HireAHelper Review: Costs, Services, and Reputation

Here’s the bottom line: We’ve encountered mostly positive experiences from HireAHelper! This online marketplace can be a convenient solution for a-la-carte or hybrid moving help, and we’d recommend everyone consider it for their next move.

Are you overwhelmed with the scheduling process for your upcoming move? Do you find the costs of full-service moving companies prohibitive?

HireAHelper is very flexible, so you choose the services you need. The flexibility allows you to select full-service or “hybrid” moving arrangements, such as using labor only to load your truck or a rental vehicle. You can also elect full-service moving with professional drivers.

Moving service providers pay to advertise on HireAHelper to secure work, so all providers are third parties.

HireAHelper is a facilitator in the moving process, and the performance of third-party companies and local laborers determines the outcome, so the quality of your experience can vary.

This site could be compared to Expedia or Travelocity for choosing flights and hotels, where the platform acts as an intermediary. You can compare prices and review the reputations of the potential providers simultaneously, which can be a major time saver when looking for a solid value.

Keep reading our HireAHelper review to find out if their services and business model fit your next move.

Pros & cons of moving with HireAHelper

Key takeaways

• HireAHelper (US DOT: 3214531) is an online marketplace with more than two decades of moving experience. It connects prospective customers with local movers, moving services, rental trucks, mobile storage containers, and more.
• The scheduling platform is user-friendly and full of information. However, some negative reviews complain of carelessness when loading items, specifically damage to belongings, interior walls, and floors.
• HireAHelper complements self-service moving companies like U-Haul and Pods because they can help with packing and unloading.

HireAHelper pricing: How much it costs to move

HireAHelper offers various services and options that make it convenient to customize your move to your budget and needs. The online platform is intuitive and very easy to use.

One day before the move date, HireAHelper charges your credit card, and the funds are held in an escrow account until the move is completed.

The company doesn’t accept cash and checks for payment.

You can browse available movers on the platform to compare prices, services, and licensure. All HireAHelper’s services are provided by a third party, but the company handles all the scheduling, payment processing, and logistics.

Because HireAHelper is a marketplace first and foremost, individual providers can offer competitive pricing, but you may end up paying more for your services than if you selected them as an add-on for full-service moving. It always helps to compare pricing by requesting multiple quotes and considering the services’ total value.

The company includes one flight of stairs in the labor, loading, and unloading price, but there will be additional charges for more sets of stairs. HireAHelper includes a $1,000 service guarantee for each customer.

The prices vary tremendously depending on the services you elect. For example, packers will be more affordable than full-service help, including unloading and driving.

Freight trailer rental price ranges

If you’re moving a medium or long distance, you can opt for freight trailer rental.

Included: Trailer, mileage, fuel, tolls, professional driver, and ramp

*Freight trailers are not a recommended option for local moves

Rental truck (you drive) estimated prices

If you decide to rent a moving truck you drive yourself, you can expect costs similar to the following:

• $155 for local
• $225 short-distance
• $900+ for long-distance

However, we always recommend you consult our moving cost calculator, so you can compare estimates from various moving service providers.

HireAHelper offers a wide variety of services

HireAHelper provides a significant suite of services you can choose from when you need moving help.

• Packing: They will professionally pack the items in preparation for a move.
• Loading & unloading: Helpers are available for loading and unloading moving trucks, storage containers, freight trailers, and more.
• Furniture moving: You may need help to move larger, heavier items such as sofas, beds, etc. Most of these helpers provide furniture assembly and disassembly services.
• Day labor: You can hire help to rearrange heavy items, set up for events, or transport secondhand pieces.
• Specialty movers: Moving specialty items like pianos and antiques requires equipment and additional care. All mover companies don’t offer it. The platform has different specialized pricing for this service.
• Rental trucks: Compare prices among trucks of various sizes from leading providers such as Penske, U-Haul, and Budget. The sizes typically range from cargo vans to trucks between 10 and 26 feet long. In most cases, you’ll receive the estimated gas mileage of each vehicle, so you can further account for costs.
• Semi-trailer rental: Large semi-trailer rental is available for large projects. These vehicles are typically 28 feet long. Companies like ABF, U-Pack, Estes SureMove, and Old Dominion provide them. Typically, these rentals are exclusively for longer-distance moves. A professional driver always operates the trucks, but they’re unavailable for some locations due to parking limitations.
• Corporate relocation: Commercial moving isn’t the platform’s primary focus; however, these services are available.
• Moving containers: Portable storage containers are available from companies such as PODS, Pack Rat, and U-Pack. The general sizes available range from 7 to 16 feet long. Containers are composed of metal, steel, or plywood. Prices typically start at around $500. If loading containers yourself, you can request that they be delivered and parked on site for several days before pickup.
• Military relocation: Military members are encouraged for their PCS (permanent change of station) moves or PPMs (personally procured moves).

Comparing prices: You can compare rates easily and read customer reviews.

