Ciao Moving & Storage review 2026 (Miami, FL)
In business since 2026 · Updated
Ciao Moving & Storage is a Miami, FL mover ranked #12 of 18 Miami movers and #100 of 825 in Florida with a 4.38/5 rating.
98% of Ciao Moving & Storage's 405 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items.
In business since 2026, Ciao Moving & Storage holds active FMCSA registration (USDOT #3252722) and operates 2 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Ciao Moving & Storage measures up
Across 405 reviews, Ciao Moving & Storage in Miami, FL is rated 4.9/5 on Google (158 reviews) and 4.9/5 on Yelp (29 reviews), and has an A rating from the Better Business Bureau.
Ciao Moving & Storage ranks #100 out of 825 movers in Florida with a moveBuddha Score of 4.38 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.38.
- Website
- 5.0
- Review quality
- 4.5
- Customer service
- 4.4
- Industry experience
- 4.4
- Brand
- 4.0
Google rating
Based on 158 reviews
Yelp rating
Based on 29 reviews
Better Business Bureau
Based on BBB profile
Is Ciao Moving & Storage moveBuddha Certified?
Ciao Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Ciao Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Ciao Moving & Storage?
Out of 405 verified reviews, 98% of customers left a positive review about Ciao Moving & Storage in Miami, FL. 1.7% of reviews are negative. Ciao Moving & Storage has a 8% higher positive review percentage than the average Florida moving company (98% vs the Florida state average of 90%).
- Positive98.3%(398)
- Negative1.7%(7)
Based on 405 reviews across Google, Yelp, and other review sites.
What customers like about Ciao Moving & Storage
Affordable rates
Many reviewers found Ciao Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
Respectful of property
Customers appreciated how carefully Ciao Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Ciao Moving & Storage's attention to detail.
Efficient service
Many customers praise Ciao Moving & Storage for completing moves smoothly and with minimal downtime.
Quick moving process
The team at Ciao Moving & Storage often gets the job done faster than expected, saving clients time.
What positive reviewers say
“Carlos, Omar and Gabriel were fast, efficient and friendly. The move was completed quickly, and I highly recommend Ciao Movers.”
Emily BeckhamVerified ReviewerGoogle“They were quick, clean, efficient, professional and extremely careful with everything. Everyone was friendly and respectful throughout the move.”
Rachel JuliaoVerified ReviewerGoogle“Eduardo's quote was accurate with no hidden fees. The team was fast and professional, and our items arrived six days later without damage. The price was much less than other Miami quotes.”
John FahertyVerified ReviewerGoogle“They arrived on time and took great care of our belongings. Everything arrived in perfect condition, and the price was great.”
Pablo NicoliniVerified ReviewerGoogle“Lester and Omar made our move stress-free. Ciao Moving is very affordable and friendly, and we will use them again.”
Kaitlyn SimsVerified ReviewerGoogle
Most common complaints about Ciao Moving & Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Ciao Moving & Storage clients.
Damage to home
Customers reported scratched floors, dinged walls, or other property damage during the move.
What negative reviewers say
“The company raised the moving cost by thousands on moving day, provided little communication, and I was still waiting to hear when my delivery would arrive.”
Jennifer AbeytaVerified ReviewerGoogle“The interstate move resulted in damaged furniture and missing items. The company also demanded an extra $600 shuttle fee after the truck-access issue had been discussed.”
Patricia GomezVerified ReviewerGoogle“Careless handling of moving boxes damaged the studio walls, nearly broke a vase and glass stove, and led to $500 in repairs.”
Gina BasileVerified ReviewerGoogle“Every box I opened had broken contents, and some boxes collapsed from heavy stacking. I was also charged for donation service after the furniture was returned.”
YelpVerified Reviewer
Ciao Moving & Storage
4.38Miami, FLSince 2026
Save more than 30% on average by comparing movers before you book.
Ciao Moving & Storage
4.38
Miami, FL · Since 2026
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Ciao Moving & Storage, then see how it compares with other top-rated movers in Miami.
Compare prices side by side
See where Ciao Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Ciao Moving & Storage offer?
Licensed under US DOT number 3252722, Ciao Moving & Storage offers full-service moving, long-distance moves, packing, and storage.
Services offered
Is Ciao Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 3252722 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Ciao Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3252722, as CIAO MOVING & STORAGE LLC, and its operating status is currently active. It also holds a Florida intrastate license, number 3143.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Ciao Moving & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- 3143Issued by Florida. Covers moves within the state, which the FMCSA does not
- Registered legal name
- CIAO MOVING & STORAGE LLCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 2Power units reported to the FMCSA
- Miles driven
- 50,000Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- June 2026
How much does Ciao Moving & Storage cost?
Ciao Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Florida, you can expect to pay approximately $142/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Florida moving companies similar to Ciao Moving & Storage typically bill the amounts below using a $142/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Ciao Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Florida moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Ciao Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Ciao Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Ciao Moving & Storage compares with the top 10 Miami movers
Ciao Moving & Storage's moveBuddha score of 4.38 out of 5 places it just outside the top 10 movers in Miami, level on score with Fuentes Moving Miami Movers, which has more reviews,. At 405 reviews, Ciao Moving & Storage has fewer reviews than eight of the ten. Where Ciao Moving & Storage falls behind is industry experience, with the lowest industry experience score in the group.
