham, Google
Cross Town Movers just got me moved into my new home. I had a lot of very expensive furniture and antiques that I was very worried about getting damaged during the move. Not a scratch on anything. Highly recommend these guys.
Jamie Watson, Google
They moved me twice – both times I got excellent service. Communication before and during the move was excellent, so I knew exactly what to expect. I highly recommend them, and I would definitely use them again.
Negative Cross Town Movers Reviews
Cortney Akers, Google
We had booked Cross Town Movers a few days in advance, and they never showed. Then they stopped answering the phone. I loved wasting half a day waiting on them. Don't waste your time on them.
Steve.Cheryl Wallace, Google
Appointment made with David to pick-up display furniture in town and deliver to house. Not only did they not even show up but they did not have the courtesy to call with a reason for the problem.
Janet Green, Google
They were nice enough, but broke one of the feet off my couch. Promised to replace it and despite multiple phone calls they never followed up and I have an unusable couch.
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How moveBuddha rated Cross Town Movers
Cross Town Movers earns a 4.1/5 composite rating based on moveBuddha's editorial rating categories. That's in line with the 4.1/5 average among Casper movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Cross Town Movers | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 3.58/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Cross Town Movers
Cross Town Movers earns high marks from customers, with 87% of feedback being positive out of 60 reviews analyzed. Clients frequently praise the team's efficient service, professionalism, and quick moving process. Many highlight careful handling of belongings and recommend the company to others. Customers appreciate the movers' friendly attitude and their ability to complete jobs swiftly, even under challenging conditions. Some reviews mention that Cross Town Movers stands out for reliability and care compared to other moving companies. Negative feedback centers on missed appointments, delays, and occasional damage to items, with a few customers reporting unexpected charges. While most experiences are smooth and stress-free, a handful of clients faced issues with punctuality or follow-up. The majority of input suggests Cross Town Movers delivers dependable, professional moving services that exceed expectations for most customers.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does Cross Town Movers cost?
Cross Town Movers does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Wyoming moving costs across all home sizes and service types, see our Wyoming moving cost guide.
Estimated for a typical 2-3 bedroom Wyoming move
$884 – $1,932
How does Cross Town Movers compare to other Casper movers?
Cross Town Movers ranks alongside the top full-service movers in Casper on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Casper movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
| 98% | A+ | |||
| 87% | A+ | |||
| 98% | N/A |
How Cross Town Movers' ratings compare to other Casper movers
Cross Town Movers' Yelp rating (2.5/5) is lower than the average across the 3 movers analyzed in Casper, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Cross Town Movers | 2.5/5 | -- |
| Casper movers | 3.5/5 | 3 movers |
| Wyoming movers | 2.9/5 | 6 movers |
Final verdict: Cross Town Movers
Cross Town Movers earns a 4.1/5 moveBuddha score, backed by 87% positive customer reviews across 60 verified reviews. Over 46 years in business, Cross Town Movers has built a reputation for efficient service and professional and polite staff, making it worth a look for your Wyoming move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
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FAQs about Cross Town Movers
Why is Cross Town Movers' Yelp rating lower than other sources?
Cross Town Movers' 2.5/5 Yelp rating across 8 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
Does Cross Town Movers offer labor-only moving?
Yes, Cross Town Movers offers labor-only moving for customers who rent their own truck or container. Only 100% of Casper movers offer this service, compared to 56% nationally.
Is Cross Town Movers associated with a van line?
Yes, Cross Town Movers is a local affiliate of a national van line, giving it access to a national network of resources and reputation alongside local service attention. Learn what van lines are.
What services does Cross Town Movers offer?
Cross Town Movers is a full-service mover operating in Wyoming. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
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