AB Moving & Storage Review 2026: Real Customer Experiences
Here’s the bottom line: AB Moving & Storage is a Texas-based, FMCSA-registered carrier that handles local moves across major Texas metros and long-distance relocations nationwide. We recommend AB Moving for customers who want a full-service team that can bundle packing, specialty-item handling, disassembly/reassembly, and storage with a single point of contact throughout the move.
If you’re still weighing options, compare our picks for the best moving companies and the best interstate moving companies.
- Over 8000 5-Star Reviews
- Nationwide moving services
- Your own dedicated Move Manager from quote to delivery
- Customizable moving plans
Our track record
Each year, 400,000+ people trust our moving recommendations. Here are a few reasons why:
- Founded in 2015
- 4,500+ moving companies analyzed
- $50,000 in moving grants delivered
- Up-to-date pricing info & industry data
- Fact-checked for accuracy
Pros and cons of AB Moving & Storage
- 20+ years of experience
- Runs interstate trips to most U.S. destinations
- Provides a dedicated moving coordinator
- Locks pricing with a virtual video or in-home survey
- Climate-controlled storage choices
- Specialty-item handling and furniture care available
- Phone quotes aren’t binding
- No delivery-date guarantee
- Some recurring complaints about service quality for complex moves
Jump to the AB Moving info you’re looking for:
What customers are saying
Real-world feedback can give you a preview of what moving day will actually feel like. We analyze third-party reviews from the Better Business Bureau (BBB), Google, Yelp, and more to identify consistent themes, especially around pricing accuracy, packing quality, damages, and communication.
Review snapshots
- Professionalism: Many reviewers describe AB Moving’s crews as courteous, fast, and careful with furniture, noting their efficient wrapping and floor protection.
- Punctuality: Several reviewers praised AB Moving for working within a stated arrival window and calling shortly before their arrival.
- Packing quality: Many customers who booked full-service packing said they had a great experience. Issues usually popped up when inventories weren’t documented clearly, or last-minute items were added without repacking.
- Pricing accuracy: Most “surprise bill” complaints we saw came from unexpected costs like stairs, long-carry, bulky items, or extra packing. Getting a binding estimate after a survey significantly lowers the risk of price increases.
- Communication: Overall, customers felt supported during scheduling, but the biggest frustrations we saw in AB Moving reviews were related to complex rescheduling and claims follow-up.
The best way to protect yourself is to get the scope right upfront and keep everything in writing. For extra peace of mind, review our guide to moving insurance.
“We used AB Moving to move to our new house on the recommendation made by our daughter. AB Moving did a fantastic job. The gentlemen were very careful with our furniture and wrapped EVERYTHING to ensure no breakage. Great experience and highly recommend. You will not be disappointed.”
– Stan S, BBB
Learn More“I’ve used this company a few times and never filed a complaint even though some of my things were damaged.( nothing major). I recently had a move where my very expensive lamps $500 plus were broken and all they offered was $42 to replace them..”
– Marylin R, BBB
Learn MoreHow to get the best result if you book AB Moving & Storage
Here are some of our recommendations to get the most out of a move with AB Moving & Storage:
- Confirm arrival and delivery expectations: Ask about your arrival window, how you’ll get updates, and how deliveries are scheduled based on your route and when you’re moving.
- Get a binding estimate the right way: AB Moving can give quick pricing over the phone, but phone quotes aren’t binding. Ask for a virtual video survey or an in-home walkthrough so your inventory and access details are documented and your price is locked.
- Inspect at delivery: Inspect items before signing. Take note of any damage or loss on paperwork, and take photos immediately. Keep boxes with valuables, prescriptions, and documents with you.
- Itemize your “gotchas” in writing: Stairs, elevators, long carry, bulky items, packing materials, disassembly/reassembly, and storage can change pricing. Make sure these services appear on your estimate. Use our checklist of questions for movers to cover all of these issues.