The ten highest-scoring local movers near Miami, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Xpress Relocations LLCMiami | 4.70 | 401 | 4.4 | 3.0 | A+ |
| 2 | Summit Van LinesFort Lauderdale | 4.58 | 308 | 4.4 | 3.0 | A+ |
| 3 | Solomon & Sons Relocation ServicesDania Beach | 4.56 | 2,465 | 4.5 | 2.9 | A+ |
| 4 | Pro Movers MiamiMiami | 4.50 | 2,546 | 4.9 | 2.4 | A+ |
| 5 | Miami Move For LessMiami | 4.44 | 1,330 | 4.8 | 3.4 | A+ |
| 6 | Online Movers & StorageDoral | 4.44 | 803 | 5.0 | 3.5 | A+ |
| 7 | Mancav MoversMiami | 4.42 | 585 | — | 4.8 | A+ |
| 8 | Royal Movers Inc.Miami | 4.42 | 492 | 4.9 | 3.9 | A+ |
| 9 | Moving Apt Inc.Miami | 4.38 | 723 | 3.8 | 1.3 | B |
| 10 | Fuentes Moving Miami MoversMiami | 4.38 | 698 | 4.9 | 4.6 | A+ |
| 11 | Ciao Moving & StorageThis mover · ranks #11 | 4.38 | 405 | 4.9 | 4.9 | A |
How does Ciao Moving & Storage compare to other Florida movers?
- moveBuddha score#100 of 825(better than average)
4.38vs 3.63 avg
Ciao Moving & Storage scores 4.38, above the Florida average of 3.63, and ranks #100 of 825 Florida movers.
- Positive reviews#210 of 825(better than average)
98%vs 90% avg
Ciao Moving & Storage has 98% positive reviews, above the Florida average of 90%, and ranks #210 of 825 Florida movers.
- Negative reviews#240 of 825(better than average)
2%vs 9% avg
Ciao Moving & Storage has 2% negative reviews, below the Florida average of 9%, and ranks #240 of 825 Florida movers. A lower percentage is better.
- Reviews analyzed#155 of 825(better than average)
405vs 311 avg
Ciao Moving & Storage has 405 reviews analyzed, above the Florida average of 311, and ranks #155 of 825 Florida movers.
- Yelp rating#13 of 825(better than average)
4.9vs 3.3 avg
Ciao Moving & Storage has a Yelp rating of 4.9, above the Florida average of 3.3, and ranks #13 of 825 Florida movers.
- BBB rating#182 of 825(better than average)
Avs A- avg
Ciao Moving & Storage has a BBB rating of A, above the Florida average of A-, and ranks #182 of 825 Florida movers.
- Years in business#262 of 825(worse than average)
0 yearsvs 18 years avg
Ciao Moving & Storage has been in business for 0 years, below the Florida average of 18 years, and ranks #262 of 825 Florida movers.
| Metric | This moverCiao Moving & Storage | Florida avg | Florida rank | Difference |
|---|---|---|---|---|
| moveBuddha score#100 of 825 in Florida | 4.38 | 3.63 | #100 of 825 | +0.75(better than average) |
| Positive reviews#210 of 825 in Florida | 98% | 90% | #210 of 825 | +8 pts(better than average) |
| Negative reviewsLower is better#240 of 825 in Florida | 2% | 9% | #240 of 825 | −7 pts(better than average) |
| Reviews analyzed#155 of 825 in Florida | 405 | 311 | #155 of 825 | +94(better than average) |
| Yelp ratingBased on only 29 reviews#13 of 825 in Florida | 4.9 | 3.3 | #13 of 825 | +1.6(better than average) |
| BBB rating#182 of 825 in Florida | A | A- | #182 of 825 | +1 step(better than average) |
| Years in business#262 of 825 in Florida | 0 years | 18 years | #262 of 825 | −18(worse than average) |
Compared with 825 Florida movers with moveBuddha profiles. Rank #1 is the best in Florida.
Ciao Moving & Storage
4.38Miami, FLSince 2026
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Ciao Moving & Storage, then see how it compares with other top-rated movers in Miami.
Compare prices side by side
See where Ciao Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Ciao Moving & Storage
4.38
Miami, FL · Since 2026
Final verdict: Ciao Moving & Storage
Ciao Moving & Storage earns a 4.38/5 moveBuddha Score and ranks #12 among Miami movers, with 98% positive feedback across 405 customer reviews.
Customers consistently praise its affordable rates and respect for property. It is best for customers prioritizing careful handling of belongings, efficient moves, and reliable service experience.
With 2 trucks and a track record dating to 2026, it has less history than the average Florida mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Florida moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Ciao Moving & Storage
- Phone
- (305) 425-9895
- Website
- ciaomoving.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.