River City Moving & Storage review 2026 (Jacksonville, FL)
Updated
River City Moving & Storage is a Jacksonville, FL mover ranked #25 of 25 Jacksonville movers and #465 of 798 in Florida with a 3.30/5 rating.
53% of River City Moving & Storage's 53 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves misplaced or lost items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How River City Moving & Storage measures up
River City Moving & Storage ranks #465 out of 798 movers in Florida with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is River City Moving & Storage moveBuddha Certified?
River City Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. River City Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about River City Moving & Storage?
Out of 53 verified reviews, 53% of customers left a positive review about River City Moving & Storage in Jacksonville, FL. 43.4% of reviews are negative and 3.8% are neutral. River City Moving & Storage has a 37% lower positive review percentage than the average Florida moving company (53% vs the Florida state average of 90%).
- Positive52.8%(28)
- Neutral3.8%(2)
- Negative43.4%(23)
Based on 53 reviews across Google, Yelp, and other review sites.
What customers like about River City Moving & Storage
Affordable rates
Many reviewers found River City Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that River City Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
Quick response times
Customer support at River City Moving & Storage was often noted for responding to questions or concerns almost immediately
Quick moving process
The team at River City Moving & Storage often gets the job done faster than expected, saving clients time.
Efficient service
Many customers praise River City Moving & Storage for completing moves smoothly and with minimal downtime.
What positive reviewers say
“Great service. Fast moving. Made my move a lot easier as well as saved us money in comparison to other moving companies. Very affordable.”
Vallarie Thompson-WellsVerified ReviewerGoogle“We contacted River City Moving to move us last minute. We spoke with one of the reps and he got us squared away and was able to accommodate us and our schedule.”
torey wellsVerified ReviewerGoogle“They were very prompted in answering any questions. They were there before the time of us moving, and very respectful to the us and their workers.”
Nate'Polean LloydVerified ReviewerGoogle“Great experience. Always On time and workers were very polite and worked quickly…”
RBSVerified ReviewerGoogle“River City has been my ‘Go To’ for nearly 4 years. They are prompt, extremely careful, and very quick.”
Katherine ShelferVerified ReviewerGoogle
What mixed reviewers say
“Service was inconsistent: a second move took over three hours, included frequent breaks and misplaced furniture, and brought no follow-up after my complaint about the extra $150.”
Courtney PauldoVerified ReviewerGoogle“Two movers showed up to load my container, but one repeatedly disappeared, leaving the other working alone. I reported the poor professionalism and work ethic to the dispatcher, whose response was subpar.”
C GVerified ReviewerGoogle
Most common complaints about River City Moving & Storage
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Damage to items
Some customers reported that items were damaged during packing or loading.
Hard-to-resolve claims
Customers found it difficult to file or finalize claims for damaged or lost items.
What negative reviewers say
“A piece of my furniture was destroyed when an overloaded dolly crashed down the stairs. I filed the claim exactly as instructed and never heard from them.”
Angel BinghamVerified ReviewerGoogle“No communication before the move. They stole numerous boxes and caused major damage to some furniture.”
douglas healyVerified ReviewerGoogle“Due to lack of proper padding and not paying attention, two pieces of furniture were damaged. After numerous calls, my claim still had no resolution nearly three months later.”
Joy RubleVerified ReviewerGoogle“They were the least expensive, but moved extremely slowly. Valuable items were stolen, so the move ended up costing me much more.”
Amanda KuhnVerified ReviewerGoogle
River City Moving & Storage
3.30Jacksonville, FL
Save more than 30% on average by comparing movers before you book.
River City Moving & Storage
3.30
Jacksonville, FL
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from River City Moving & Storage, then see how it compares with other top-rated movers in Jacksonville.
Compare prices side by side
See where River City Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Is River City Moving & Storage licensed and insured?
moveBuddha holds no federal licensing record for River City Moving & Storage in Jacksonville, FL. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover River City Moving & Storage holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does River City Moving & Storage cost?
