1st Choice Movers Review 2026 (Jacksonville, FL)
Fact Checked by:
Positive
Reviews
82%
across 250 reviews
moveBuddha
Score
4.2/5
based on moveBuddha methodology
Years in
Business
30
founded 1996
1st Choice Movers is a 4.2/5-rated Florida full-service mover, operating since 1996 (30 years in business). 1st Choice Movers earns 82% positive reviews across 250 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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1st Choice Movers at a glance
- Track record: 30 years in business with 82% positive customer reviews (250 verified reviews)
- Industry experience: 4.72/5
- Customer service: 4.14/5
- Review quality: 3.84/5
- Quote accuracy: 3.96/5
1st Choice Movers' services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 64% of Jacksonville movers (56% nationally)
- Local (intrastate) moving
- Piano moving: A specialty offered by 68% of Jacksonville movers (71% nationally)
What this 1st Choice Movers review covers
Professional and polite staff
Careful handling
Quick moving process
Efficient service
Affordable rates
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. 1st Choice Movers has been in business for 30 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. 1st Choice Movers has about 82% positive reviews across roughly 250 total reviews, with an average Yelp rating of 2.5.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from 1st Choice Movers.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. 1st Choice Movers emphasizes clear communication, careful handling.
Recent reviews
"The movers did an excellent job, they were honest and fair about pricing! The guys that helped were Jacques and Ali. I’d recommend them they were fast, friendly, and didn’t mess around! Nothing broke!"
"Daniel, Lucas and Karl did an excellent job moving a three bedroom house in a single day. Professional friendly and damage free"
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What do customers say about 1st Choice Movers?
1st Choice Movers pulls in 82% positive reviews out of 250 verified ratings from multiple platforms, 18% negative, and 0% neutral.
What customers like most about 1st Choice Movers
- Professional and polite staff: Customers say the 1st Choice Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to 1st Choice Movers's attention to detail.
- Quick moving process: The team at 1st Choice Movers often gets the job done faster than expected, saving clients time.
- Efficient service: Many customers praise 1st Choice Movers for completing moves smoothly and with minimal downtime.
- Affordable rates: Many reviewers found 1st Choice Movers to be more budget-friendly than competitors without sacrificing quality.
Most common complaints about 1st Choice Movers
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Lack of communication: Poor or inconsistent updates from 1st Choice Movers left some customers feeling in the dark.
Positive 1st Choice Movers Reviews
"The movers did an excellent job, they were honest and fair about pricing! The guys that helped were Jacques and Ali. I’d recommend them they were fast, friendly, and didn’t mess around! Nothing broke!"
"Daniel, Lucas and Karl did an excellent job moving a three bedroom house in a single day. Professional friendly and damage free"
"Great experience. The crew did a great job with all my stuff and went above and beyond in a few places. Also put everything back together perfectly and exactly where it will need to go which makes my life so much easier for unpacking."
Negative 1st Choice Movers Reviews
"They showed up late from the very beginning and were completely uncoordinated. They had damaged numerous parts of my furniture and never acted like it bothered them one bit. Communication was poor: to get any status regarding my move was an extreme effort."
"Staff was unprofessional and late. Belongings showed up damaged. Communication was lacking, and it really just felt like I was simply a number. Makes most the stellar reviews hard to take seriously after witnessing how my move was handled so poorly."
"The 1st Choice Movers team came late, and then they took ages to move my belongings. Various things got damaged en route, and they never responded to my claim. Completely unprofessional."
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How moveBuddha rated 1st Choice Movers
1st Choice Movers earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. That's below the 4.3/5 average among Jacksonville movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | 1st Choice Movers | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.12/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of 1st Choice Movers
1st Choice Movers draws strong praise for sending professional, careful crews who handle items with respect and speed. Out of 250 feedback entries, 82% reported positive experiences, often noting staff courtesy, fast job completion, and good rates. Many appreciate their attention to detail and efficient service, setting them a step above typical moving firms. Customers frequently highlight the company’s consistent punctuality and clear communication. Some even mention the extra care provided to pets and property and how well the team followed up, which is rare among moving companies. While most trust their belongings to arrive intact, some customers faced damaged items or missed delivery schedules, with the main complaints being damages, delayed arrivals, and poor communication after issues arose. A few found reaching customer service difficult or weren’t satisfied with response times regarding loss or damage claims. The reviews make it clear: 1st Choice Movers excels at courteous, quick, and affordable service, even for complex moves, but anyone concerned with strict timelines or potential follow-up support after incidents should weigh these risks.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does 1st Choice Movers cost?
1st Choice Movers does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Florida moving costs across all home sizes and service types, see our Florida moving cost guide.
Estimated for a typical 2-3 bedroom Florida move
$962 – $2,194
How does 1st Choice Movers compare to other Jacksonville movers?
1st Choice Movers ranks alongside the top full-service movers in Jacksonville on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Jacksonville movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
89% | B | ||
|
4.52 |
84% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.52 |
81% | F | ||
|
4.48 |
85% | A | ||
|
4.36 |
97% | N/A | ||
|
4.48 |
94% | B- | ||
|
4.44 |
98% | A+ | ||
|
4.42 |
85% | A | ||
|
4.48 |
47% | C+ |
How 1st Choice Movers' ratings compare to other Jacksonville movers
1st Choice Movers' Yelp rating (2.5/5) is lower than the average across the 28 movers analyzed in Jacksonville, which carry an average Yelp rating of 3.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| 1st Choice Movers | 2.5/5 | -- |
| Jacksonville movers | 3.1/5 | 28 movers |
| Florida movers | 3.2/5 | 229 movers |
Final verdict: 1st Choice Movers
1st Choice Movers earns a 4.2/5 moveBuddha score, backed by 82% positive customer reviews across 250 verified reviews. Over 30 years in business, 1st Choice Movers has built a reputation for professional and polite staff and careful handling, making it worth a look for your Florida move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
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FAQs about 1st Choice Movers
Does 1st Choice Movers offer piano moving?
Yes, 1st Choice Movers offers piano moving. That's a specialty only 68% of Jacksonville movers provide, compared to 71% nationally.
How long has 1st Choice Movers been in business?
1st Choice Movers has been in business for 30 years, founded in 1996.
Why is 1st Choice Movers' Yelp rating lower than other sources?
1st Choice Movers' 2.5/5 Yelp rating across 4 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
Does 1st Choice Movers offer labor-only moving?
Yes, 1st Choice Movers offers labor-only moving for customers who rent their own truck or container. Only 64% of Jacksonville movers offer this service, compared to 56% nationally.
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