Cousins USA Moving & Storage review 2026 (Lauderhill, FL)
In business since 1981 · Updated
Cousins USA Moving & Storage is a Lauderhill, FL mover ranked #66 of 825 movers in Florida with a 4.44/5 rating.
82% of Cousins USA Moving & Storage's 413 verified customer reviews are positive. Customers most often praise its respect for property, while the most common complaint involves damage to items.
In business since 1981, Cousins USA Moving & Storage holds active FMCSA registration (USDOT #70719) and operates 767 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Cousins USA Moving & Storage measures up
Across 413 reviews, Cousins USA Moving & Storage in Lauderhill, FL is rated 4.5/5 on Google (304 reviews) and 2.4/5 on Yelp (54 reviews), and has an A+ rating from the Better Business Bureau.
Cousins USA Moving & Storage ranks #66 out of 825 movers in Florida with a moveBuddha Score of 4.44 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.44.
- Brand
- 5.0
- Website
- 5.0
- Customer service
- 5.0
- Industry experience
- 5.0
- Review quality
- 4.2
Google rating
Based on 304 reviews
Yelp rating
Based on 54 reviews
Better Business Bureau
Based on BBB profile
Is Cousins USA Moving & Storage moveBuddha Certified?
Cousins USA Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Cousins USA Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Cousins USA Moving & Storage?
Out of 413 verified reviews, 82% of customers left a positive review about Cousins USA Moving & Storage in Lauderhill, FL. 15.7% of reviews are negative and 2.2% are neutral. Cousins USA Moving & Storage has a 8% lower positive review percentage than the average Florida moving company (82% vs the Florida state average of 90%).
- Positive82.1%(339)
- Neutral2.2%(9)
- Negative15.7%(65)
Based on 413 reviews across Google, Yelp, and other review sites.
What customers like about Cousins USA Moving & Storage
Respectful of property
Customers appreciated how carefully Cousins USA Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
Good communication
Reviewers frequently mention clear, consistent updates from Cousins USA Moving & Storage throughout the moving process.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Cousins USA Moving & Storage's attention to detail.
Professional and polite staff
Customers say the Cousins USA Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
What positive reviewers say
“Showed up on time. Very careful with our home and professional. Would highly recommend…”
Michael McmahonVerified ReviewerGoogle“Anthony, Kevin and Brooke worked continuously and carefully, asked where boxes should go, and were an excellent team. We’d use Cousins again.”
Maria BorgesVerified ReviewerGoogle“I have moved a few times in the last 6 years and used Cousins every time. Great communication, always on time, no breakage, and people who care for your belongings.”
Steve CrutchleyVerified ReviewerGoogle“Clem's estimate was accurate and fair. The driver was organized, pleasant, and communicative. We could not have asked for a smoother process.”
Tracey RubensteinVerified ReviewerGoogle
What mixed reviewers say
“They arrived on time, but only one of four followed directions. I had to monitor the packing, and the final price was $400 higher than quoted without clear notice of upcharges.”
Sisy MukerjeeVerified ReviewerGoogle“The four movers worked hard, but had no training with our Sleep Number bed, wasting hours disassembling and reassembling it.”
Maria CarterVerified ReviewerGoogle“The crew arrived early, but repeatedly requested tips, broke a portable radio, and presented an additional $232 bill after the move.”
Ronald PaineVerified ReviewerGoogle“The office communicated well and followed up, but the movers repeatedly asked for tips. Based on this experience, I would not use the company again.”
Steven KrasVerified ReviewerGoogle
Most common complaints about Cousins USA Moving & Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Cousins USA Moving & Storage clients.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“Movers moved efficiently and within the promised time frame. One table was broken, another deeply scratched, and walls and doors were damaged.”
Debbi TanenbaumVerified ReviewerGoogle“The movers broke my living room lamp and another decorative piece. A promised pickup from storage never happened, and calls were rarely returned.”
Veronica FranciosaVerified ReviewerGoogle“Movers arrived an hour late, and I discovered an extra $180 charge because the job was underestimated. The crew worked efficiently, but the pricing should have been calculated more accurately.”
Cassandra GreshamVerified ReviewerGoogle“One mover became aggressive and confrontational, while the others responded sarcastically. The move also caused damage to furniture, stairs, a door frame, and a couch.”
Stacy FletcherVerified ReviewerGoogle
Cousins USA Moving & Storage
4.44Lauderhill, FLSince 1981
Save more than 30% on average by comparing movers before you book.
Cousins USA Moving & Storage
4.44
Lauderhill, FL · Since 1981
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Cousins USA Moving & Storage, then see how it compares with other top-rated movers in Lauderhill.
Compare prices side by side
See where Cousins USA Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Cousins USA Moving & Storage offer?
Cousins USA Moving & Storage offers packing, unpacking, and packing materials, plus storage and climate-controlled storage.
Services offered
- Full-service moving
- Labor-only / loading help
- Local & in-state moving
- Long-distance moving
- International moving
- Office & commercial moving
- Small moves
- Estate moves
- Senior moves
- Packing
- Unpacking
- Packing materials
- Custom crating
- Storage
- Climate-controlled storage
- Piano moving
- Fine art
- Antiques
- Safes
- Junk removal
- Full valuation coverage
Is Cousins USA Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 70719 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Cousins USA Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 70719, as WHEATON VAN LINES INC, and its operating status is currently active. It also holds a Florida intrastate license, number IM256.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Cousins USA Moving & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- IM256Issued by Florida. Covers moves within the state, which the FMCSA does not
- Registered legal name
- WHEATON VAN LINES INCThe entity behind the trading name, as filed with the FMCSA
- Doing business as
- WHEATON WORLDWIDE MOVINGTrade name on file with the FMCSA
- FMCSA safety rating
- SatisfactoryAssigned after a compliance review
- Trucks registered
- 767Power units reported to the FMCSA
- Miles driven
- 19,701,532Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- August 2026
How much does Cousins USA Moving & Storage cost?