River City Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Florida, you can expect to pay approximately $141/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service Florida moving companies similar to River City Moving & Storage typically bill the amounts below using a $141/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
How River City Moving & Storage compares with the top 10 Jacksonville movers
River City Moving & Storage's moveBuddha score of 3.30 out of 5 places it outside the top 10 Jacksonville movers, 1.08 points behind First Coast Movers. At 53 reviews, River City Moving & Storage has fewer reviews than nine of the ten. Where River City Moving & Storage falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The ten highest-scoring local movers near Jacksonville, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Stewart Moving & StorageJacksonville | 4.56 | 1,836 | 4.9 | 3.1 | A+ |
| 2 | Royal Moving and StorageJacksonville | 4.56 | 1,245 | 4.8 | 2.0 | A+ |
| 3 | MoveBright Moving and StorageJacksonville | 4.56 | 1,000 | 5.0 | 4.1 | A+ |
| 4 | TWO MEN AND A TRUCKJacksonville | 4.50 | 1,111 | 4.5 | 3.4 | A |
| 5 | Baymeadows MoversJacksonville | 4.44 | 374 | 4.6 | 2.1 | F |
| 6 | Helping Hands Express Moving & StorageJacksonville | 4.44 | 358 | 4.8 | 5.0 | — |
| 7 | Bellhop MovingJacksonville Beach | 4.44 | 19 | 4.6 | 3.1 | C+ |
| 8 | Pro Touch MoversOrange Park | 4.42 | 645 | 4.9 | 1.0 | A+ |
| 9 | Premier MoversJacksonville | 4.42 | 334 | 4.8 | 4.1 | B- |
| 10 | First Coast MoversJacksonville | 4.38 | 382 | 4.8 | 1.5 | A+ |
| 11 | River City Moving & StorageThis mover · ranks #11 | 3.30 | 53 | — | — | — |
How does River City Moving & Storage compare to other Florida movers?
- moveBuddha score#465 of 798(worse than average)
3.30vs 3.63 avg
River City Moving & Storage scores 3.30, below the Florida average of 3.63, and ranks #465 of 798 Florida movers.
- Positive reviews#721 of 798(worse than average)
53%vs 90% avg
River City Moving & Storage has 53% positive reviews, below the Florida average of 90%, and ranks #721 of 798 Florida movers.
- Negative reviews#722 of 798(worse than average)
43%vs 9% avg
River City Moving & Storage has 43% negative reviews, above the Florida average of 9%, and ranks #722 of 798 Florida movers. A lower percentage is better.
- Reviews analyzed#541 of 798(worse than average)
53vs 323 avg
River City Moving & Storage has 53 reviews analyzed, below the Florida average of 323, and ranks #541 of 798 Florida movers.
| Metric | This moverRiver City Moving & Storage | Florida avg | Florida rank | Difference |
|---|---|---|---|---|
| moveBuddha score#465 of 798 in Florida | 3.30 | 3.63 | #465 of 798 | −0.33(worse than average) |
| Positive reviews#721 of 798 in Florida | 53% | 90% | #721 of 798 | −37 pts(worse than average) |
| Negative reviewsLower is better#722 of 798 in Florida | 43% | 9% | #722 of 798 | +34 pts(worse than average) |
| Reviews analyzed#541 of 798 in Florida | 53 | 323 | #541 of 798 | −270(worse than average) |
Compared with 798 Florida movers with moveBuddha profiles. Rank #1 is the best in Florida.
River City Moving & Storage
3.30Jacksonville, FL
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from River City Moving & Storage, then see how it compares with other top-rated movers in Jacksonville.
Compare prices side by side
See where River City Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
River City Moving & Storage
3.30
Jacksonville, FL
Final verdict: River City Moving & Storage
River City Moving & Storage earns a 3.30/5 moveBuddha Score and ranks #25 among Jacksonville movers, with 53% positive feedback across 53 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
The most common complaint is misplaced or lost items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Florida moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact River City Moving & Storage
- Phone
- (904) 379-9142
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.