- Photograph high-value items: Take photos of furniture, TVs, artwork, and antiques before packing and loading, and keep a copy of your inventory. Photos can speed up the claims process and help resolve disputes.
AB Moving & Storage pricing
AB Moving advertises hourly moving rates for smaller local moves and flat-rate options for more complex long-distance moves. The company states that their costs are provided ahead of time in your moving estimate. To keep your price stable, your best move is to request a binding estimate after a virtual or in-person survey.
Here are a few cost factors to consider:
- Disassembly/reassembly: AB Moving notes that this service may be handled differently depending on hourly vs. flat-rate pricing. Confirm in writing how assembly time and materials are billed.
- Discounts: AB Moving advertises seasonal discounts and a veterans/senior discount. Ask whether your move date qualifies, and check our current moving discounts roundup to see what promotions you might be eligible for.
- Hourly vs. flat rate: Your moving cost typically depends on crew size, time, distance, access to your home, and packing needs. Our guide on flat-rate vs. hourly movers can help you better understand what you’re paying for.
- Payment: AB Moving lists cash, debit, and major credit cards as accepted payment methods.
Want a fast, personalized estimate? Use our moving cost calculator for quotes from top-rated movers.
AB Moving & Storage features and services
AB Moving offers a broad set of full-service options, especially for Texas metro moves, as well as interstate relocations across the U.S. Here is a breakdown of their service offerings:
- Local moves: AB Moving and Storage provides frequent service in major Texas metros, with experience moving apartments, condos, and single-family homes.
- Long-distance moves: The company’s interstate moving service is available nationwide, and it’s coordinated by a single carrier rather than a broker network.
- Commercial/corporate moves: Office moves and corporate relocation support are listed among AB Moving’s services.
- Packing & supplies: You can opt into full-service packing, partial packing, and packing materials if you want to go the DIY route and box some rooms yourself.
- Specialty items: There are also service options for bulky/heavy items like pianos and gun safes. Confirm your specific item during the survey so proper equipment is reserved.
- Storage: You can take advantage of climate-controlled storage with security features and pickup and delivery to and from storage if your timelines don’t align.
How AB Moving & Storage stacks up against the competition
It’s smart to gather quotes from a few reputable movers before you book, especially for long-distance moves where pricing and delivery expectations can vary a lot. Below is a quick look at how AB Moving & Storage compares to two of the highest-rated full-service movers we’ve reviewed.
 rating
 
4.5 / 5
Licensed
 Insured
Price
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AB Moving & Storage vs. Safeway Moving
AB is a strong fit when you want a company with a local feel and service flexibility under one roof.
Safeway Moving is often the safer comparison point for shoppers who want a highly-rated national long-distance option with clear flat-rate positioning.
Both companies offer binding estimates for qualifying long-distance moves, so you can count on reliable quotes. The biggest difference comes down to focus and footprint. If you prefer a mover with strong local presence and broad in-house services, AB may feel like the better fit. If you’re planning a cross-country move and want a company centered almost entirely on long-distance relocations, Safeway is one of our highest-rated movers.
rating
4.9 / 5
89% of users select this mover
AB Moving & Storage vs. Mayzlin Relocation
AB brings a large operating footprint and a full menu of services.
Mayzlin Relocation stands out most for its customer service model and reputation for communication, making it a great alternative when you want another premium full-service option to compare.
Both companies have a large network and range of services, and Mayzlin is also known to win people over with its communication and hands-on support throughout the move. Customers often mention responsive coordinators and clear updates, which can make a stressful long-distance move feel more manageable. If you’re gathering quotes and want to compare two full-service options with attentive customer service, Mayzlin is a solid alternative.
rating
4.79 / 5
89% of users select this mover
How moving with AB Moving & Storage works
Here’s a practical checklist you can follow from quote to delivery:
- Quoting: You’ll begin by requesting a quote and sharing key details like your starting point and destination, the size of your move, and highlights of your inventory. Don’t forget to include access information and any extra services you may want, such as packing, storage, or specialized handling. For guaranteed pricing, you can choose a virtual video walkthrough or an in-home assessment to ensure the company has an accurate, thorough inventory.