Cousins USA Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Florida, you can expect to pay approximately $142/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Florida moving companies similar to Cousins USA Moving & Storage typically bill the amounts below using a $142/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Cousins USA Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Florida moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Cousins USA Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- MilitaryMover’s own offer
Cousins USA Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Cousins USA Moving & Storage also offers a military discount. It also lists: 25 free moving boxes with every move; referral program mentioned, with details not specified. Ask what you qualify for and how much you could save before you book.
How Cousins USA Moving & Storage compares with other local movers
With a moveBuddha score of 4.44 out of 5, Cousins USA Moving & Storage trails the four highest-scoring moving companies near Lauderhill, 0.12 points behind Solomon & Sons Relocation Services. At 413 reviews, Cousins USA Moving & Storage has fewer reviews than three of the four. Where Cousins USA Moving & Storage falls behind is review quality, with a review quality score that trails three of the four.
The four highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Top Notch MoversFort Lauderdale | 4.62 | 693 | 4.6 | 3.5 | B- |
| 2 | Summit Van LinesFort Lauderdale | 4.58 | 308 | 4.4 | 3.0 | A+ |
| 3 | All My Sons Moving & StoragePompano Beach | 4.56 | 3,496 | 4.7 | 1.5 | A+ |
| 4 | Solomon & Sons Relocation ServicesDania Beach | 4.56 | 2,465 | 4.5 | 2.9 | A+ |
| 5 | Cousins USA Moving & StorageThis mover · ranks #5 | 4.44 | 413 | 4.5 | 2.4 | A+ |
How does Cousins USA Moving & Storage compare to other Florida movers?
- moveBuddha score#66 of 825(better than average)
4.44vs 3.63 avg
Cousins USA Moving & Storage scores 4.44, above the Florida average of 3.63, and ranks #66 of 825 Florida movers.
- Positive reviews#660 of 825(worse than average)
82%vs 90% avg
Cousins USA Moving & Storage has 82% positive reviews, below the Florida average of 90%, and ranks #660 of 825 Florida movers.
- Negative reviews#647 of 825(worse than average)
16%vs 9% avg
Cousins USA Moving & Storage has 16% negative reviews, above the Florida average of 9%, and ranks #647 of 825 Florida movers. A lower percentage is better.
- Reviews analyzed#149 of 825(better than average)
413vs 311 avg
Cousins USA Moving & Storage has 413 reviews analyzed, above the Florida average of 311, and ranks #149 of 825 Florida movers.
- Yelp rating#166 of 825(worse than average)
2.4vs 3.3 avg
Cousins USA Moving & Storage has a Yelp rating of 2.4, below the Florida average of 3.3, and ranks #166 of 825 Florida movers.
- BBB rating#100 of 825(better than average)
A+vs A- avg
Cousins USA Moving & Storage has a BBB rating of A+, above the Florida average of A-, and ranks #100 of 825 Florida movers.
- Years in business#16 of 825(better than average)
45 yearsvs 18 years avg
Cousins USA Moving & Storage has been in business for 45 years, above the Florida average of 18 years, and ranks #16 of 825 Florida movers.
| Metric | This moverCousins USA Moving & Storage | Florida avg | Florida rank | Difference |
|---|---|---|---|---|
| moveBuddha score#66 of 825 in Florida | 4.44 | 3.63 | #66 of 825 | +0.81(better than average) |
| Positive reviews#660 of 825 in Florida | 82% | 90% | #660 of 825 | −8 pts(worse than average) |
| Negative reviewsLower is better#647 of 825 in Florida | 16% | 9% | #647 of 825 | +7 pts(worse than average) |
| Reviews analyzed#149 of 825 in Florida | 413 | 311 | #149 of 825 | +102(better than average) |
| Yelp rating#166 of 825 in Florida | 2.4 | 3.3 | #166 of 825 | −0.9(worse than average) |
| BBB rating#100 of 825 in Florida | A+ | A- | #100 of 825 | +2 steps(better than average) |
| Years in business#16 of 825 in Florida | 45 years | 18 years | #16 of 825 | +27(better than average) |
Compared with 825 Florida movers with moveBuddha profiles. Rank #1 is the best in Florida.
Cousins USA Moving & Storage
4.44Lauderhill, FLSince 1981
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Cousins USA Moving & Storage, then see how it compares with other top-rated movers in Lauderhill.
Compare prices side by side
See where Cousins USA Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Cousins USA Moving & Storage
4.44
Lauderhill, FL · Since 1981
Final verdict: Cousins USA Moving & Storage
Cousins USA Moving & Storage earns a 4.44/5 moveBuddha Score and ranks #66 among Florida movers, with 82% positive feedback across 413 customer reviews.
Customers consistently praise its respect for property and good communication. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 767 trucks and a track record dating to 1981, it has more history than the average Florida mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Florida moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Cousins USA Moving & Storage
- Phone
- (954) 792-6650
- Website
- cousinsusa.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.