American Van Lines vs. Presto Logistics (2025 Comparison)
Quick answer: In our American Van Lines vs. Presto Logistics showdown, American Van Lines (AVL) is the clear winner. AVL’s competitive flat-rate pricing, expertise in specialty handling, and nationwide availability make them a reliable choice for most moves.
While Presto Logistics is a solid option for California-based moves, they can’t quite keep up with AVL’s consistency and broader range of services for long-distance and specialty relocations.
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Compare customer experiences
At moveBuddha, the Better Moves Project highlights firsthand customer feedback to reveal what works—and what doesn’t—with the nation’s biggest moving companies. Here’s how American Van Lines and Presto Logistics compare:
American Van Lines
American Van Lines has earned praise from a lot of customers for offering reasonable prices, maintaining open communication, and handling their items with care.
However, some customers have mentioned issues like delivery-day confusion, unexpected fees due to inaccurate weight estimates, and challenges with scheduling.
Customer praises
- Transparent updates: Jen appreciated how her moving coordinator and team kept her in the loop with regular calls and text updates throughout the entire process.
- Affordable pricing: Allison compared quotes from a handful of companies and found American Van Lines to be the most budget-conscious choice.
- Careful handling of belongings: Phoenix was impressed with how meticulously the team treated her belongings, ensuring nothing was damaged in transit.
Customer complaints
- Confusion on delivery day: Jen reported that the third-party delivery crew AVL hired was confused about which items were hers, creating unnecessary complications.
- Unexpected charges: Phoenix noted that the initial weight estimate for her move was incorrect, leading to a higher final bill than she had budgeted for.
- Timing challenges: Jen was told she’d need to pay an additional $500 if she wanted her items stored to meet her preferred delivery date.
89% of users select this mover
Presto Logistics
Since none of our Better Moves participants have hired Presto Logistics for their moves just yet, we reviewed feedback from other platforms to get a sense of their customer experience.
Presto Logistics has received praise for their professionalism, efficient handling of large items, and responsive customer support. However, some customers pointed out challenges with pricing accuracy, delivery delays, and damage to fragile belongings.
Customer praises
- Careful delivery: Natan commended Presto for taking extra precautions with his belongings, ensuring they were packed, transported, and delivered without any damage.
- Heavyweight handling: Amanda was impressed by the team’s professionalism and how seamlessly they managed her mother-in-law’s bulky furniture during the move.
- Responsive customer support: Florence appreciated Presto’s swift response when issues popped up and noted that they provided compensation for the inconvenience.
Customer complaints
- Damaged fragile items: Cynthia was disappointed to discover that some of her delicate belongings, such as glassware, were broken during the move.
- Pricing discrepancies: Despite completing a detailed virtual walkthrough, Florence was surprised when her final bill came out significantly higher than the initial estimate.
- Lengthy delivery delays: Florence also experienced a long delay while waiting for her stuff to arrive, which prevented her from settling into her new home.
89% of users select this mover
Compare company reputation
American Van Lines
- BBB rating: A
- moveBuddha rating: 4.5/5
- Average Better Moves rating: 3.3/5
American Van Lines is praised for their reliable service, affordability, and expertise, with a solid reputation in the moving industry. Their strong BBB rating reflects their commitment to addressing customer concerns and maintaining high standards of service.
While some of our Better Moves participates gave them a lower overall satisfaction score, AVL scored well in our company review and we consider them to be a reputable mover.


Presto Logistics
- BBB rating: A
- moveBuddha rating: 4.5/5
- Average Better Moves rating: NR
Presto Logistics is known for their efficiency and customer service, especially for California-based moves. Their BBB rating is evidence of their dedicated customer support, and they fared well in our company review.
“I’ve had them move me twice in the past few years and they have always been quick and professional. Pricing is fair and definitely worthwhile to not have to deal with the hassle of moving. My mother-in-law has also used them to move some tricky furniture in a tight space and they were quick and efficient. Highly recommend!” —Amanda P. BBB
Learn MoreRound winner: It’s a tie. Both AVL and Presto Logistics scored well in our company reviews and have solid BBB ratings, with mostly positive customer reviews.
Compare services
American Van Lines
American Van Lines provides comprehensive local and long-distance moving services in 48 states. They specialize in handling fragile and high-value items, such as antiques and pianos, and offer packing, unpacking, storage, and custom crating.
Presto Logistics
Presto Logistics specializes in local and long-distance moves, with a focus on California and surrounding states. The company offers packing and unpacking, specialty handling for large items, and storage. However, Presto’s service range and expertise are more limited compared to AVL.
Round winner: American Van Lines wins this round for their broader service offerings and expertise in specialty handling.
Compare state availability
American Van Lines
American Van Lines operates in 48 states, excluding Alaska and Hawaii. Their expansive network makes them a reliable choice for customers planning long-distance and interstate moves. You can also move locally with AVL if you live in Florida, North Carolina, or the Dallas-Fort Worth area.
Presto Logistics
Presto Logistics primarily serves California and their neighboring states, offering nationwide long-distance moves. Their regional focus makes them less versatile for customers moving from outside the West Coast.
Round winner: American Van Lines stands out here for their nationwide availability and versatility.
Compare cost structure
American Van Lines
American Van Lines uses flat-rate pricing, giving customers transparent and predictable quotes. They also offer discounts for seniors and military families, which can help to lower moving costs if you fall into one of these categories.
Presto Logistics
Presto Logistics provides non-binding estimates, which can sometimes lead to discrepancies between your initial quote and the final bill. While their pricing is competitive for California-based moves, they lack the consistency and predictability of AVL’s flat-rate model.
Round winner: American Van Lines takes the round for their transparent flat-rate pricing and affordability.
Compare quote process
American Van Lines
American Van Lines offers virtual and in-home walkthroughs to generate binding estimates. Customers generally find AVL’s quoting process reliable, and most say their quotes were predictable, while we have received a few complaints about price increases.
89% of users select this mover
Presto Logistics
Presto Logistics provides virtual and in-person estimates, but their quotes are non-binding, meaning final costs can vary pretty widely. While Presto’s quoting process is efficient, the lack of binding estimates loses them some points in this category.
89% of users select this mover
Round winner: American Van Lines steals the show with their reliable and transparent quoting process.
AVL vs. Presto Logistics: Final score
While Presto Logistics is a strong choice for regional moves originating in California, American Van Lines is our overall winner. AVL’s competitive flat-rate pricing, nationwide availability, and expertise in specialty handling make them the better option for most long-distance moves.
For customers looking for affordability and reliability across the country, American Van Lines is our top pick.
Comparison category | Round winner |
---|---|
Company reputation | TIE |
Services | American Van Lines |
State availability | American Van Lines |
Cost structure | American Van Lines |
Quote process | American Van Lines |
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