- Confirmation: When you receive your estimate, take a moment to review it carefully. Confirm essential details such as packing materials, any long carries or stairs involved, disassembly requirements, specialty items, valuation coverage, storage options, and your expected timeline.
- Moving day: On moving day, take a few minutes to walk through your space with the crew leader. Set aside your valuables and snap quick photos of key items before they’re packed.
- Delivery: During delivery, check off items from your inventory to make sure everything is accounted for.
FAQs about AB Moving & Storage
Is AB Moving & Storage a legit moving company?
Yes. AB Moving operates as a registered interstate carrier (not a broker) with an active USDOT number and an established presence. That means the company is licensed to haul shipments across state lines with its own crews and trucks. As with any mover, confirm the exact company name and USDOT/MC numbers on your paperwork, and keep copies of all documents. If you’d like help checking credentials, see our step-by-step guide to a USDOT lookup.
Does AB Moving offer binding estimates?
Yes, AB Moving offers binding estimates when you complete a virtual or in-person survey. Phone quotes are useful for quick ballparks, but they aren’t binding and can change if the scope of your move is different on moving day. For the best results, share a room-by-room inventory and flag stairs, long carries, elevators, and specialty items during the survey. Ask the coordinator to email your binding estimate and terms so everything is in writing.
What payment methods does AB Moving accept?
AB Moving states that it accepts cash, debit, and major credit cards. Always confirm deposit policies, when the balance is due, and whether a card processing fee applies for the final payment. If you’re using storage-in-transit, ask how monthly charges are billed and how to update a card on file. Keep receipts in case you need to file a claim or get reimbursed by an employer.
Can AB Moving store my items if my move-in date changes?
Yes. The company advertises climate-controlled storage with pickup and redelivery, which is useful if your closing date shifts or renovations run long. Before you book, confirm the monthly rate, access rules, and redelivery scheduling process. It’s also smart to ask how valuation coverage applies while your goods are in storage.
How we chose the best moving companies
The moveBuddha team has spent nearly 10 years evaluating moving companies using a rigorous review system to identify the best moving companies. Our thorough methodology evaluates each moving company's services, cost, customer service, and reputation:
Moving services (35%):
We verify operating authority, insurance, and service scope against FMCSA/SAFER and state databases. We confirm availability via standardized mystery-shopping calls (packing tiers, storage type, specialty handling, delivery windows, valuation), and then review contracts alongside complaint and claims patterns over time.
Customer feedback (28%):
We run structured post-move surveys through our Better Moves Project with verifiable documentation. We emphasize on-time performance, care of goods, and estimates’ accuracy, and we investigate outliers before they influence scores.
Online reviews (7%):
We aggregate ratings across multiple third-party sites to reduce platform bias, analyze overall trends and company response behavior, and discount obvious spam/fake signals such as sudden bursts, duplicate language, and low-history profiles.
State availability (12%):
We confirm USDOT numbers, broker vs. carrier status, and any required state permits, then score a state-by-state service matrix that accounts for coverage gaps, seasonal limits, and lane strength. We award additional credit for documented cross-border or specialty lanes.
Additional services (12%):
We verify whether add-ons are performed in-house or subcontracted, look for crew training/certifications for high-value or oversized items, count only documented offerings (tariffs, photos, written service descriptions) confirmed via mystery shopping, and reward robust pre-move planning (virtual surveys, itemized crating).
Quotes/Payment options (6%):
We test standardized move profiles to assess estimate type (binding, not-to-exceed, non-binding), line-item transparency, and disclosed surcharges, require clear written policies for deposits, refunds, and cancellations, and award points for secure, flexible payment methods and customer portals.
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