Insurance/property damage coverage

We encourage you to understand coverage minimums, limits, and options before embarking on your moving process. The right degree of protection can give you peace of mind and recourse if anything happens during your move.

• Released value: This coverage is a federal requirement for all movers. The minimal coverage is $.60 per pound per item up to the $10,000 maximum. For example, a damaged 40-pound television (40 x $.60) is eligible for a maximum of $24 in compensation.
• Full-value protection: This is enhanced coverage available for purchase with different coverage limits and deductibles. Rates begin at approximately $12 per $1,000 in coverage.
• Third-Party insurance: Check if your homeowner’s or rental insurance policy covers moving. If not, you can contact an insurance company to purchase a policy for the moving project

How HireAHelper stacks up against the competition

Because HireAHelper is an a-la-carte marketplace, it gives you more control over the booking process. It’s also an online platform, so it reduces the workload of calling different moving companies and comparing their services.

While you can look up other moving companies online and vet their reviews, it can be hard to decipher what’s real and what’s marketing. HireAHelper makes it easy to see the moving experiences of real-life customers and find the best fit for your needs.

The Better Business Bureau (BBB) has received 26 complaints over the last 12 months. The majority of the complaints resulted from damage to belongings or property damage that occurred to the interior of the home during the loading or unloading. In each case, a HireAHelper manager responded with a detailed assessment of the problem and sought an appropriate resolution.

They have more than 1,000 reviews on Facebook, with an overall rating of 4.5 out of 5. Many customers appreciated the ease and convenience of hiring laborers to pack and move their stuff. Several people praised the crew’s efficiency, stating they came ready to work and finished sooner than expected.

Among the negative reviews on Facebook, many resulted from movers who weren’t paying attention to the markings on the boxes, such as “fragile” or “delicate.” Customers had issues where moves hadn’t tightly secured their load to prevent the belongings from shifting and falling.

All in all, we see these inconveniences as a common part of the moving process, but you can take extra steps to confirm your item’s handling ahead of moving day by asking thorough questions and providing your own packing supplies.

How moving with HireAHelper works

Moving with HireAHelper is straightforward.

First, you’ll visit hireahelper.com, where you’ll be prompted to select your requested moving services, moving date, and current zip code. From there, you’ll see a list of available movers with the qualifications to complete your move.

You can sort by “Best Match” for your needs, quality rating, price, and number of reviews. You can also filter by providers that offer flexible scheduling, have completed at least 100 moves, and hold relevant credentials, such as licensing and insurance. This setup makes it easy to compare providers.

When you’re ready to book, you can schedule entirely online, which is a much more convenient process than the phone calls other moving companies require. Online scheduling entails inputting the type of help you want, your mode of transportation, and any heavy items you’ll need moved. You can also add any special comments.

You’ll complete a full inventory of your items, including the estimated weight and value, so you can choose the right insurance coverage for your needs. Standard repair coverage is included for free, but you can upgrade to full-value coverage for an extra fee.

From there, you’ll receive an order confirmation, and your scheduled mover will reach out to you directly by phone. They’ll confirm your details and answer any lingering questions.

You can review HireAHelper’s wealth of online resources leading up to your move, including packing tips for specific household items.

On moving day, you’ll receive an automated text message when your movers are an hour away. You can sit back and relax while they fulfill your requests and rest assured they’re not paid until services have been completed. HireAHelper will charge your card ahead of time, but the funds are held in an escrow account.

Finally, you can leave a review and request a refund for any issues. The customer support team works seven days a week, so you can easily reach someone if you have any concerns or need clarification.

HireAHelper is perfect for people who want moving help without hiring a full-service moving company

We recommend HireAHelper for moves of all sizes, but we think it’s a particularly great option for self-service movers who want to cut costs without sacrificing convenience.

From our research, HireAHelper seems to be the most cost-effective and efficient for local moving services, but we like that the platform makes it easy to coordinate long-distance and interstate moves.

Overall, HireAHelper is an excellent platform for comparing costs and services across a variety of moving specialists, so you can find the best price and value for your needs.

They demonstrate trustworthiness and transparency by laying all the necessary information out for their customers, including positive and negative reviews, average ratings, and prices.

In a sense, HireAHelper does a lot of the work of our moving cost calculator by allowing you to set your ideal budget based on the services you need. With that said, we always recommend shopping around so you can find the best moving company for your unique situation.

FAQ

What are the fees for HireAHelper?

HireAHelper fees can vary depending on the size, distance, and date of your move. Any specialty items you need moved can also affect cost. Unlike some other moving companies, HireAHelper allows you to compare the prices of different independent movers and doesn’t tack on any additional fees.

Does HireAHelper have an app?

No, HireAHelper doesn’t have an official app. However, the website is optimized for mobile performance. You can access the platform on your phone or desktop browser.

Does HireAHelper do long-distance moves?

Yes, HireAHelper does long-distance moves. You can request a free quote online and a representative will reach out to help you coordinate your moving help and rental truck at your origin and destination.